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Rydges Tradewinds Cairns

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1,292 Reviews from our TripAdvisor Community

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Showing 1,167: English reviews
Cairns, Australia
Reviewed 4 days ago NEW

Have travelled the world, so being a local I was disgusted and embarrassed to know such poor service is given to guests in this hotel. On arrival front desk service was appalling and young man didn't want to help me with my bags unless I had paid a porter fee. What a joke. Checking out was even worse service again...

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Helpful?
Thank tracyhalliday12
Darwin, Australia
Reviewed 6 days ago NEW

Don't waste your money-3 Star, Mouldy Building, Outdated rooms/hotel, Rude Male argumentative Duty Manager name Joel. Most other Staff are helpful and friendly. Booked rooms are given away freely leaving you with no accommodation, so you have to pack up and find alternative accommodation at short notice. Place is getting demolished next month, though they are screwing every cent out...

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Helpful?
Thank tootsie2017
Gawler, Australia
Reviewed 1 week ago

Stayed at Rydges Tradewinds 7 Jan to 10 Jan front desk staff were excellent. Corridors dark and gloomy and old room not to bad except exhaust in bathroom did not work fridge was noisy. And the dream bed was very uncomfortable and lumpy with dips in the mattress way passed its expiry date I checked to make sure it was...

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Helpful?
Thank Julie C
Nambour, Queensland, Australia
Reviewed 2 weeks ago via mobile

Little disappointed, booked a room with king sized bed online through a third party site, when we turned up room only had 2 doubles ... not a major issue except u expect to get what u select & pay for. Advised by reception that they didnt have a room available with a king bed & that's a problem booking through...

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Helpful?
Thank Karen C
Darwin, Australia
Reviewed 2 weeks ago

Air conditioner did not work well as it was dirty and making an awful noise. Complained to front Receptioin Desk and was given another room which the guy at reception did not even check before literally "throwing us into the room" and leaving. We waited for an hour and this aircon was not working at all and was blowing out...

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Helpful?
Thank luvtoshop2016
Townsville, Australia
Reviewed 2 weeks ago

Great location, walk to quality restaurants and entertainment along the Esplanade. Large pool and helpful staff with large rooms and comfortable beds. Great in house restaurant with pool bar available and sea views from restaurant is very relaxing.

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Helpful?
Thank Josephine R
Justin M, General Manager at Rydges Tradewinds Cairns, responded to this review

Dear Josephine R Thank you for your review of Rydges Tradewinds on Trip Advisor. I was happy to read you had such an enjoyable stay with us and we hope to welcome you back to the hotel again soon. Kind regards Justin Murfet General Manager

Raleigh, North Carolina
Reviewed 4 weeks ago via mobile

I would say on a scale of 1-5 that this hotel is a 2.5. The rooms are adequate size but it's a bit dated and worn looking. The walls are all scuffed, the bathroom walls/ceiling are either dirty or moldy. As a "reward member" we are supposed to get a welcome drink and water upon check on but never saw...

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Helpful?
Thank kristine f
Santa Clara, CA
Reviewed 5 weeks ago

This has been my fifth trip to Cairns from California and the first time I had stayed at the Rydges Tradewinds (based on recommendations from area friends). Overlooking the bay it provided a great way to wake up each morning. The rooms were clean and nice. I was impressed that they gave guests an incentive to be kind to the...

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Helpful?
Thank markencom
Justin M, General Manager at Rydges Tradewinds Cairns, responded to this review

Dear markencom Thank you for your great review of Rydges Tradewinds from your recent stay with us. We really appreciate your feedback. Kind regards Justin Murfet General Manager

Brisbane, Australia
Reviewed 9 December 2016

Recently stayed for 3 nights & really enjoyed this resort. Very clean and comfortable with all amenities and close to the fab restaurant and entertainment strip. My only recommendation is that you should forego the Resort Breakfast (tinned tomatoes! - what are they thinking!!) and head down to the cafes located just down the Esplanade & your money will be...

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Helpful?
Thank daveysonthego
Justin M, General Manager at Rydges Tradewinds Cairns, responded to this review

Dear daveysonthego Thank you for your review of Rydges Tradewinds. Your feedback is much appreciated and valuable to us. Kind regards Justin Murfet General Manager

Gold Coast, Australia
Reviewed 7 December 2016

I paid $233 per night (which includes the Rydges club member discount) and was hugely disappointed with our experience. The first room we were given had what appeared to be blood stains on the net curtains, a dirty stained couch, terribly stained carpets, dirty balcony and old worn furniture. The kettle didn't work. When I spoke with reception they kindly...

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Helpful?
Thank TJT79

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Cairns hotel suites are convenient to Cairns lagoon precinct, where guests can take a dip in the clear, blue water or enjoy sunning on sandy shores. Nearby departure points for The Great Barrier Reef make it easy for guests staying in our Cairns hotel accommodation to explore its incredible natural beauty. The Cairns city centre is also within walking distance and offers premier area shopping and dining hotspots. We offer 246 Cairns hotel rooms exceptionally equipped with desirable features. Most rooms open onto a private balcony overlooking scenic views of the ocean, tropical gardens and swimming pool. All rooms are en-suite and boast complimentary WI-FI, a mini-bar, iron and ironing board and secure safe. Rydges Tradewinds is also pleased to offer recently released movies and games for hire on tablet computers. The cost is just $15 per 24 hours for a tablet which plugs directly into your room TV. Our Cairns hotel executive suites and ocean front rooms include luxurious signature Rydges Dream Beds where guests can rest from the adventures of the day. A variety of Cairns hotel rooms are available to perfectly suit those seeking business, leisure or family accommodation. Dining is available at the onsite restaurant, Drift on the Esplanade, where guests can enjoy a delicious breakfast, lunch or dinner overlooking the Coral Sea. Spa by the Sea offers guests seeking relaxation luxurious onsite spa treatments. Those staying at the hotel for a Cairns event will appreciate its conference and events facilities, capable of hosting up to 500 guests. ... more   less 

Additional Information about Rydges Tradewinds Cairns

Address: 137 The Esplanade, Cairns, Queensland 4870, Australia (Formerly Tradewinds Esplanade)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: £71 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Tradewinds Cairns 4*
Number of rooms: 245
Reservation Options:
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Also Known As:
Rydges Tradewinds Cairns Hotel Cairns
Rydges Tradewinds Hotel Cairns
Cairns Rydges Tradewinds Hotel
Hotel Style:
#8 Spa Hotel in Cairns
#20 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Rydges Tradewinds Cairns staff and other travellers.
12 questions
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Washington DC, District of Columbia
Mumbai (Bombay), India
over a year ago
Mumbai (Bombay), India
over a year ago

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Questions? Get answers from Rydges Tradewinds Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can pay a little more and guarantee yourself a Bay view but two friends who also stayed there didn't "upgrade" and still had Bay views”
 of 5 bubbles markencom, 14 Dec 2016 | Read review
“The ocean front rooms have a spectacular view!”
 of 5 bubbles daveysonthego, 9 Dec 2016 | Read review
“Rooms on the top floor were not in good condition from what we saw.”
 of 5 bubbles TJT79, 7 Dec 2016 | Read review
“Best Views”
 of 5 bubbles LeonaM276, 7 Dec 2016 | Read review
“Try to get the room in the higher floors have better views.”
 of 5 bubbles 430avikr, 23 Nov 2016 | Read review
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