We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ville Resort-Casino

840 reviews
Save
Traveller (239)
Room & Suite (124)
Dining (25)
Overview
  • Excellent31%
  • Very good41%
  • Average18%
  • Poor6%
  • Terrible4%
Travellers talk about
“aqua restaurant”(33 reviews)
“kobe restaurant”(24 reviews)
“spin cafe”(18 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Offers from The Ville Resort-Casino
Special Offer: Summer Stay Getaway
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (840)Write a Review
Filter reviews
824 results
Traveller rating
259
325
151
52
37
Traveller type
Time of year
LanguageEnglish
More languages
259
325
151
52
37
Show reviews that mention
All reviewsaqua restaurantkobe restaurantspin cafemagnetic islandocean viewdeluxe roomroom servicean upgradeferry terminalgreat roomwould stay againcastle hillpalmer streetjupiterrenovationsmarinaexecutive
FilterEnglish
Updating list...
1 - 5 of 824 reviews
Reviewed 6 days ago via mobile

We love staying at The Ville. The Staff are wonderful, the rooms are very nice as are the restaurants and bars. The whole place has a great atmosphere. The gaming floor is and Miss Song’s restaurant are awesome. Love it, we will be back.

Thank Janet P
Response from TheVilleResortCasino, Manager at The Ville Resort-CasinoResponded 5 days ago

Janet we are so happy to hear of your enjoyable experiences at The Ville. We look forward to having you back again soon.

Hotel's Favourite
Reviewed 22 December 2017 via mobile

Visiting Townsville on our way to Cairns decided to stay at the Ville and ate at the newly opened Quarter deck, excellent way to start our North Queensland holiday. The relaxed open air atmosphere, decor, cocktails and amazing seafood platter make the Quarterdeck a must...More

Thank Allieb255
Response from TheVilleResortCasino, Manager at The Ville Resort-CasinoResponded 14 January 2018

Thanks for your feedback! Very glad you enjoyed your stay and can't wait to have you back again when the pool opens very soon!

Reviewed 6 days ago via mobile

I can see this place overtaking some of the other hot spots in town. All ages present but it looks popular with the young. Was not there during entertainment but they have a stage set up. Beautiful decor, lots of different types of seating inside...More

Thank Margie M
Response from TheVilleResortCasino, Manager at The Ville Resort-CasinoResponded 5 days ago

Margie we are so pleased to hear of your enjoyable experience at the Quarterdeck, we hope to see you again soon!

A TripAdvisor Member
3
Reviewed 1 week ago via mobile

The Quarterdeck is going to be judged on the service, and quality of the food and beverages. The food is of a good standard. We’ve had 2 meals now, and both have been of reasonable quality. The service is appalling. Whoever is training the bar...More

Thank A TripAdvisor Member
Response from TheVilleResortCasino, Manager at The Ville Resort-CasinoResponded 5 days ago

We are sorry to hear about your experience. Your feedback is definitely being taken on board as this is not the customer experience we want patrons leaving our premises with. Ongoing staff training is an area we are focusing on to improve the customer experience....More

Reviewed 1 week ago via mobile

Such a great place to meet up with friends, chill out, grab a few drinks. You can play the tables, keno, poker machines, watch different sports on one of their tvs. Food options are miss songs with asian style dishes, the quarterdeck with great views...More

Thank czjake
Response from TheVilleResortCasino, Manager at The Ville Resort-CasinoResponded 5 days ago

Thank you for your lovely feedback! We are looking forward to the completion of the entire property and bringing Townsville a one stop shop entertainment precinct.

View more reviews
PreviousNext
123456165
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Casino and Gambling
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$83 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Townsville
#7 Luxury Hotel in Townsville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$83 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Townsville
#7 Luxury Hotel in Townsville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (239)
Room & Suite (124)
Dining (25)
Pool & Beach (8)
Questions & Answers
Ask a question
B1RD1E2014
24 July 2017|
AnswerShow all 2 answers
Response from TheVilleResortCasino | Property representative |
Good Afternoon B1RD1E2014, Around 80% of our Resort & Executive rooms have pillow top mattresses. When booking just let us know you would prefer a pillow top mattress and the team will ensure you are allocated one. Hope to... More
0
Votes
ShereeH08
23 February 2017|
AnswerShow all 3 answers
Response from TheVilleResortCasino | Property representative |
Good Afternoon ShereeH08, All of our suites have balconies and all suites have been refurbished. Our most recent refurbishment was April 2016 which was our Resort level. We have a number of images of the various suites on... More
0
Votes
Steven H
10 January 2017|
AnswerShow all 2 answers
Response from TheVilleResortCasino | Property representative |
Good Morning Steven, Breakfast is certainly still available during the refurbishment. One of our demolition deals we currently have available is if you book direct with the hotel you can add breakfast for just... More
1
Vote
PreviousNext
123
Room Tips
"This review relates to the restaurant only"
Read review
"Once renovations are done get a room overlooking the pool and Magnetic Island."
Read review
"go ocean side"
Read review
"Sea views win."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing