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Reef Palms

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#3 of 65 Hotels in Cairns
Certificate of Excellence
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1 room 2 adults 0 children
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Reef Palms
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545 Reviews from our TripAdvisor Community

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Showing 495: English reviews
Viernheim, Germany
Reviewed 10 February 2016 via mobile

This is a very nice Hotel. The rooms are nice, big, comfortable and clean. The the receptionist are very helpful and friendly. You can park there for free and it's just 5 min with the car from the airport. This is the only bad thing, you can hear the airplanes start an landing. But this is just 1 airplane in...

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Helpful?
Thank Buchy007
Sharon H, Owner at Reef Palms, responded to this review

Thank you, unfortunately, a lot of Cairns accommodation is in the flight path, the good news is that they stop and night! Normally it is only 1 day a week where we have planes over every hour, it is determined by the wind direction. Most guests are out and about so are not affected.

Reviewed 4 February 2016 via mobile

I'd recommend this to the sales travellers of Australia as a clean and comfortable stopover. Customer service is welcoming and excellent. Lots of activities can be booked from the office. Nice pool, nice rooms, quiet and quiet A/C. Good size tv, all amenities including ample wall plugs, good lighting, good size bathroom. Value for money. I'll be back.

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Thank Shottycanuk
Sharon H, Owner at Reef Palms, responded to this review

Thank you for taking the time to write, we'd love to have you come back and stay again

Madison, Wisconsin
Reviewed 2 February 2016 via mobile

We were pleased with our stay here. The room was clean (bug-free too), bed was comfortable (firm), kitchenette was very useful. Staff gave great advise and recommendations. Everything we wanted to check out was a 20-40 walk. Cairns was quite hot and humid but the ceiling fans and air conditioning were wonderful.

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Thank GoGoGomer
Sharon H, Owner at Reef Palms, responded to this review

Ahh, summer in the tropics, you certainly wouldn't want to stay anywhere without air conditioning. Our housekeeping staff will love to know that you appreciated the time they take to clean the studios to a high standard. We appreciate you writing

Perth, Australia
Reviewed 21 January 2016 via mobile

Had a great stay here while exploring Cairns. Staff were very helpful and patient with our questions, going out of their way to help us on a few occasions! The room was lovely and spacious, with a great view of the pool. The hotel is a short walk from the center of Cairns city. Would happily recommend it and stay...

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Thank Denis S
Sharon H, Owner at Reef Palms, responded to this review

All the staff are always thrilled when they know that in some small way, they have helped make your stay at Reef Palms enjoyable. Thank you so much for writing, we hope to see you again in the future

Reviewed 11 January 2016 via mobile

Accommodations are great breakfast exceeded expectations but most importantly if you want to rest assured on your trip stay here. The staff are MORE than willing to assist with any concern or need you may have. The manager Colleen assisted us with a rental car issue we had through Expedia and resolved the issue for us and wasn't going to...

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1Thank Stacey R
Sharon H, Owner at Reef Palms, responded to this review

Colleen prides herself on the level of service she offers to our guests, knows which tours would suit requirements and will always do her utmost to help our guests enjoy their stay with us. I know she will very much appreciate your review

newcastle on Tyne
Reviewed 11 January 2016

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1Thank DBSA42
Sharon H, Owner at Reef Palms, responded to this review

Ottawa, Canada
Reviewed 10 January 2016

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Thank richdeneault
Sharon H, Owner at Reef Palms, responded to this review

Christchurch, New Zealand
Reviewed 5 January 2016

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Thank Nic2680
Sharon H, Owner at Reef Palms, responded to this review

Erie, Pennsylvania
Reviewed 31 December 2015 via mobile

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1Thank Karen T
Sharon H, Owner at Reef Palms, responded to this review

Leeds
Reviewed 29 December 2015

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1Thank Jordanleeindia
Sharon H, Owner at Reef Palms, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Reef Palms staff and other travellers.
14 questions
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See all questions (14)

Questions? Get answers from Reef Palms staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lifts so if mobility limited request first floor”
 of 5 bubbles Blackwells2014, 19 Mar 2017 | Read review
“Did not see a lift to the first floor”
 of 5 bubbles kenbearfield, 17 Mar 2017 | Read review
“No elevator so request first floor if you can't handle stairs.”
 of 5 bubbles Alexandrasmom817, 16 Mar 2017 | Read review
“Ask for a room near the pool. Very convenient.”
 of 5 bubbles Robyn2217, 2 Mar 2017 | Read review
“There is no lift so if you have difficulty managing luggage, request a ground floor room.There are only three levels though.”
 of 5 bubbles brona40, 1 Feb 2017 | Read review
5 of 5