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    Hilton Surfers Paradise Hotel

    6 Orchid Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
    011 44 800 028 1252
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    03/12/2017 04/12/2017
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    US$246Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$231
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    Traveller (1188)
    Room & Suite (650)
    Pool & Beach (112)
    Surfers Paradise Marriott Resort & Spa
    2,363 reviews
    #2 of 31 hotels in Surfers Paradise
    0.7 mi
     
    Peppers Soul
    2,436 reviews
    #1 of 31 hotels in Surfers Paradise
    0.08 mi
     
    Sheraton Grand Mirage Resort, Gold Coast
    1,588 reviews
    #1 of 5 hotels in Main Beach
    2.3 mi
     
    QT Gold Coast
    2,780 reviews
    #5 of 31 hotels in Surfers Paradise
    0.4 mi
     
    Overview
    • Excellent42%
    • Very good28%
    • Average16%
    • Poor9%
    • Terrible5%
    Travellers talk about
    “salt grill” (133 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Hilton Surfers Paradise Hotel
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,367)
    There are newer reviews for Hilton Surfers Paradise Hotel
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    1,331 - 1,335 of 3,228 reviews

    Reviewed 9 July 2015

    The Hilton Surfers Paradise is centrally located and is modern and comfortable, however they fall short when it comes to service compared to other Hilton Hotels I have stayed at. The executive rooms are comfortable, but when we ordered ice to the room for having...More

    1  Thank Jeffsreview
    Response from HiltonSP, Director of Operations at Hilton Surfers Paradise HotelResponded 14 July 2015

    Dear Jeffsreview, Thank you for posting your review. I am disappointed to read you found the service well below Hilton standards I can assure you this is not the normal and I apologise for any inconvenience caused. I am sorry that there was no furniture...More

    Reviewed 9 July 2015

    Location is great and the apartment is spacious with kitchenette and laundry facilities. We stayed on level 41 and my mum woke up 3 days in a row to catch the sunrise. The staff was helpful and the room is clean. Only think missing is...More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank Siew F
    Response from HiltonSP, Director of Operations at Hilton Surfers Paradise HotelResponded 13 July 2015

    Dear Siew F, I have emailed you separately in response to the Guest Satisfaction Survey you kindly took the time to complete and as I mentioned I am happy to read you enjoyed the location of the hotel and of course happy to read your...More

    Reviewed 9 July 2015

    Terrible hotel, wouldn't expect this of a Hilton. Housekeeping services are appalling, don't actually clean, just make your bed. They need to have a trades lift instead of housekeeping, and the garbage man using the guest services lift. So weird. Hotel itself a complete let...More

    Review collected in partnership with Hilton Hotels & Resorts
    2  Thank Jane D
    Response from HiltonSP, Director of Operations at Hilton Surfers Paradise HotelResponded 14 July 2015

    Dear Jane D, Thank you for posting your review. It is certainly disappointing to hear of your recent stay and that this didn’t meet your expectations. We are passionate about delivering high levels of quality and service in everything we do and I apologise you...More

    Reviewed 8 July 2015

    Our family of 5 stayed in a 2 bedroom apartment July 2015. I must admit that having stayed in the Hilton Residences in Hawaii, I was expecting a little more. We arrived well after checkin time and our apt wasn't ready/allocated which led to a...More

    2  Thank danstar68
    Response from HiltonSP, Director of Operations at Hilton Surfers Paradise HotelResponded 13 July 2015

    Dear danstar68, Thank you for posting your review. I am pleased to read in general you enjoyed your stay at Hilton Surfers Paradise. I have noted your housekeeping issues and this has been discussed with our Executive Housekeeper to follow up. It is good to...More

    Reviewed 8 July 2015

    Stayed at the Hilton for the Gold Coast Marathon weekend. Friendly and attentive staff, and big spacious rooms. Bed was large and amazingly comfortable - just what I needed after running 42km! Only a couple of niggles: - room wasn't made up during my stay....More

    Thank Jwatts87
    Response from HiltonSP, Director of Operations at Hilton Surfers Paradise HotelResponded 13 July 2015

    Dear Jwatts87, Thank you for posting your review. Congratulations on completing the Gold Coast Marathon, what an achievement. I am extremely pleased to hear our Hilton bed was just what you needed to rest. I have noted your points in relation to housekeeping, air-conditioner and...More

    Surfers Paradise Marriott Resort & Spa
    2,363 reviews
    #2 of 31 hotels in Surfers Paradise
    0.7 mi
     
    Peppers Soul
    2,436 reviews
    #1 of 31 hotels in Surfers Paradise
    0.08 mi
     
    Sheraton Grand Mirage Resort, Gold Coast
    1,588 reviews
    #1 of 5 hotels in Main Beach
    2.3 mi
     
    QT Gold Coast
    2,780 reviews
    #5 of 31 hotels in Surfers Paradise
    0.4 mi
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Beachfront
    • Free Internet
    • Hotel Amenities
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$161 - US$517 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Surfers Paradise
    • #6 On the Beach Hotel in Surfers Paradise
    • #6 Business Hotel in Surfers Paradise
    • #7 Romantic Hotel in Surfers Paradise
    • #7 Spa Hotel in Surfers Paradise
    • #13 Luxury Hotel in Surfers Paradise
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 169
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Ctrip TA, Booking.com, Hilton EMEA, Agoda, Priceline, Hotwire, Travelocity, Orbitz, Cancelon and getaroom.com so you can book your Hilton Surfers Paradise Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Surfers Paradise
    • Also Known As
    • Hilton Surfers Paradise Hotel And Residences ,
    • Hilton Surfers Paradise Hotel Gold Coast, Australia
    Add Photo Photos
    Traveller (1188)
    Room & Suite (650)
    Pool & Beach (112)
    Dining (101)
    Hotel & Grounds (677)
    Bathroom (72)
    Business Centre & Event Rooms (14)
    Family and Play Areas (1)
    Nearby
    Peppers Soul
    2,436 reviews
    .08 miles away
     
    Surfers Paradise Marriott Resort & Spa
    2,363 reviews
    .72 miles away
     
    QT Gold Coast
    2,780 reviews
    .44 miles away
     
    Nearby Restaurants
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    Nearby Attractions
    Cavill Avenue Mall
    675 reviews
    .08 miles away
    Soul Boardwalk
    46 reviews
    .07 miles away
    Timezone Surfers Paradise
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    SinCity The Nightclub
    188 reviews
    .04 miles away
    Ask a question
    Questions & Answers
    Kelvinchoochoo
    17 July 2017|
    AnswerShow all 6 answers
    Response from bundybear61 | Reviewed this property |
    They share the same site and same facilities. But the Hilton Surfers Paradise has hotel type rooms. The Residences are apartment style with self catering facilities.
    2
    Votes
    Olivia S
    10 July 2017|
    AnswerShow all 2 answers
    Response from Daniel12383 | Reviewed this property |
    You have to pick the one that specifically states breakfast included. Not worth it though, you pay more and there's better breaky spots within a hundred metres of the hotel.
    0
    Votes
    skittles1103
    20 March 2017|
    Answer
    Response from Steve D | Reviewed this property |
    If you have Hilton status many hotels will offer a 3pm check out. Otherwise noon is probably something you can ask for.
    1
    Vote
    Room Tips
    "executive rooms are great value as the executive lounge has a very good food and beverage offering"
    Read review
    "Get a room face the beach"
    Read review
    "We faced onto the water and mall - very noisy even from the 18th floor"
    Read review
    "Ask for a ocean view"
    Read review
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