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Sheraton Grand Mirage Resort, Port Douglas

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Traveller (640)
Room & Suite (109)
Certificate of Excellence
Certificate of Excellence
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The only beachfront property on famous Four Mile Beach, Sheraton Grand Mirage Resort Port Douglas is an iconic piece of paradise in Tropical North Queensland. Situated between two World Heritage wonders, Great Barrier Reef and Daintree Rainforest, it denotes a treasured tropical getaway. Awarded the Best Refurbished Accommodation for 2017 by Queensland Hotels Association, the Resort boasts five-star guest rooms, suites and villas offering captivating views of the lagoon pools and tropical gardens, and features 2 hectares of swimmable lagoon pools, an 18-hole golf course and private poolside cabanas. Starwood Preferred Guest ® Members may receive special accommodation and dining discounts when booking direct.
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Property amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Airport Transportation
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Golf course
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
Lagoon View
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Popular mentions
This was an amazing hotel at a great property just by the beach. During the peiod we visited the beach was closed for safety reasons but the huge saltwater pools (9 of them altogether) was compensating for this. There is great poolside beach sunbeds and the vailability was
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Stayed at the Sheraton Grand Mirage Port Douglas and while the resort is beautiful and the rooms great the resort is let down by lack of service and overpriced food and drink. Average buffet breakfast almost $100 AUD for 2 adults and 1 child and you still have to pay for a
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I'll start with the bad: DO NOT use the tour desk. One would imagine that they would actually try to provide proper advice or guidance but as they are compensated by commission, you can forget about caring for you. Unfortunately for us we pre-booked diving and snorkling tour,
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A large resort located right on the beach with many pools to choose from. They have some great rooms with access to the pool, right from your balcony which is great. There some areas of the hotel which need to be fixed or updated. So although it ticks a lot of boxes, needs
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Our stay at the Sheraton Mirage in Port Douglas was perfect in every way! Excellent, like new and spacious accommodation, beautifully kept grounds, huge pools and delicious food all on Four Mile Beach! Paradise!!!
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Response from Steve M, General Manager at Sheraton Grand Mirage Resort, Port Douglas
Responded yesterday
Dear poochimoochi, Thank you for taking the time to share your experience on the Sheraton Grand Mirage Resort Port Douglas. It is always pleasing to receive such positive feedback. We hope you will come back and visit us again. Kind regards, Steve Molnar General Manager
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Lagoon Access (next to Main Walkway)
Photo provided by managementSheraton Grand Mirage Resort, Port Douglas
Guest room
Any of the Lagoon connected rooms i.e. the rooms with direct entry to the Lagoon pools. Our room did not have a pool ladder but it still had a little outdoor deck area that would suffice for what you are suggesting.
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Dear MsBozone, Thanks for reaching out. Our standard voltage system is 230V 50Hz here in Australia. Should you wish to use an appliance that is 110/120 US voltage, you will need to bring a step down transformer to accommodate this. We do have adaptors here with our Front Office Team, but we do not have voltage converters. I hope this has helped answer your question and we look forward to welcoming you. Kind regards, Steve Molnar General Manager
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Hi Is there a day spa at this hotel?
Hi trixi28, We have a fantastic spa that is not on site here at the Resort but at Niramaya of which we provide a door-to-door service for. They collect you from our lobby with and deliver you to their beautiful location and have some wonderful treatments. You can view these treatments and further information on their website. Warm regards, Steve Molnar General Manager
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Hi Chris S, Our Suite Rooms have separate space from the main bedroom which you can set up a travel cot within. We also have 2, 3 and 4 bedroom villas available which are all fully self-contained. Otherwise, our standard guest rooms are 42sqm or we have Mirage Studio Suite, Lagoon Studio Suites and Lagoon Edge Studio Suites which are 52sqm and perhaps a little larger if you wished to choose to be all within the one room. Warm regards, Steve Molnar General Manager
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The hotel is very nice. But I did find the front desk staff not very helpful. The breakfast there is fabulous and if u have a car then getting into town for lunch or dinner is a good idea. Lots more choices in town. The pools are fabulous and the beach access is wonderful. If u can get a lagoon side room that u access the pool directly from your room that is a nice added bonus. Just remember the pools are not heated. Hope u have a great vacation.
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"A room with direct access to the pool."
"get a view"
"Don’t get a room on the south side if it is raining."
"I wish I got a pool access room"
"Ask for a room with pool access not pool view"
US$188 - US$413 (Based on Average Rates for a Standard Room)
sheraton mirage port douglas hotel port douglassheraton port douglasport douglas sheraton
Sheraton Mirage Port Douglas Resort
AustraliaQueenslandPort Douglas
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