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Mercure Townsville

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Traveller (171)
Room & Suite (47)
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Overview
  • Excellent26%
  • Very good45%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Public Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Mercure Townsville
Special Offer:UP TO 30% - EARLY BOOKING
Offers from Mercure Townsville
Special Offer:UP TO 30% - EARLY BOOKING
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (979)
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All reviewscastletown shopping centreclose to the airportfast food outletsbuffet breakfastrooms are comfortablefamily roomchecking outpleasant staybusiness tripgreat spotmagnetic islandcelsiusreceptionsizzlertropicalpillowsconference
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1 - 5 of 952 reviews
Reviewed yesterday

I stay regularily at the Mercure as I have family in Townsville and have many happy memories of spending time with family at this comfortable caring and friendly hotel where staff go the extra mile to ensure guests have a wonderful stay. My frail aged...More

Thank 0kathy
Hotel's Favourite
Reviewed 16 January 2018

This is a late review as we stayed at the Mercure in August of 2017. I wanted to review due to the amazing stay that we had. We turned up to the hotel a day early as we had been staying on Magnetic Island but...More

1  Thank Loz212
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 28 January 2018

Dear Loz212, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel back in August 2017. It is always encouraging to learn that guests...More

Reviewed 1 week ago via mobile

When we first checked in the rooms looked from the outside to be old and tired. However, this was not the case as they have been renovated. When I first went into the room I stood on a wet patch on the carpet. On closer...More

1  Thank Michael C
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 1 week ago

Dear Michael, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. I am sorry to hear of the issue you faced in your...More

Reviewed 1 week ago

I have so many positives to say about this hotel. I think the most outstanding part of our stay would have to be the staff. We have stayed at many Accor properties over the years, so can safely say we have had experience in meeting...More

Thank 68_poss
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 1 week ago

Dear 68_poss, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are more than delighted to read that you had an excellent stay and not only enjoyed your visit at our hotel but it was in fact the best stay...More

Reviewed 3 weeks ago

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Review collected in partnership with Accorhotels.com
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 3 weeks ago

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Most Booked Properties in Townsville, Australia
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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Tennis Court
Outdoor pool
Details
Price range
US$83 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Townsville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$83 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Townsville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (171)
Room & Suite (47)
Pool & Beach (20)
Dining (13)
Business Centre & Event Rooms (4)
Questions & Answers
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gnaglins
4 January 2018|
AnswerShow all 3 answers
Response from theb0ne | Reviewed this property |
you get free access to a 24 hour high quality gym. great. close by. walking distance.
0
Votes
Mandy P
21 July 2016|
AnswerShow all 5 answers
Response from AstridandGlen | Reviewed this property |
Lovely pool with deck chairs and near the bar and restaurant. Water temperature, I guess, would be slightly below tepid in August. Townsville is in the tropics, rarely below mid twenty degrees in daytime.
0
Votes
Mandi H
27 December 2015|
Answer
Response from Mark N | Reviewed this property |
no
0
Votes
Room Tips
"Lake view ground floor"
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"Tired hotel past it’s prime"
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"Lake view room"
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"We were close to the gate so easy access to get to the mall."
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