We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Surfers Paradise

Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Beachfront
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Tennis Court
Outdoor pool
Hotel description
Novotel Surfers Paradise is situated in the heart of Surfers Paradise surrounded by pristine beaches, iconic theme parks and an energetic nightlife. Conveniently located just a 150 metre walk to the beach, the hotel offers an extensive range of state of the art leisure facilities for guest’s enjoyment. Relax by the swimming pool and spa, or get active in the well-equipped fitness centre and full size tennis court.
Save
Traveller (271)
Room & Suite (394)
Dining (29)
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Watch prices for this hotel.
We’ll alert you of any changes.
Sign up
Nearby Hotels
See allSee all
Overview
  • Excellent28%
  • Very good40%
  • Average20%
  • Poor6%
  • Terrible6%
Travellers talk about
“great location”(85 reviews)
“family room”(13 reviews)
“shopping centre”(16 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Nearby Hotels
See allSee all
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 14 partner sites to see rooms from US$110.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Surfers Paradise hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "aa2a0098b3b24a6c9378d2c0fbf5c881", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256746,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65670401],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2018},"checkout":{"day":8,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":110,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"aa2a0098b3b24a6c9378d2c0fbf5c881","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":138,"lowestMetaPrice":110,"additionalPartner":false,"highestMetaPriceDisplay":138,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":138,"lowestMetaPrice":110,"highestMetaPriceDisplay":138,"hotelName":"Novotel Surfers Paradise","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImFhMmEwMDk4YjNiMjRhNmM5Mzc4ZDJjMGZiZjVjODgxIiwiQUlLIjoiMTgwZGI2ZjRjZmYyNGQxZWI1OTg2ODM1NjRhOTM5NzUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/05/2018", "checkOut": "08/05/2018", "lowestPrice": "US$110", "hasDates": true, "hacComplete": false, "contentIdMappings": {"65670401":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (660)
There are newer reviews for Novotel Surfers Paradise
See the most recent reviews
Filter reviews
623 results
Traveller rating
175
238
126
39
45
Traveller type
Time of year
LanguageEnglish
More languages
175
238
126
39
45
Show reviews that mention
All reviewsgreat locationfamily roomshopping centreseafood buffettour deskbreakfast was includedocean viewthe gold coastnice roomhigh floorcavill avenuecomfortable stayshort staystayed for nightsking bedspa bathpublic transport
FilterEnglish
Updating list...
21 - 25 of 623 reviews
Reviewed 9 March 2018

We had a newly refurbished room and it was great. the bed was super comfy the bathroom spotless, the breakfast buffet was really lovely and great value, the lifts are really quick and the Novotel is located in the middle of a great eating and...More

Review collected in partnership with Accorhotels.com
1  Thank Lyn M
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded 13 March 2018

Dear Lyn M, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive such positive feedback from our guests! I will share your comments with my Team, as...More

Reviewed 6 March 2018 via mobile

My daughter & I recently stayed here for 3 nights & found most staff friendly The smell in the entrance is so strong & disgusting .. obviously a room freshener but smells like really cheap aftershave Check In - no record of booking on arrival,...More

Thank judytherese
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded 17 March 2018

Dear judytherese, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, I am sorry that my initial response to you was incorrect and was for a different post. I am disappointed to read that...More

Reviewed 6 March 2018

I had high expectations from this hotel because I am used to stay in this hotel in India. But the services disappointed me greatly. My room was on 29th floor and had very poor wifi connection. I had asked front desk manager to look into...More

Thank TravellingMusafir
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded 8 March 2018

Dear TravellingMusafir, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, I am sorry that you had a mixed experience with us regarding the product and services at the Hotel, please allow me to...More

Reviewed 4 March 2018

The staff were very professional and friendly. Our room was on the 16th floor, clean, tidy with a spa bath too. The view was a perfect looking out over the beach. The location Is central to transport and all ammenities. Definitely stay again.More

1  Thank holidaylady2015
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded 8 March 2018

Dear holidaylady2015, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive such positive feedback from our guests! I will share your comments with my Team, as just...More

Reviewed 3 March 2018 via mobile

With an Amazing Location, Amazing Views, Amazing Rooms, Amazing Food and Amazing Staff. The Novotel at Surfers Paradise sets the bench mark to other hotels in the area. The overall experience was amazing and my family and i would like to thank your staff and...More

Thank Daniel R
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded 4 March 2018

Dear Daniel R, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive such amazing feedback from our guests! I will share your comments with my amazing Team,...More

View more reviews
Most Booked Properties in Surfers Paradise, Australia
See allSee all
About
Details
Price range
US$105 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Surfers Paradise
#14 Luxury Hotel in Surfers Paradise
Room types
Non-Smoking Rooms
Details
Price range
US$105 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Surfers Paradise
#14 Luxury Hotel in Surfers Paradise
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (271)
Room & Suite (394)
Dining (29)
Pool & Beach (26)
Amenities (23)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
teejaybo
9 April 2018|
AnswerShow all 2 answers
Response from Kerry O | Reviewed this property |
I would ring the Novotel and ask rgem
0
Votes
SamiraTaj
15 December 2017|
AnswerShow all 6 answers
Response from NovotelSurfers | Property representative |
Hi Samira, Please call the Hotel Reservation directly on 07 5579 3499 and we will be more than happy to help. Best Regards, Paul Morton General Manager Novotel Surfers Paradise
0
Votes
张女士
10 November 2017|
AnswerShow all 6 answers
Response from NovotelSurfers | Property representative |
Sorry for my delayed answer. Depending on time & traffic a taxi from the airport is $50 - $65. Transfer companies are numerous at cheaper rates however are not always direct transfers. Hope this helps
0
Votes
Room Tips
"Overlooking the North and Beaches."
Read review
"Ask for a room facing the ocean"
Read review
"Higher floors have an excellent view"
Read review
"go high to avoid the noise from the bars and nightlife below"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing