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Crowne Plaza Surfers Paradise

Traveller (924)
Room & Suite (488)
Dining (60)
Overview
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2807 Gold Coast Hwy, Surfers Paradise, Gold Coast, Queensland 4217 Australia See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
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Offers from Crowne Plaza Surfers Paradise
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Rooms
3 Feb4 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,872)
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1,797 results
Traveller rating
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748
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All reviews gold tower revolving restaurant four winds relish restaurant main tower spa bath florida gardens tram stop room service buffet breakfast corner room king room large bathroom top floor an upgrade ocean view bit dated
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1 - 5 of 1,797 reviews
Reviewed 4 days ago via mobile

Jayde at the Crowne was brilliant in organising my booking at the last minute due to my travel agent stuffing it right up. The location is perfect, amenities are fantastic, service, cleanliness everything you could ever ask for. Will definitely be back. Thank you Jayde...More

Date of stay: January 2019
Thank lorettaf899
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded 2 days ago

Dear Lorettaf899, Thank you for your review! It is very pleasing to know that our staff made such a good impression on you, I will be sure to share your feedback with them. We hope to see you again in the future. Kind regards, Alyshia...More

Reviewed 4 days ago via mobile

$330 On a Saturday night gets you a room that requires a 20th century refurbishment that smells musty, one movie, no paid tv or wifi and two car parks. Extremely disappointed at the hiked up prices on a Saturday and lowest value possible for locals....More

Date of stay: January 2019
Thank 810cherim
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded yesterday

Dear 810Cherim, Thank you for providing us with your feedback. We regret to hear that you did not enjoy your stay with us this past weekend. I can assure you that all feedback is taken on board and will be reviewed so that we can...More

Reviewed 6 days ago via mobile

1) No bottled water in the room for medicine, when asked they said “only for airline crew” - had to go to petrol station (across the road) to buy a bottle 2) Cleaner threw out our personal articles - when asked, they just denied and...More

Date of stay: January 2019
1  Thank richardjS5479HZ
Response from JosephR2606, Front Office Manager at Crowne Plaza Surfers ParadiseResponded 4 days ago

Dear richardjS5479HZ, Thank you for providing your feedback from your recent stay. We take all feedback seriously and I have followed up with our team regarding the issues you face. There is bottled water available within the mini bar in all rooms. The Air crew...More

Reviewed 1 week ago via mobile

I was booked an accomodation for my family, but actually it’s not a kids friendly place! The swimming pool it’s only for adults or older kids and they doesn’t not have a cot! It’s a quite expensive hotel, so they should have. I’m so sorry...More

Date of stay: January 2019
Thank 1306simonag
Response from Duty M, Front Office Manager at Crowne Plaza Surfers ParadiseResponded 5 days ago

Dear 1306simonag, I am sorry to read your review and your disappointment with you recent stay. Unfortunately there are some time during the holidays, with large groups of families in the hotel, our supply of baby cots can be exhausted, but certainly this is very...More

Reviewed 1 week ago

My past favourable experiences with Crowne Plaza properties meant that a high standard was expected. I was not disappointed; it was just 'business as usual'. Service was friendly and efficient, nothing was too much trouble, from reception to room cleaning to room service and the...More

Date of stay: January 2019
Thank petermc35
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded 5 days ago

Dear Petermc35, Thank you for your review, we are pleased to know that you enjoyed your stay and we are excited to see that you found our service friendly and efficient. Thank you for your loyalty as an IHG Rewards Club member, we look forward...More

View more reviews
About
Description
Crowne Plaza Surfers Paradise is set amongst lush tropical gardens. The heart of Surfers Paradise, Broadbeach, Jupiters Casino, surf beaches and some of the best shopping in Queensland are all within walking More distance of the hotel. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The hotel features two restaurants and bars including Queensland’s only revolving restaurant, Four Winds 360°, 26 floors above the beautiful Gold Coast. The hotels conference facilities can accommodate from 10 to 550 people in a variety of styles. Hotel facilities include two swimming pools (1 heated) with hot spas and sundecks, tennis court and gymnasium. Crowne Plaza Surfers Paradise is your starting point for a host of recreational and entertainment activities that vary from theme-parks to championship golf courses to restaurants or non-stop nightlife. Whether you're looking for fun and adventure or simply want to relax and soak up the sun that the Gold Coast is so famous for, you'll find it when you experience Crowne Plaza Surfers Paradise. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Beachfront
Free Internet
Free Parking
Breakfast included
Hotel Style
Romantic
,
Business
,
Family
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
,
Family
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
374
Price range
US$100 - US$196 (Based on Average Rates for a Standard Room)
Formerly known as
Parkroyal
Also Known As
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
,
Surfers Paradise Crowne Plaza
,
Crowne Plaza Surfers Paradise Gold Coast, Australia
Location
Australia > Queensland > Gold Coast > Surfers Paradise
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
,
Family
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
374
Price range
US$100 - US$196 (Based on Average Rates for a Standard Room)
Formerly known as
Parkroyal
Also Known As
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
,
Surfers Paradise Crowne Plaza
,
Crowne Plaza Surfers Paradise Gold Coast, Australia
Location
Australia > Queensland > Gold Coast > Surfers Paradise
Photos
Traveller (924)
Room & Suite (488)
Dining (60)
Pool & Beach (45)
Business Centre & Event Rooms (14)
Family and Play Areas (1)
Nearby
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Four Winds Revolving Restaurant
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.02 miles away
Nearby AttractionsSee all 175 nearby attractions
Kurrawa Pratten Park
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.25 miles away
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.77 miles away
Questions & Answers
Ask a question
Katie P
19 May 2018|
AnswerShow all 5 answers
Response from SarahWatsonIHG | Property representative |
Hi Katie, we have a large heated outdoor resort-style pool however we don't have an indoor pool. The average daytime high in August is 22 degrees :) We hope you enjoy your stay and feel free to reach out with any further... More
0
Votes
Divya V
12 January 2018|
AnswerShow all 12 answers
Response from snowflake0 | Reviewed this property |
We were charged $15 per night. You get a flimsy little piece of paper that you have to put in the machine when you come and go. We stayed 5 nights and the paper barely lasted the 5 nights. When we queried the cost we were... More
2
Votes
300vyn
17 November 2017|
AnswerShow all 2 answers
Response from SarahWatsonIHG | Property representative |
Hi Vy N, There is usually an option on Booking for ocean view however that may be booked out. Please follow the 'Book Now' button in the right hand corner of our website. Here you are able to select all room types and views... More
0
Votes
Room Tips
"I'm sure most rooms will suit most travellers."
petermc35
1 week ago
Read review
"Ocean views above level 10 are best. This side is noisier until night flying operations cease from..."
KeithJ23
10 Dec 2018
Read review
"Don't stay here"
Memphis_11
18 Nov 2018
Read review
"Ask for higher level room."
158christinej
22 Oct 2018
Read review
Show More 
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