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BEST WESTERN Central Plaza Apartments

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71 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Auckland Region, New Zealand
Reviewed 8 July 2012

Lovely rooms, very clean and spacious and well equipped. However, the COLD spa pool was a huge disappointment for our family. We had planned on a soak in a hot pool at the end of eachh day as part of our holiday. The manager seemed surprised that we expected the spa pool to be heated but several locals have said...

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1Thank Fifamily
Hastings, New Zealand
Reviewed 11 April 2012

We stayed for the second time at Best Western Central plaza apartments and it was enjoyable as first time. We were so lucky stayed in the Hotel at the same time as worlds famous Elmo`s Sesame Street theatre group. Hotel apartment was very clean, staff friendly and helpfull. Recommending to anyone travelling to Cairns. We would most definitely stay at...

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Thank samantha s
New York City, New York
Reviewed 27 March 2012

Do NOT book this hotel by accident. This is NOT Best Western Cairns Central Plaza Apartments across from the shopping mall. This is a DIFFERENT hotel and not up to scratch. It is a FAR walk into the city and the room felt low class. There is also no elevator so you will have to haul your luggage up several...

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2Thank TheSC0TTMan
sbm1, Guest Relations Manager at BEST WESTERN Central Plaza Apartments, responded to this review

Dear TheSCOTTMan, Thank you for giving us your views. We very much regret that you booked our property under the impression it was somewhere else. We are the only property in Cairns named Best Western Central Plaza Apartments, although there is another Best Western property with the word “Central” in its name nearby. We are just 1.6km along the Esplanade...

Townsville, Australia
Reviewed 3 March 2012

I stayed here for a night, organised through Q,Health. The booking was in a one bedroom apartment, for one person (queen bed). When I arrived I informed the staff that my husband was joining me. No problem, but cough up another $75 for the night! give me a break!. Did not give us any more towells, coffee or milk. Making...

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3Thank switchedoff
Motel M, Manager at BEST WESTERN Central Plaza Apartments, responded to this review

Dear Switchedoff, Thank you, Kirsten Palmer for giving us your views. I am very sorry you were upset by aspects of your stay and I would like to explain the reason for the tariff charged. You were booked in under a special Queensland Health corporate rate as negotiated with us by your employer. This rate is for single occupancy. However,...

Brisbane, Australia
Reviewed 28 February 2012

Well priced and very clean. Rooms are spacious and have a full kitchenette. Air conditioners are excellent and plenty of parking. Probably the only let down is no lift and I was on the second story. It's a lot of stairs with a heavy suitcase. I will definitely stay again but this time request a lower floor.

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Thank breakerbreaker
brisbane
Reviewed 16 January 2012

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Thank Brizziekate
Australia
Reviewed 14 January 2012

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1Thank Europe08Australia
Darwin, Australia
Reviewed 17 November 2011

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Thank conatus
Sydney, Australia
Reviewed 13 September 2011

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Thank sincas3
bogor
Reviewed 26 August 2011

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Thank dr_Yenny

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
Things to do
  • Pool
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Your Best Western Hotel in Cairns. We have 1&2 bedroom holiday apartments in the centre of Cairns. ... more   less 

Additional Information about BEST WESTERN Central Plaza Apartments

Address: 255-257 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: £86 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Central Plaza Apartments 3.5*
Number of rooms: 40
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Central Plaza Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less outside noise”
 of 5 bubbles 562trish, 9 Nov 2016 | Read review
“2 bedroom apartment garden setting swimming pool”
 of 5 bubbles RobertI171, 12 Sep 2016 | Read review
“Rooms at the front are brighter”
 of 5 bubbles gary547, 7 Sep 2016 | Read review
“careful with the 'free wifi' Some have been charged $19 per day with the excuse that they didn't book directly with the management.”
 of 5 bubbles Dani0209, 19 Jul 2016 | Read review
“Room with a view of harbour is great for early morning view f water”
 of 5 bubbles Chezsmall, 26 Nov 2015 | Read review
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