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Chateau Beachside

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1,635 Reviews from our TripAdvisor Community

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Showing 1,614: English reviews
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Southport, Australia
Reviewed 1 week ago NEWvia mobile

If your chasing cheap accommodation this hotel will definitely accomodate. Just be aware it will also come with the following -Poor quality of furniture -Lights that don't work -Plumbing that is dodgy -Dirty Room -Dirty Spas But what you will like is that is come with -a large clean pool -a steam room and sauna -a kids games room -located...

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Helpful?
Thank X2312NU
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear guest, Thank you for posting a review following your recent stay at Chateau Beachside. We truly appreciate your thoughts and we are glad to hear that overall you enjoyed your stay.

Umina Beach, Australia
Reviewed 1 week ago NEWvia mobile

My family stayed here in feb , great position amazing views of the beach No aircon was so hot in the rooms only had old fan in main room the fold out bed for the kids was that hard they may as well of slept on the floor, pool area is good need some sort of cooling in games area...

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Helpful?
Thank sarashanae
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear Guest, Thank you very much for reviewing our hotel. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us.

Sunshine Coast, Australia
Reviewed 1 week ago

This hotel would most likely be the cheapest option for beachfront in Surfers. The position is superb and views outstanding. Unfortunately they don't really have balcony's and the rooms are some what dated. But if position is your thing you would be satisfied. Staff don't seem to be very helpful nor happy in there jobs but I could of struck...

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Helpful?
2Thank balibagus69
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear Guest, We would like to thank you for reviewing and rating our hotel after your experience, it is through that sharing of the experience where we as establishment can focus and learn about which aspects of the stay our guests value the most. Thank you so much for taking the time to share your experiences online.

Reviewed 1 week ago via mobile

The studios are nice and comfortable. The only thing is the doors are old and crappy you, no good privacy you can hear everything. Bathroom brand new, nice and clean. Pool area good, parking and the in the upper level is amazing.

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Helpful?
1Thank Fabio D
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear Fabio, thank you very much for your valuable feedback – we would be more than happy to welcome you again soon.

Reviewed 2 weeks ago via mobile

Stayed here for my partners birthday, in a beachfront room! We were in 1802 and the location/view was incredible! The only downside was there was no air conditioning or cooking utensils for the kitchenette. Other than this, great value for money! Free popcorn, free movie rentals. Close to surfers paradise main restaurants and right across the road from the beach!

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Helpful?
Thank Shannon M
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear Shannon, Thank you for posting a review following your recent stay at Chateau Beachside. We truly appreciate your thoughts and we are glad to hear that overall you enjoyed your stay.

Singapore, Singapore
Reviewed 3 weeks ago via mobile

Pros- excellent location. Strong water pressure. Free parking. Cons- rooms are dated and old. COCKROACH infested. I am not kidding, there were cockroaches EVERYWHERE. Do not stay here if u have kids, not family friendly at all. There were nails from the edges of the carpet and our bed skirt was coming off as it was stapled. No airconditioning and...

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Helpful?
Thank Shan_Abellaneda
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear Mr Abellaneda, Thank you for your feedback regarding your recent stay. We are sorry to hear that the hotel did not meet your expectations and I apologise for any inconvenience caused. Please note that the unit was professional treated during your stay as part of the pest control treatment approved by Body Corporate. Thank you again for taking the...

Hamilton & Waikato Region, New Zealand
Reviewed 17 January 2017

Top location, less than 5 minutes walk to the Centre of surfers paradise, We had a ocean view room which was lovely, Rooms a little tired, the bathroom had a shower over the bath which as you get older becomes abit harder staff very friendly and helpful

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Helpful?
1Thank dee001930
Chateau2012, Manager at Chateau Beachside, responded to this review

Thank you very much for choosing of our hotel for your stay in Surfers Paradise and nice comments, we so highly appreciate that you enjoyed your holiday here and felt comfortable. We are looking forward to your next stay here. Hope to see you soon.

Reviewed 16 January 2017

We stayed for 2 nights, we were in room 602, in 16th Jan afternoon we went to the beach just in front of the hotel and our bag got stolen when we were in the water. In that bag, there was the key room, our car key,our waterproof camera and other stuff. we explained the situation and ask if thats...

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Helpful?
1Thank meeraww
Chateau2012, Manager at Chateau Beachside, responded to this review

Security in a hotel/accommodation property is fundamental. Unauthorised access to rooms and other key-controlled areas is never permissible, and it vitally important to maintain strict keys control. The loss of a single key will result in all affected locks being changed and the costs may be very substantial, as the cost of each lock change is $300-$500. But it is...

Reviewed 9 January 2017

Me and my partner went for a two days conference at gold coast. stayed here because we are trying to budget. the place is what we expected for the price. the bathroom was out of hot water when we went back to shower after a long day. called the emergency line around 11-12 at night, expecting a room change so...

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Helpful?
Thank Teresa C
Reviewed 20 December 2016 via mobile

Great value for money very friendly staff at reception and throughout the motel clean rooms and the location is awesome with uninterrupted views up and down the beach it also has secure parking on site

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Helpful?
Thank Darryl J
Chateau2012, Manager at Chateau Beachside, responded to this review

Your compliments are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review.

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Chateau Beachside Resort is the ideal location for your next relaxing getaway. Only one block North of Cavill Mall, The Chateau Beachside is located in the heart of the shopping, dining and entertainment precinct. Featuring 3.5 Star rated facilities and the world famous sandy shores of Surfers Paradise just metres away, you're sure to find what you are looking for right here!Situated in the heart of Surfers Paradise, all units have spectacular ocean views of the famous Surfers Paradise beach below. ... more   less 

Additional Information about Chateau Beachside

Address: Corner The Esplanade And Elkhorn Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: £56 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chateau Beachside 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Chateau Beachside Hotel Surfers Paradise
Chateau Beachside Surfers Paradise, Gold Coast, Australia
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Beachside staff and other travellers.
10 questions
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Questions? Get answers from Chateau Beachside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean facing”
 of 5 bubbles balibagus69, 14 Feb 2017 | Read review
“Ocean view if possible it has a Ranch slider that opens”
 of 5 bubbles dee001930, 16 Jan 2017 | Read review
“IF you really have to stay here, don't book room 1108.”
 of 5 bubbles RobJWalk, 25 Nov 2016 | Read review
“The studio rooms are great but try to get as high up as you can the main road is on the eastern side of the Hotel”
 of 5 bubbles RobGordon2906, 22 Nov 2016 | Read review
“Best views from beach-front rooms on fifth, sixth and seventh floor.”
 of 5 bubbles fahmidf2016, 21 Nov 2016 | Read review
5 of 5