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Traveller (94)
Room & Suite (26)
Pool & Beach (4)
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Overview
  • Excellent31%
  • Very good42%
  • Average16%
  • Poor4%
  • Terrible7%
Travellers talk about
“tram stop”(27 reviews)
“games room”(11 reviews)
“washing machine”(11 reviews)
AMENITIES
Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
Kitchenette
4 Star Hotel
All hotel details
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Reviews (212)
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66
85
33
8
15
Show reviews that mention
All reviewstram stopgames roomwashing machinethe gold coastfull kitchennerang riverbedroom apartmentthird floortop floorsurf clubair conshort walk to beachwould stay here againcooking facilitieseasy accessgood sizea great stay
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1 - 5 of 207 reviews
Reviewed 3 May 2018 via mobile

I’ve just enjoyed staying at arguably the best apartment/hotel in Surfers 🏄‍♀️!! My apartment 707, was a very modern and extremely spacious well furnished with a balcony that provided spectacular ocean views! The lounge dining area was oversized with a very comfortable lounge and a...More

2  Thank bruce a
Reviewed 28 April 2018 via mobile

Wonderful house for staying ! Super convenience to other places nearby using tram : Northclife. There’s swimming pool, gym room, sauna and jacuzzi! High floor have a beautiful view ~ 10minits to surfers paradise ✌🏻

1  Thank Pooi S
Reviewed 30 March 2018

Very impressed. Super early check in, top floor with ocean views, comfortable room, great rates. Bonus was definitely the hot tub, pool and sauna to recharge the body. For someone who doesn't get to the Gold Coast very often, this was the perfect crash pad...More

Thank dontgetoutmuch18
Reviewed 3 March 2018 via mobile

Staff were most friendly and helpful the rooms were very clean and tidy. The trams ran past the door, but it was only a short 5 minute walk to the heart of Surfers, with lots of restuaunts to choose, you could also order from local...More

Thank Graham S
Reviewed 6 February 2018

I booked two rooms When I arrived and enter our apartment, I could not believe the state of the room, it had a stale smell and after looking around found it was very dirty like it has NOT been cleaned for months. The bathroom ledge...More

3  Thank Alexia A
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Spa
Details
Price range
US$64 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$64 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (94)
Room & Suite (26)
Pool & Beach (4)
Dining (1)
Questions & Answers
Ask a question
tangifox
17 June 2017|
Answer
Response from 313leeann | Reviewed this property |
The hotel does not have any services but there are shuttle busses that run from Coolangatta with a kiosk at the airport that you can arrange this. They are not open 24/7 but if you arrive late, a taxi is your best bet. Be... More
0
Votes
indoafrokiwi
23 September 2016|
AnswerShow all 3 answers
Response from Billie T | Reviewed this property |
Yes. Buses take you right to theme parks. Bus stops are 2mins away.we purchased our theme park tickets and bus passes from reception at palazzo.
0
Votes
Room Tips
"Don't be afraid to ask for early check in or a higher floor"
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"rooms facing west a bit hot"
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"I found better value and bigegr apartment accross the road"
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"great location"
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