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Promenade Apartments

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34 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Swansea, United Kingdom
Reviewed 27 May 2016

Ideally placed for beach and surfing (well that's what people come here for, isn't it?) Only average and not great communication prior to arrival - ok for a short stop over. Surprised at how built up the area is.

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Thank SarahB1957
Donald, Australia
Reviewed 24 April 2016

Its right in the heart of surfers and walking distance to the beach and shops and food places. A great apartment. 2 bedroom with laundry and kitchen with balcony. The spa was good and the pool too. The price was great also. Staff nice and helpful. Lovely view from our room too.

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Thank Andrea M
Morpeth, United Kingdom
Reviewed 31 January 2016 via mobile

Reception closed on arrival but there was a hand written notice and tel number to ring. Answer machine only but no return telephone call! Helped out only by fortunate arrival of maintenance guy. Kitchen area and equipment clean but decor of apartment was shabby. Blackout curtains in room were well worn and not closing fully - lots of light pollution...

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Thank whitestravels
Reviewed 1 January 2016 via mobile

Even 1 star is giving it better than it deserves, got screwed around before even getting there with the room Then upon arriving for New Years was told there was no room They don't ever man the front desk or answer the phone Don't waste your money

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Thank Shaun C
Brisbane, Australia
Reviewed 1 January 2016

I had gone to check into this hotel for new years to find I could not check in as the room that was booked 2 months ago was taken. It took 3 hours to organize something else, and they shut early! Boo!

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Thank Stephen B
Grafton, Australia
Reviewed 9 December 2015

Stayed at Promenade Apartments recently and what a disappointment. The place is old and boy is it showing its age. The walls were filthy with holes in them, the bedroom door had a huge hole that someone had obviously punched and just left, there was a glass top table in the lounge room without the glass top, cracks in the...

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1Thank Glenita
Gold Coast, Australia
Reviewed 14 September 2015

Stayed here recently for a hens night and it was really enjoyable. Great views of the beach and the apartment was huge. We stayed in the penthouse apartment which had 3 bedrooms, 3 bathrooms, balconies on either side and roof access. We had the whole level to ourselves so that was also a bonus. The apartment is situated on Orchid...

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Thank Aimee_Laura92
Melbourne, Australia
Reviewed 12 July 2015

Recently stayed at Promenade Apartments in Surfers. Have been staying ther for the last 5 yrs or so. It never has been flash but in a good location. But this time the room key was not in the safe after office hours as instructed, the room had no towels until 10pm. The room was in a state of disrepair.

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Thank dale w
Mt Eliza, Australia
Reviewed 5 March 2015

Stayed here with my partner in early February, we booked this place after cancelling our last booking due to issues on their end. So we booked with very little research, upon arrival there was no-one at reception with a note requesting check-ins ring the provided number- no answer. we waited approximately 15 minutes for the receptionist to show up, however...

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Thank Hannahbanana36
Reviewed 1 February 2015

My partner stayed here over the NYE period. We took the risk of trying out this place because it was central, it was reasonably priced during the peak period and we wanted to try a new place other than the regulars we go too. First of all, the service is good. The lady at the front is friendly and helpful....

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1Thank xsd-89

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Amenities

Highlights
  • Pool
  • Free Breakfast
Things to do
  • Pool
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
Services
  • Free Breakfast

Additional Information about Promenade Apartments

Address: 18-20 Orchid Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: £254 - £288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Promenade Apartments 3*
Number of rooms: 26
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Also Known As:
Promenade Apartments Surfers Paradise, Gold Coast, Australia
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Questions & Answers

Questions? Get answers from Promenade Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look online to get a great deal”
 of 5 bubbles Y5236ZNandream, 24 Apr 2016 | Read review
“Maybe room on oposite side of the Orchid Ave view, to block out some noise”
 of 5 bubbles 39ryanc, 3 Jun 2014 | Read review
“Get an apartment at the back therefore looking over the ocean”
 of 5 bubbles Joan901, 30 Mar 2013 | Read review
“Don't stay here”
 of 5 bubbles MarciaO436, 19 Oct 2012 | Read review
“Penthouse in the advertised photo outdoor setting is currenly wobbling needs to be turfed out ages ago. Choose another venue isn't at all upto scratch with cleanliness. Manager back then bullied me hardcore forget a good hoilday here espescally if you want to be safe coming back at night time.”
 of 5 bubbles Evetteb_12, 20 Mar 2012 | Read review
5 of 5
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