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Allure Hotel & Apartments

Traveller (64)
Room & Suite (40)
Pool & Beach (2)

About

Location
Cleanliness
Service
Value
Allure Hotel & Apartments is the latest addition to Townsville's accommodation market. We are a privately owned and operated hotel offering stylish sophistication, innovative design and grand hotel services on an intimate & personal scale. Allure Hotel & Apartments is situated just off Palmer St, Townsville's emerging dining precinct. Our Apartments & Studio Rooms offer some of the best outlooks in Townsville, with all Apartments enjoying panoramic views of Magnetic Island and The Townsville Marina. Located only a short drive from Townsville Airport, and just steps from fine dining, bars, & shopping - Allure Hotel & Apartments is the obvious choice for business or pleasure in the Far North Queensland region. Allure Hotel & Apartments welcoming ambience attracts guests who appreciate personal recognition and individual attention.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Room service
Fitness Centre with Gym / Workout Room
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS
321Reviews
78Photos
1Q+A
60Room tips
Traveller rating
  • 132
  • 104
  • 46
  • 24
  • 15
Time of year
Traveller type
Language
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  • English
Popular mentions
We arrived to a dimly lit entrance on Friday night. Got out of the car to be treated to some very colourful language from the balconies above, sounded like a mob of drunk teenagers. Went to reception and were given vague directions to lift and car park. Found our room and it was
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No real issues. Had everything we needed. Close to all amenities. The information in the appartment about room service was incorrect. Mostly fine. It was lovely of them to allow us 2 car parks. And there is no cost for the parking.
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Response from Allure_Management, Front Office Manager at Allure Hotel & Apartments
Responded 2 weeks ago
We sincerely appreciate your feedback and review. We are very glad that you had an enjoyable experience at Allure. We look forward to seeing you next time you visit Townsville! Kind Regards
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I had a booking at this property for 2nd February 2019 which i had to cancel. . I was to host a function at a nearby property on the evening of the 2nd February which was cancelled on the morning of the function because of floods and therefore I had to cancel my accommodation
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Response from Allure_Management, Front Office Manager at Allure Hotel & Apartments
Responded 11 Feb 2019
Sharon, As aforementioned in previous correspondence that you could not cancel your booking within 24hr of your arrival. You told us that it was your decision to proceed with your function whilst the extreme weather event was taking place and it was the management of the function room that decided to cancel. We believe that it was your decision to take that risk to not cancel your booking in the hope that your function would still proceed. We had a large volume of guests cancelling their booking well in advance of the 24hr period as they did not want to take the risk as it was already flooding in Townsville 5 days prior to your cancellation. We do empathise with everyone affected by the flood and that is why we are offering a credit towards your booking.
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I had asked for a 2 bedroom apartment with a view when booking, and that was given to us but it was on the 6th floor and the elevator was broken. Checked in on a Thursday and had to walk up 12 flights of stairs. To be fair they did offer something on a lower floor but with no
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Made booking ocer the phone. It was very easy and customer representative was very very helpful. Customer service representative at front desk were efficient. Rooms were set out well, functional and maintained to a high standard.
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Review collected in partnership with this hotel
Response from Allure_Management, Manager at Allure Hotel & Apartments
Responded 2 weeks ago
We sincerely appreciate your feedback and review. We are very glad that you had an enjoyable experience at Allure. We look forward to seeing you next time you visit Townsville! Kind Regards
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All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Photo provided by managementAllure Hotel & Apartments
studio room
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"Better lighting in the bathroom would be helpful and perhaps a little more storage in there as well."
"Good size rooms with space between bedrooms "
"Great apartment. Hot weather in July. "
"Stay in the rooms on the Palmer Street side."
"Bed for us was a bit hard"
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PRICE RANGE
US$78 - US$171 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandTownsville
NUMBER OF ROOMS
84
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