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One&Only Hayman Island

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One&Only Hayman Island
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822 Reviews from our TripAdvisor Community

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Showing 748: English reviews
Melbourne, Australia
Reviewed yesterday NEW

I've traveled to other One&Only resorts around the world, as well as islands such as Vomo and the Maldives... this is without a doubt - THE BEST! I have no where to start and end this review - but simply to say, it's perfection. The food, accommodation, facilities, butlers, staff, spa, gym, etc, etc,etc, etc! When it comes to customer...

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Thank DS-World-Wide
London, United Kingdom
Reviewed 2 days ago NEW

The place is tatty and tired, the service is poor and at times just rude. We booked for 4 nights and were really lucky with the weather. On arrival, the staff wave lamely at the approaching boat with about as much enthusiasm and integrity as I would have if I saw Donald Trump coming up my path. We had been...

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1Thank Mr. Richard M
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear Richard, Thank you for your comprehensive review, your feedback is sincerely appreciated. I am disappointed to hear that your second stay with us didn’t meet your expectations and take you experienced various shortfalls related to service and housekeeping inconsistency throughout your stay. I would value the opportunity to discuss your concerns directly, if you would kindly email me at...

Sydney, Australia
Reviewed 5 days ago NEW

This property has been given a make over under the new management but it it not up to the quality of Qualia on Hamilton Island. There is a breathtaking transfer of $800 a couple and the isolation of Hayman compared to Hamilton Island. The staff are friendly but inexperienced and unfamiliar with the resort. We found the recreation area by...

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2Thank Robyn381
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear Robyn, Thank you very much for taking some time to review your stay at One&Only Hayman Island. I am pleased to hear that you had the opportunity to sample some delicious seafood, Justin will be simply delighted to hear you kind feedback! I have taken note of your observations regarding service inconsistencies and lack of resort knowledge. Please accept...

Reviewed 6 days ago NEW

Amazing facilities, top service, high speed wifi so was able to keep connected without frustration, whilst still able to enjoy the amazing views and privacy of a single resort island. Activities were easy to organise and staff were helpful in suggesting a varied and comprehensive itinerary for our stay

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Helpful?
Thank James F
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear James, Thank you for your complimentary review. I am delighted to hear that you had such a wonderful stay at One&Only Hayman Island. From enjoying the resort facilities and the stunning natural beauty of the island, to the variety of activities available for our guests, it certainly sounds like you had a memorable experience. I am looking very much...

La Conversion
Reviewed 6 days ago NEW

A dream island resort in the middle of the coral reef barrier. Very beautiful place and rooms. Perfect spot to relax and rejunevate. Seaplane excursion unfortunately not available,because theyvtell you you have to be 4 but dont do anything to try to find another couple interested.

Review collected in partnership with this hotel
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Thank claudeh23
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear Claude, Thank you for your time reviewing your recent stay at One&Only Hayman Island. I am pleased to hear that you had a wonderful stay and enjoyed the breathtaking location which is, as you described perfectly, a dream island resort and that you took some time to relax and rejuvenate. I do hope to welcome you back to One&Only...

Winston Salem, NC
Reviewed 1 week ago

My wife and I have wanted to visit Hayman Island for years. This is a fantastic location to jump off to the Great Barrier Reef and snorkel or dive. Over the past couple years this resort was updated from it's original 1980's vibe. Overall the renovation helped but many of the common areas are still dingy. Our room was an...

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3Thank alecmacec
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Thank you for taking some time to review your recent stay at One&Only Hayman Island. I am delighted to hear you enjoyed the stunning natural beauty of the island, your Premium Ocean View Room and the resort’s proximity to the Outer Reef. However, it is disappointing to hear some of your concerns regarding food quality in the restaurants and you...

London, United Kingdom
Reviewed 1 week ago via mobile

Having read the previous reviews I was a bit worried. This was the part of our honeymoon where we were downing tools to relax and there were some very varying comments! This is an amazingly beautiful island there is no doubt about it. Arrived at Hamilton Island airport and greeted royally by the O&O team and whisked straight onto a...

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2Thank IncognitoJones
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Thank you very much for your comprehensive review of your recent stay at One&Only Hayman Island. Firstly, congratulations on your wedding! I am delighted to hear that you chose One&Only Hayman Island to relax during your honeymoon. Whilst you enjoyed the luxurious yacht transfers, the several aquatic activities available in the Island and had the opportunity to sample some delicious...

Sydney, Australia
Reviewed 1 week ago

Having spend 4 nights in the beach villas at $3,500 a night plus food last October, followed by 4 nights at Qualia on Hamilton Island, the difference in service quality and experience couldn't be further apart, Qualia is vastly superior in every aspect. This was further confirmed last week when along with my wife and another couple we were on...

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3Thank dentonburkeandrew
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear Andrew, Thank you for your comprehensive feedback. I would greatly value the opportunity to speak with you personally about your observations and ask if you could kindly email me at scott.williams@oneandonlyhaymanisland.com. Look forward to speaking with you soon. Warm regards, Scott Williams

Scarborough, United Kingdom
Reviewed 1 week ago

Hayman Isand is undeniably a truly naturally beautiful island and it's obvious that One and Only are aiming at the 'high end exclusive' market. There is a lot to appreciate here but so much that was unfortunately below par. We are a family who are willing to pay almost any amount if we are happy and satisfied however we have...

Review collected in partnership with this hotel
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9Thank Bushby;Ms.suzan... B
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear Suzan, Thank you for your time reviewing One&Only Hayman Island. I am pleased to hear that you enjoyed the stunning natural beauty of the Island, however it is disappointing to hear, that overall, your stay did not meet your expectations, specifically regarding food quality and service levels. Please rest assured I am personally reviewing this feedback with our management...

Sydney, Australia
Reviewed 1 week ago

This is our second stay at Hayman. We were there 5 years ago for our honeymoon, prior to the resort becoming 'One&Only'. The previous time we were here we had an amazing time, the food was amazing, the service impeccable, the views breathtaking. Well that was then...now it's no where near the quality that you pay for. We returned for...

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7Thank Pru H
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear Pru, Thank you for providing such comprehensive feedback regarding your recent stay at One&Only Hayman Island. I am saddened to hear that your second stay did not meet your expectations and that you didn’t feel welcomed or acknowledged on the celebration of such a momentous occasion such as your wedding anniversary and your husband’s birthday. Please accept my sincere...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
One&Only Hayman Island, in the heart of the Great Barrier Reef presents astonishing natural beauty, restorative peace, indulgence and adventure. Australia's iconic private island resort is located off the coast of Queensland, nestled at the northernmost point of the Whitsunday archipelago, beyond verdant cliffs reaching into endless sky. Within this private island resort, stylish elegance reflects the harmony of nature with beautifully appointed accommodation set against the backdrop of the Coral Sea. Discover endless opportunities to delight the senses in a place where the beauty of nature inspires each day. ... more   less 

Additional Information about One&Only Hayman Island

Address: | Hayman Island Great Barrier Reef, 4801, Australia (Formerly Hayman Great Barrier Reef)
Region: Australia > Queensland > Whitsunday Islands > Hayman Island
Price Range: £404 - £1,157 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Hayman Island 5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Hayman Great Barrier Reef Hotel Hayman Island
Hayman Island Hotel
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Questions & Answers

Here's what travellers have asked, with answers from One&Only Hayman Island staff and other travellers.
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Questions? Get answers from One&Only Hayman Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool access suites - they are the best!”
 of 5 bubbles DS-World-Wide, 23 Jan 2017 | Read review
“Don't waste your money.”
 of 5 bubbles mrrichardm, 22 Jan 2017 | Read review
“Aim for a sea view”
  • Our room - very comfortable with a large balcony
 of 5 bubbles Robyn381, 19 Jan 2017 | Read review
“Choose a high floor level if with young children, as ground floor balcony has direct pool access.”
 of 5 bubbles A9240WUjamesf, 18 Jan 2017 | Read review
“Ask about the bed quality, many people we spoke to said the mattress was terrible and old.”
 of 5 bubbles dentonburkeandrew, 15 Jan 2017 | Read review
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