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Big 4 Woodlands Holiday Park Townsville

Traveller (36)
Family and Play Areas (1)

About

Location
Cleanliness
Service
Value
We have plenty of room at this great Caravan and holiday park . With single room cabins and 2 bedroom cabins we can cater for everyone. Our sites are large, roomy and easy to get into. Some even have their own ensuite. Best of all we have a waterpark, resort pool with slides, mini golf ,jumping pillow, playground and camp kitchens and BBQ's
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Laundry Service
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Family
Mid-range
114Reviews
37Photos
0Q+A
11Room tips
Traveller rating
  • 24
  • 48
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  • 12
  • 7
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Popular mentions
We have driven past this park many times and always thought it would be a great place to visit. Which we did get the chance to this year. We had no problems finding the entrance and getting into the park, the reception staff were lovely and more than helpful with my questions.
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Response from JuneHrbrt, Owner at Big 4 Woodlands Holiday Park Townsville
Responded 4 weeks ago
Thank you for your review. The pool closes at 6 as we do not have staff on after then to monitor it but the smaller pool stays open late if people still wish to swim.People are advised of this when they book in. I cannot speak for the groundsman but all of our staff are trained to be polite. The toilets you speak of are serviced twice a day but due to the high number of unsupervised children using those amenities they tend to get messy. The only reason someone would be told to get off the jumping pillow is if they were doing something that may have ruptured it such as trying to ride scooters on there for example.(This is a real instance). We hope you will visit us again and hopefully enjoy your next experience
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This park is nowhere near the standard of other Big 4's. The staff are abrupt and rude to say the least, and judging by their responses to everyone elses reviews, not interested in what we have to say anyway. You will also be hard pressed to find anyone serving at reception some
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Response from JuneHrbrt, Owner at Big 4 Woodlands Holiday Park Townsville
Responded 4 weeks ago
Cue the properties response. Our reception is open and manned from 8Am to 6PM so from your comment I can only assume you are the lady who arrived while the receptionist was in the toilet and DID NOT LIKE having to wait 1 minute and let the staff member know. How can you say we are not interested in what you say as every review is taken on board even those where the issue has been caused by the person writing the review but some things just cannot be done to satisfy everyone. Yes the cabins are dated but they are being refurbished this year. Our new cabins are modern and very comfortable. We are not just a grey nomad park we cater for everyone. Grey nomads don't use slides, jumping pillows or waterparks designed for small children. If you go to any of the large Big 4 parks you must wear armbands. It is to protect your children and yourselves from outside people who may wander in. Our staff are polite to everyone but if someone is doing the wrong thing they will politely ask for it to cease either for public's safety or to prevent property damage.
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+7
🌴☀️💦TOWNSVILLE💦☀️🌴 Stayed at Woodlands Holiday Resort for the night. This park has it all! However, unfortunately due to the amount of permanent residents right at the front gate, this gives off a bad vibe in regards to the Big4 chain. Everywhere you turned there was a
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Response from JuneHrbrt, General Manager at Big 4 Woodlands Holiday Park Townsville
Responded 10 Jan 2019
Thank you so much for your review. Lets start at the beginning. The lovely permanents at our park are not the usual type of permanents you seem to have accounted in your travels before. These people have been here long before the current ownership and it would be unfair to move them. As their homes are all clean and tidy there has never been an issue. This park is aimed at everyone not just one group (grey nomads, families) We cater for all. As for the signs, well what can we say. Most people like yourselves look after their children but a LOT don't. It is for these people's safety. The large pool closes at 6PM as we do not have office staff on to monitor it but the small pool near the office stays open late. People are told this when they come in. As for shade some say glad there is sun on the pool others we need more shade. Same deal the other pool is in the shade. Did you inform the staff regarding the prickles so they can address this issue. Thank you for staying with us and hope you will call again
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We stayed there 5 nights over New years as a family of 5, in their new 2 bedroom cabins. Location is great as out of town but close to Coles, Woolies and take aways, bottleshops.. Cabins are lovely and beds comfortable. I would recommend a small aircon in the room with bunks and
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We are travelling from Brisbane to Cairns and stopped here as it is north of the city. I booked a one bedroom en-suite cabin expecting to get a separate bedroom. This was not the case. The site also said it had 2 single beds. Unfortunately they are not full size single beds and
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Response from JuneHrbrt, General Manager at Big 4 Woodlands Holiday Park Townsville
Responded 19 Dec 2018
Thank you for your review. The renovations for those cabins are starting in the new year and we do have some new cabins just come on line.
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11
"Go for the new cabins that are a bit more expensive. The old ones need pulling down."
"Cabins are basic, but we come for the waterpark."
"The ensuite cabins near entrance have a BBQ and pool right near the room 👍"
"sites mear the pool are great"
"Powerd sights non powered sights cabins"
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PRICE RANGE
US$117 - US$130 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandTownsville
NUMBER OF ROOMS
12
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