We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/09/2017 04/09/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Emerald

    Emerald 7 Mallana St, Surfers Paradise, Gold Coast, Queensland 4217, Australia
    Save
    Best prices for your stay
    03/09/2017 04/09/2017
    No availability for your dates from these sites
    Traveller (69)
    Room & Suite (19)
    Dining (1)
    Novotel Surfers Paradise
    436 reviews
    #14 of 31 hotels in Surfers Paradise
     
    Watermark Hotel & Spa Gold Coast
    1,526 reviews
    #8 of 31 hotels in Surfers Paradise
     
    Mantra on View Hotel
    2,708 reviews
    #11 of 31 hotels in Surfers Paradise
     
    Crowne Plaza Surfers Paradise
    1,641 reviews
    #7 of 31 hotels in Surfers Paradise
     
    Overview
    • Excellent20%
    • Very good22%
    • Average10%
    • Poor15%
    • Terrible33%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Kitchenette
    Spa
    Wheelchair access
    Self-Serve Laundry
    Breakfast included
    3.5 Star Hotel
    All hotel details
    Offers from The Emerald
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel_hsx","template":"ibex_photo_carousel_hsx__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel_hsx__nav_controls"}},"scriptFlags":null}
    Novotel Surfers Paradise
    436 reviews
    #14 of 31 hotels in Surfers Paradise
     
    Watermark Hotel & Spa Gold Coast
    1,526 reviews
    #8 of 31 hotels in Surfers Paradise
     
    Mantra on View Hotel
    2,708 reviews
    #11 of 31 hotels in Surfers Paradise
     
    Crowne Plaza Surfers Paradise
    1,641 reviews
    #7 of 31 hotels in Surfers Paradise
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Surfers Paradise hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "9f79ea99053542568ad1e36dd7bca541", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1098009,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":9,"year":2017},"checkout":{"day":4,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"9f79ea99053542568ad1e36dd7bca541","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"The Emerald","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjlmNzllYTk5MDUzNTQyNTY4YWQxZTM2ZGQ3YmNhNTQxIiwiQUlLIjoiNGNjM2EzMjZkYjk0NDQwODk2Njg2YjIzZWE5OTk3YTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/09/2017", "checkOut": "04/09/2017", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (70)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 68 reviews

    Reviewed 4 weeks ago via mobile

    I booked at the emerald due to it's cheap price and spa bath. On arrival we were charged a $10 early book in fee for arriving 40 minutes early. A $100 bond was also taken on arrival and would not be placed back in the...More

    2  Thank lil1999
    Reviewed 8 July 2017 via mobile

    So yeah our rooms were really dirty especially the floors and kind of falling apart, however they are quite modern rooms including the kitchen which was quite clean and had microwave, big fridge, toaster, kettle, stove top and even a washing machine which we found...More

    Thank Riverhoods
    Reviewed 17 May 2017 via mobile

    Stayed one night at The Emerald whilst passing through. The facilities were good and the room had beautiful views of the Gold Coast city. The room could definitely use a make over as it seems rundown and outdated but other than that, comfortable stay!

    1  Thank Grace F
    A TripAdvisor Member
    72
    Reviewed 24 April 2017 via mobile

    Stayed here for 2 nights before I demanded a refund. Room was disgusting, run down and filthy, stained kitchen bench, couches falling apart, bathroom moldy and a crack in the wall held together with tape... also animal droppings behind the bed side table. The pool...More

    Thank A TripAdvisor Member
    Reviewed 26 December 2016 via mobile

    If you end up on higher apartments you can get nice 360 degree view and apartment was quite large. But bathroom was a mess and dont get fooled about spa. It looks like just a bigger sink. Maybe a kid would fit in..

    Thank Maros P
    Novotel Surfers Paradise
    436 reviews
    #14 of 31 hotels in Surfers Paradise
     
    Watermark Hotel & Spa Gold Coast
    1,526 reviews
    #8 of 31 hotels in Surfers Paradise
     
    Mantra on View Hotel
    2,708 reviews
    #11 of 31 hotels in Surfers Paradise
     
    Crowne Plaza Surfers Paradise
    1,641 reviews
    #7 of 31 hotels in Surfers Paradise
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Spa
    Details
    • Price range
    • US$91 - US$260 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 On the Beach Hotel in Surfers Paradise
    • #14 Spa Hotel in Surfers Paradise
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 13
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Hotels.com, Booking.com, Ctrip TA, Hotwire, Priceline, Agoda and HotelQuickly so you can book your The Emerald reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Surfers Paradise
    • Also Known As
    • Emerald Surfers Paradise ,
    • The Emerald Surfers Paradise, Gold Coast, Australia
    Add Photo Photos
    Traveller (69)
    Room & Suite (19)
    Dining (1)
    Hotel & Grounds (55)
    Bathroom (3)
    Family and Play Areas (2)
    Nearby
    Crowne Plaza Surfers Paradise
    1,641 reviews
    .88 miles away
     
    Mantra on View Hotel
    2,708 reviews
    .63 miles away
     
    Watermark Hotel & Spa Gold Coast
    1,526 reviews
    .34 miles away
     
    Novotel Surfers Paradise
    436 reviews
    .40 miles away
     
    Nearby Restaurants
    Salt Meats Cheese
    403 reviews
    .32 miles away
    Paradox Coffee Roasters
    238 reviews
    .30 miles away
    Brooklyn Depot Surfers Paradise
    477 reviews
    .30 miles away
    Clifford’s Grill & Lounge
    178 reviews
    .31 miles away
    Nearby Attractions
    SkyPoint Climb
    1,094 reviews
    .36 miles away
    SkyPoint Observation Deck
    2,548 reviews
    .35 miles away
    St Vincent's Catholic Church
    25 reviews
    .24 miles away
    7D Cinemas
    20 reviews
    .35 miles away
    Ask a question
    Questions & Answers
    georgiaw618
    31 October 2016|
    Answer
    Response from Joanne H | Reviewed this property |
    I can't help you with the pricing as I know it'll change in the different seasons. No its 1 room with a large queen size bed and 1 room with 2 singles. The Queen room comes with it's own en suite bathroom attached, and... More
    1
    Vote
    Room Tips
    "Do not stay here it is absolute filth"
    Read review
    "best views, quiet environment, nice pool, riverfront, giant bath"
    Read review
    "Go to the Sunshine Coast"
    Read review
    "Ask for a condition report first of the room they want to put you in."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing