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Novotel Surfers Paradise

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Traveller (271)
Room & Suite (394)
Dining (29)
Overview
  • Excellent28%
  • Very good40%
  • Average20%
  • Poor6%
  • Terrible6%
Travellers talk about
“great location”(85 reviews)
“family room”(13 reviews)
“shopping centre”(16 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (660)
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623 results
Traveller rating
175
238
126
39
45
Traveller type
Time of year
LanguageEnglish
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175
238
126
39
45
Show reviews that mention
All reviewsgreat locationfamily roomshopping centreseafood buffettour deskbreakfast was includedocean viewthe gold coastnice roomhigh floorcavill avenuecomfortable stayshort staystayed for nightsking bedspa bathpublic transport
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1 - 5 of 623 reviews
Reviewed yesterday

From an accommodation perspective, this hotel ticks a good deal of our boxes. It is centrally located, the rooms are comfortable and spacious, the amenities more than satisfactory for most tastes and some of the views are absolutely stunning. We appreciated the complimentary bottle of...More

Thank Ron W
Reviewed yesterday via mobile

My partner and I stayed here for a weekend away, the staff were friendly and the room was good for a bed and tv, we had a lovely view of the ocean too, and it’s such a convenient hotel because it’s right in the middle...More

1  Thank Jessica H
Reviewed 5 days ago

I stayed here with a friend during the Commonwealth Games. We arrived just after 2pm and the front desk staff graciously upgraded our room because the room we originally booked was not ready. Our new room was fantastic! It had 2 rooms and was very...More

1  Thank Ozziechic362
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded 2 days ago

Dear Ozziechic362, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive such positive feedback from our guests. I will share your comments with my Team, as just...More

Reviewed 1 week ago via mobile

This use to be Grand chancellor but now taken by novotel , hotel is good with comfortable rooms huge rooms clean washroom i got room at 30th floor which was see facing great location with a door which opens i a mall , walking to...More

1  Thank saransh1611
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded 2 days ago

Dear saransh1611, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive such positive feedback from our guests. I will share your comments with my Team, as just...More

Reviewed 1 week ago

Novotels are generally business hotels but this hotel is at prime location and all restraunts and markets are nearby. You are at walking distance from Gold coast beach, super markets, prime shopping areas and excellent rooms as well. staff is nice and you can just...More

1  Thank Saurabh A
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded 1 week ago

Dear Saurabh A, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive such positive feedback from our guests. I will share your comments with my Team, as...More

View more reviews
About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Beachfront
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$105 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Surfers Paradise
#14 Luxury Hotel in Surfers Paradise
Room types
Non-Smoking Rooms
Details
Price range
US$105 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Surfers Paradise
#14 Luxury Hotel in Surfers Paradise
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (271)
Room & Suite (394)
Dining (29)
Pool & Beach (26)
Amenities (23)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
teejaybo
9 April 2018|
AnswerShow all 2 answers
Response from Kerry O | Reviewed this property |
I would ring the Novotel and ask rgem
0
Votes
SamiraTaj
15 December 2017|
AnswerShow all 6 answers
Response from NovotelSurfers | Property representative |
Hi Samira, Please call the Hotel Reservation directly on 07 5579 3499 and we will be more than happy to help. Best Regards, Paul Morton General Manager Novotel Surfers Paradise
0
Votes
张女士
10 November 2017|
AnswerShow all 6 answers
Response from NovotelSurfers | Property representative |
Sorry for my delayed answer. Depending on time & traffic a taxi from the airport is $50 - $65. Transfer companies are numerous at cheaper rates however are not always direct transfers. Hope this helps
0
Votes
Room Tips
"Overlooking the North and Beaches."
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"Ask for a room facing the ocean"
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"Higher floors have an excellent view"
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"go high to avoid the noise from the bars and nightlife below"
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