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Watermark Hotel & Spa Gold Coast

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Watermark Hotel & Spa Gold Coast
Watermark Hotel & Spa Gold Coast
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1,340 Reviews from our TripAdvisor Community

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Showing 1,243: English reviews
Brisbane, Australia
Reviewed yesterday NEWvia mobile

Stayed here with friends and we enjoyed our weekend. Easy check in and parking, nice hotel and pools. Didn't eat at the restaurants or the walrus social but they looked great also. Location of the hotel is perfect, 5 min walk to Cavill ave, 2 mins to the beach. The room was large and the beds comfortable, a/c worked well...

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Helpful?
Thank blueflag08
Reviewed 4 days ago NEWvia mobile

We hired out one of the function rooms for my wife's 40th. Compared to other places on the coast this was reasonably priced. The rooms are everything you would expect. The restaurants are excellent with varied food available. The buffet breakfast was exceptional and the evening buffet is also great value with good quality hot food

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Helpful?
Thank Philip C
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Philip, Thank you for your wonderful review. We are delighted to hear that you had a wonderful function and enjoyed your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

Auckland, Auckland, New Zealand
Reviewed 5 days ago NEWvia mobile

We stayed in this hotel for a week during new year holiday. We loved the hotel. This hotel is a block away from the beach. The hotel features 2 swimming pools; one on the east side and the other on the west side. They also have a guest laundry area. Very close to restaurants as well.

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Helpful?
Thank cyndisarah
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Cyndisarah, Thank you for your wonderful review. We are delighted to hear that you enjoyed your time with us and we look forward to welcoming you back very soon.

Townsville, Australia
Reviewed 1 week ago NEW

We stayed here over the New Years period. We had a great room with a view over the canals. The hotel is in a great location right opposite the Q1. There is a tram stop right out the front of the hotel & the beach is only a block away. Comfy bed & good bathroom facilities. One downside is the...

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Helpful?
Thank SophieCaruana
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Sophie, Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in Surfers Paradise and your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

Sydney, Australia
Reviewed 1 week ago NEWvia mobile

It was the worst experience we ever had. They charged us extra for secure cover parking and they asked us to leave the car key to the valvet parking because the car park was full and they will put the car later on. We found the car parked outside the Resort unsecured with all our belongings without even an apology...

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Helpful?
Thank Giuseppe F
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Giuseppe Thank you for your review and feedback. Unfortunately our basement car park does reach capacity during peak periods and our hotel does utilise nearby secure parking for our guests. We apologise that your vehicle was left on the driveway overnight and we will be sure to investigate this matter immediately. For the safety of our guests the hotel...

Reviewed 1 week ago via mobile

Great place and clean room . Close to restaurants and other . Nice views and plenty of car park for a reason price .The Chinese restaurant inside serves the best food in goods coast . Highly recommended Downfall - wifi - pretty bad

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Helpful?
Thank Mic12334
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we hope our wonderful staff we able to make your stay most comfortable. We look forward to seeing you again soon.

Auckland, New Zealand
Reviewed 1 week ago via mobile

Sorry but average hotel :( cleaning could be improved, car park should be cheaper and wifi should be included with the accommodation. The location is good and central. The restaurant, bar and Cafe downstairs are brilliant!

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Helpful?
Thank Angelaplnz
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your review and feedback. We are disappointed to hear that your time with us was not what you had hoped. We will be sure to pass your praises on to our wonderful team and we hope that they made your stay with us most comfortable. We do encourage our guests to make sure they visit our website...

Brisbane, Australia
Reviewed 1 week ago via mobile

I booked a weekend away at the Watermark. We were on the 12 floor. Room was large and very clean. Very quick and easy checkin. Offered a breakfast deal on arriving, which we took up for one morning. Car park was full so they parked us using parking service at no extra charge. We have stayed across the road from...

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Helpful?
Thank Tracy T
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Tracy, Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in Surfers Paradise and your stay with us. The hotel is lucky to have a G Link station directly outside the property. it makes travelling a breeze for our guests. We will be sure to pass your praises on to our wonderful...

Benalla, Victoria, Australia
Reviewed 1 week ago

We loved this hotel from the very friendly and efficient service provided by staff to the delicious room service meals. We were able to revive with a great couple of nights sleep in comfy beds in a very clean and pleasantly fragrant room. Location is great but not on the beach and light rail just outside the door.

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Helpful?
Thank Suzanne B
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Suzanne, Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in Surfers Paradise and your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

Cairns, Australia
Reviewed 1 week ago

This is a fantastic hotel. The service was excellent, the breakfast was great, maybe a little expensive when you add coffee. Watermark is in an excellent spot in Surfers Paradise, walking distance to everything. The staff were all very helpful, always had smiles on their faces and nothing was a problem. The rooms were spacious with everything you could want...

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Helpful?
Thank Jennie236
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Jennie, Thank you for your review. We are delighted to know that you enjoyed your time with us and we thank you for your feedback. We hope to see you again very soon.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Watermark Hotel & Spa is located in the heart of Surfers Paradise, the host of magnificent beaches, shopping and restaurants. Guests enjoy a day spa and hair salon, two outdoor swimming pools and spas, a fitness centre and games room. Our modern designer rooms enjoy ocean or hinterland views and include a flat-screen TV, fridge and are fully air conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Shared laundry facilities are available. L'Aqua Day Spa boasts a variety of massage treatments, and features premium products to ensure pure indulgence. Waves Buffet Restaurant offers a hot buffet breakfast daily, and an International Buffet for dinner. Visit Clifford's Grill & Lounge and Walrus Social House (bar, gaming, cafe) for a night of great tastes and tempting cocktails. The Hotel is ideally positioned on the Surfers Paradise Station of the Light Rail connecting to Gold Coast Convention Centre and Jupiters Casino, or a five minute walk to Cavill Avenue. ... more   less 

Additional Information about Watermark Hotel & Spa Gold Coast

Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: £76 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Watermark Hotel & Spa Gold Coast 4.5*
Number of rooms: 388
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity and TripOnline SA so you can book your Watermark Hotel & Spa Gold Coast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise, Australia
Hotel Style:
#1 Best Value Hotel in Surfers Paradise
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#8 Luxury Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Watermark Hotel & Spa Gold Coast staff and other travellers.
23 questions
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Questions? Get answers from Watermark Hotel & Spa Gold Coast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think the whole hotel is quiet, maybe the rooms to the north may be a little quieter.”
 of 5 bubbles Jennie236, 5 Jan 2017 | Read review
“The higher the better, top floor rooms have all been refurbished to a high standard”
  • view of the beach and sky point tower
 of 5 bubbles Matt-uk123456, 3 Jan 2017 | Read review
“we had 9th floor , very quiet”
 of 5 bubbles cathy3575, 19 Dec 2016 | Read review
“Travelling in an EV? They have a 15amp power outlet in the carpark which is great.”
 of 5 bubbles leeleeleo, 29 Nov 2016 | Read review
“high floor, away from elavator”
 of 5 bubbles 440ians, 15 Nov 2016 | Read review
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