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Southern Cross Atrium Apartments

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Traveller (244)
Room & Suite (93)
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About

Location
Cleanliness
Service
Value
Southern Cross Atrium Apartments are Non-Serviced holiday apartments conveniently located in central Cairns. We are just 400 meters from Cairns Central Shopping Centre and a short 15 minute stroll from shops and restaurants on the Esplanade waterfront. Our property boasts 3 tropically landscaped pools, a breakfast cafe, free parking and a gym with sauna on site. Please note: There are no lifts on the property.
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Property amenities
Free parking
Pool
Fitness Centre with Gym / Workout Room
Breakfast Available
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Self-Serve Laundry
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Room features
Air conditioning
Microwave
Refrigerator in room
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS
Hotel links
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647Reviews
295Photos
6Q+A
100Room tips
Traveller rating
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Popular mentions
Had a great stay in Cairns. I was lucky enough to be bumped up to a deluxe one bedroom apartment which was awesome because I was staying for a long time and was able to cook and do my laundry in the unit. The unit was clean and surprisingly comfortable. Thanks again for a great
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Response from Samantha L, Guest Relations Manager at Southern Cross Atrium Apartments
Responded 2 weeks ago
Hello Deltaecho08, Thank you for taking the time to leave us a lovely review. Our 1 Bedroom Deluxe apartments are the best rooms in house and our guests always enjoy staying in them. We are happy to hear you felt the same way! We look forward to any future visit and wish you safe travels! Kind regards, Samantha
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Property's Favourite Review
The stay at the property was wonderful. Very helpful people and the lady at the Cafe is just amazing, multi-tasking to the maximum. The breakfast is good and healthy. The only suggestion would be to add a lift for folks like me who have a foot fault and also to add some storage
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Response from Samantha L, Guest Relations Manager at Southern Cross Atrium Apartments
Responded 15 Jan 2019
Hello Aanondo, Thank you for the kind words and taking the time to leave us a review here. The girls down at the cafe are always happy to receive good feedback! We are sorry to hear you about your foot, please do not hesitate to inform us next time you stay, we can definitely allocate a lower floor or ground floor apartment to suit your needs. Safe travels! Kind Regards, Samantha
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Pros: - Near to shopping center and grocery store - Convenient free parking - Close to bus Cons: - Aircraft noise from Cairns airport. Planes fly directly over the apartments at 300+ meters. - Units near the pool are noisy. - WiFi is spotty and unreliable. - The apartments
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Response from Samantha L, Guest Relations Manager at Southern Cross Atrium Apartments
Responded 7 Feb 2019
Hello Cabarita, Thank you for taking the time to leave us your review. We are sorry to hear that your experience at Southern Cross Atrium Apartments was not to your liking. Unfortunately, there is not much we can do about the planes flying directly over the whole of Cairns CBD. In saying this, Southern Cross Atrium Apartments is NOT situated under the normal flight paths. In the rare circumstances, when the winds are not suitable for the aircraft, they take an alternative route, which happens to affect us. This is not a regular occurrence and happens mostly around the wet season. We would also like to reiterate that we are a non-serviced holiday apartments, with prices to cater for those who are looking for more budget friendly but comfortable accomodation. Many of our guests have enjoyed the freedom of being able to cook their own meals and the use of our onsite facilities. If a guest requires daily service, we can certainly cater to this, but at an additional cost. Kind Regards, Samantha
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Pros: - good value - next to shopping mall including supermarkets, liquor store, food hall, etc. - 15 minute walk to waterfront - awesome pools and very clean - BBQ places free of charge - super well equipped kitchen - friendly reception - well working AC unit Cons: - would
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Response from Samantha L, Guest Relations Manager at Southern Cross Atrium Apartments
Responded 3 Feb 2019
Hello YWT22, Thank you for leaving us a review. We are happy to see you enjoyed certain aspects of your stay with us. However, we are sorry to hear there were parts you were unhappy with. Id like to take the opportunity to let you know that Southern Cross Atrium Apartments is in the City Centre, as our postcode indicates. While walking around Cairns centre late at night is generally considered very safe, we have no control over who is out and about at night. If you do decide to stay with us again, I would recommend selecting the option of a 'POOL VIEW' studio or deluxe apartment, which we do offer. Our standard view apartments, which is what you stayed in, tend to cater for the traveller who won't be spending much time in the room and are generally more budget friendly. I would like to stress the point that we are holiday apartments and therefore need to abide by Body Corporate Laws, this is very we have a detailed information booklet provided in every room, along with F&Qs and helpful tips on getting around in Cairns. We do find from time to time, although not often, guests would like to know certain details about the apartments, which makes providing a booklet very helpful. All rules and regulations are in place to ensure that all our guests are safe and considerate of their surroundings and others during their stay in tropical North Queensland. Kind Regards, Samantha
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We hired a apartment for the week it was great clean and tidy but the bed was not great it was too king singles but weren't connected well so was really hard to get to br he other side apart from that we had a great time
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Response from Samantha L, Guest Relations Manager at Southern Cross Atrium Apartments
Responded 3 Feb 2019
Hello Grimm7174, Thank you for taking the time to leave us a constructive review. We will take your comments into serious consideration and we are happy to hear you enjoyed the rest of your stay with us. Safe Travels! Kind Regards, Samantha
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Photo provided by managementSouthern Cross Atrium Apartments
Photo provided by managementSouthern Cross Atrium Apartments
Balcony View - 1 Bedroom Deluxe Pool View
One bedroom apartment well equipped kitchen
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12345619
Quick question, how is the gym? tnx Nick
good enough
1 vote
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Do you have room safes? somewhere to store passports etc?
Yes, we had a safe.
0 votes
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the apartment in which i stayed had washer and dryer included in price
1 vote
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Melinda I would call now and request rooms on the top floor. The apartments are no serviced so toiletries are never replenished.
1 vote
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Are there hair dryers in the apartments .regards warren
yes
0 votes
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12
"Go for a pool view - beautiful, especially at night."
"Get away from the car parks"
"Can be noisy overlooking road and car park."
"Maybe ask for a room at the back as mine was a tiny big noisy but right on Water Street. And it didn't stop us sleeping at all."
"Some rooms are upstairs This could mean carrying heavy bags. If you travel with those ask for ground floor"
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12345620
PRICE RANGE
US$69 - US$179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
southern cross atrium apartments hotel cairns
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
192
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