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Oaks Gateway Suites

Traveller (167)
Room & Suite (86)
Pool & Beach (6)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Oaks Gateway Suites is Townsville's next generation in resort-style accommodation. Located five minutes walk from the CBD & a two minute drive to the Strand,the hotel has a range of restaurants & cafes on its doorstop on cosmopolitan Palmer Street. Offering FREE secure parking, FREE GYM,FREE FOXTEL & FREE WIFI, Oaks Gateway Suites boasts spacious hotel, one & two bedroom apartments and is a perfect choice for families, couples or the business traveller. All accommodation options offer sleek modern decor and spectacular river,and hinterland views. Apartment features include full kitchen and laundry facilities, separate lounge and dining area, work desk & balcony. We have restaurant chargeback facilities to the very popular Ribs & Rumps (onsite) as well as the eliquant Jam Corner Restaurant straight across from our hotel. To cater for that special function or meeting we also have our very own Conference Venue located on the same street (Metropole Conference & Events)
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Property amenities
Pool
Free parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Laundry Service
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Sauna
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
River View
Centrally Located
HOTEL CLASS
596Reviews
200Photos
4Q+A
100Room tips
Traveller rating
  • 224
  • 234
  • 80
  • 36
  • 22
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
O could not see any environmentally responsible practices in my room. Not even hang up your towels if you don't want them washed. A shame considering that the region is embarking on a more eco and socially responsible brand. The rooms are a little tired, with worn carpet and
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Review collected in partnership with this hotel
Excellent location with great amenities. Friendly staff with exceptional attention to detail. Rooms are clean and serviced to a very high standard. Great location on Palmer Street providing a short walk to restaurants and bars
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Review collected in partnership with this hotel
Great location with very friendly staff. Walking distance to Townsville to CBD. Number of great nearby restaurants with a convenience store. Underground secure car park. Well appointed apartments with good size kitchen and lounge area.
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Review collected in partnership with this hotel
Response from OaksGateway, Front Office Manager at Oaks Gateway Suites
Responded 1 week ago
Thank you for your review! We really are spoilt with our location giving us access to some wonderful restaurants, the CBD and the Strand! We hope to see you again soon!
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Amazing thank you for the great service at the superb accommodation thank you xo staff were so friendly and helpful comfy bed, quiet room, great view - why is there a minimum of 200 characters for a review please ? Xo
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Review collected in partnership with this hotel
Response from OaksGateway, Front Office Manager at Oaks Gateway Suites
Responded 1 week ago
Thank you for the wonderful review - we are so pleased to hear you enjoyed so many of our features whilst staying with us! We hope to welcome you back soon!
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Stayed for 2 nights in a 2bdrm apartment with my parents and 3yr old son. As well as other much needed maintenance, the main problems were a broken toilet and air conditioners that didn’t work. I woke at midnight on the first night to the aircon dripping on my head. And every
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining
Dirty and torn lounge
View from 10th Floor
Kitchen- a full oven
Palmer St
Loungeroom
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12345618
Hi, There is a supermarket which is about a 10 minute walk from the hotel or some mini-marts on the same street. The Cowboys Leagues Club is about a 5 minute walk from the hotel.
0 votes
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Hi, can you please advise what facilities are in the gym? Thanks K
Hi Jim, we certainly do have hair dryers in the apartments. I will certainly make a note on your reservation and we will endeavour to meet your request for a high floor & river view.
0 votes
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Hi Peter, Unfortunately our pool is not heated and does not have a temperature gauge so it is difficult to be precise. I have received mixed comments from guests travelling from areas such as Sydney as to whether they found the pool cold at this time of year or not. The pool is in full sun, so can become warmer later in the day, when it has been heated some by the sun. I am sorry I can't be more specific to help you further with your enquiry.
1 vote
"Do not choose room 28A."
"Check the room first to see the condition"
"Ask for a room that overlooks the river."
"North side of building"
"Up high if you want a view"
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12345620
PRICE RANGE
US$95 - US$183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
oaks gateway on palmer hotel townsville
FORMERLY KNOWN AS
Oaks Gateway on Palmer
LOCATION
AustraliaQueenslandTownsville
NUMBER OF ROOMS
102
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