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Cairns Coconut Holiday Resort

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726 Reviews from our TripAdvisor Community

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Showing 696: English reviews
Reviewed 3 days ago NEWvia mobile

Stayed here for 4 nights. This had to be one of the cleanest and best site we stayed in while travelling Australia. Staff excellent, pools great and free bus to the centre. Also the sites are great and well looked after. It really made our trip.

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Thank James C
Reviewed 2 weeks ago via mobile

Stayed here just over a week and cannot say a bad word about the place. Facilities are amazing, plenty to choose from. Special mention to dawn who checked us in, she was ever so helpful and gave us all the information we needed. Very happy with our stay. Also pancake Thursdays are awesome!!

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Thank Charlotte W
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Charlotte W, Thank you very much for sending through your five star review following your recent visit. We are wrapped that you enjoyed your stay. It does sound as though you made the most of all of the free activities and facilities that we have on offer for our guests. I will certainly pass on your compliments to Dawn,...

Reviewed 3 weeks ago via mobile

The room was nice, but overpriced. We paid $175 a night for a family of 4, and that was with our Big 4 discount. The layout of the park made it frustrating too, since the pingpong table, tennis courts etc were a fair way from the main office.The water park was fun for the kids, but would have been better...

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Thank LeahJones123
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear LeahJones123, I am sorry that you were disappointed with your stay although I do believe you actually extended one more night. All of our activities are deliberately situated on the highway side of our property to group them in one area and minimise any traffic noise impact on our accommodation. Unfortunately it's not practical to place a large slide...

Reviewed 3 weeks ago via mobile

The cafe is quite possibly the worst cafe meal we have ever had as well as the most over priced. $13.90 for 2 eggs, 3 small pieces of bacon half a tomato and 2 slices of bread. The chicken special burger used one of those chicken crumbed cheap schnitzel type things from a supermarket deli and charged over $15 for...

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1Thank Anastasia S
CCHRManagement, Owner at Cairns Coconut Holiday Resort, responded to this review

Dear Anastasia S Wow! Your family of 2 adults and 6 children came and stayed for $105 a night ($13 per person) and had three days of playing in 2 resort pools (heated in winter and cooled in summer), water park, 2 giant jumping pillows, tennis court, huge outdoor playground, bike mania track, under sixes all weather play area, adults...

Reviewed 3 weeks ago via mobile

We had a great time here last with a bunch of friends and all of our kids. There was enough to keep everyone entertained and everyone could pick the accommodation they liked! We had a cheaper cabin and it was a great option for the family.

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Thank Tina N
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Tina N, Thank you very much for making the time to send in your review. It is great to read that you found we had plenty of activities to keep everyone entertained and you had a great time here with your friends. We hope that you will be able to return at some time in the future.

Melbourne, Australia
Reviewed 3 weeks ago

If you're after a stay that's very relaxing where you know children from about 3-11 will have an awesome time, I'd seriously consider 'coconut'. The gardens are really beautiful and taken care of, cabins are looked after and the pools are amazing. We stayed for five days, and only went for a drive to a crocodile farm on one day-...

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Thank KACL-AM780
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear KACL-AM780, Thank you so much for taking the time to send through your great review after your five day stay. Our grounds staff do take a lot of pride in the presentation of the resort so they will be pleased to read your compliments. It is great to read your comment that "This holiday has been the best one...

Cairns, Australia
Reviewed 4 weeks ago via mobile

Stayed in a villa with my husband and nieces who live in cairns they absolutely loved it. Still can't stop talking about the water park and bouncing pillows. If you stay here there is simply no reason to leave the park as there is so much to do. I have stayed before and will stay again. Great to see there...

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Thank Rockcairns
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Rockcairns, Thank you very much for sending in your excellent review. It is fantastic to read that your nieces "absolutely loved" their stay with us. We don't manage the café ourselves but I will pass on your compliments to the managers. Our free pancake breakfast on Thursday mornings certainly is a favourite with our guests. We look forward to...

Toronto, Ontario, Canada
Reviewed 4 weeks ago

The resort is located about 15 minutes away from the city area. Not too bad if you have a car. We stayed in the resort for four nights. Self check-in for late arrival was pretty straight forward. The first night upon arrival we saw couple of baby cockroaches in the bathroom. The second night after a whole day out at...

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Thank AJ L
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear AJL, It is very disappointing to read about your experience with the cockroaches and we do apologise for this. Our pest contractors treat each accommodation three times per year and they were working through the resort while you were staying which is why we were able to move you to a freshly treated room. It is extremely rare that...

Canberra, Australia
Reviewed 4 weeks ago

Spent week here. It was an excellent place, we'll run, clean and comfortable. Caravan sites were spacious and shady, which is what you need in the heat. We thoroughly enjoyed our stay. Would recommend it to all caravaners. It's especially good for those with children.

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Thank Boldnomad
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Boldnomad, Thank you so much for sending in your great review, we really do appreciate this. It is fantastic that you were able to spend a week with us and that you were so happy with your site and the park overall. It is great to read that you "thoroughly enjoyed" your stay and we would like to thank...

Romsey, Australia
Reviewed 4 weeks ago

We stayed in a Villa near the pool, great location. The Villas themselves were very clean and had everything that we needed for our stay. The kids loved all of the amentities at the park, especially the water park. We also noticed that security was exceptional. Great little shop and restaurant. Will definitely stay there again.

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Thank Pommy66
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Pommy66, Thank you very much for submitting your five star review following your recent stay with us. It is fantastic to read that your children "loved" all of the facilities that we have on offer to keep them occupied. We don't manage the café and shop ourselves so I will pass on your comments to the managers. We look...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Family-friendly self-contained accommodation with the most amazing range of free activities including heated SPLASH water park, under sixes indoor playground, adults only therapeutic hot spa, mini golf, the NEOS interactive playground, two heated (and cooled) resort pools, monster Jumping Pillows, tennis court and much, much more. Accommodation choices range from luxury three bedroom Condos, fully self contained Villas with two bathrooms to Tropical Cabins and sites for caravans, motorhomes & tents. Multi award winning including 7 times winner of the Australian Tourism Award for Best Tourist & Holiday Park. ... more   less 

Additional Information about Cairns Coconut Holiday Resort

Address: 23-51 Anderson Rd, Cairns, Queensland 4868, Australia (Formerly Cairns Coconut Caravan Resort)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: £71 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cairns Coconut Holiday Resort 5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Cairns Coconut Holiday Hotel Cairns
Cairns Caravan Coconut Resort
Hotel Style:
#1 Romantic Hotel in Cairns
#1 Family Hotel in Cairns
#1 Luxury Hotel in Cairns
#4 Best Value Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Coconut Holiday Resort staff and other travellers.
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Questions? Get answers from Cairns Coconut Holiday Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All cabins seem to be in a good location. It's really well set out. Maybe choose away from the splash park if you want to avoid noise.”
 of 5 bubbles KACL-AM780, 10 Nov 2016 | Read review
“Ask for a room next to the water park. It has an open view to the field.”
 of 5 bubbles AJL343, 7 Nov 2016 | Read review
“No tips really, every villa/unit is central to all the activities.”
 of 5 bubbles paulineianm, 29 Oct 2016 | Read review
“one near the front to go all to the activities.”
 of 5 bubbles 599paceyw, 19 Oct 2016 | Read review
“There are some cabins right beside the pools and waterpark. The noise may annoy some people.”
 of 5 bubbles wiggle21, 24 Sep 2016 | Read review
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