Quest Newquay
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Quest Newquay

26 Caravel Lane, Melbourne, Victoria 3008 Australia
Fully equipped kitchenette
Traveller (65)
Room & Suite (77)
Conference Room UShape
Dining (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

£85
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#11 of 174 hotels in Melbourne
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
** Top 12 Traveller Ranked Melbourne Hotel ** Quest NewQuay brings a stunning accommodation experience to the leisure traveller coming into Melbourne’s Docklands area. Located in the prime position of NewQuay Docklands, with easy, fast and free access to Melbourne CBD via our iconic trams. Harbourside splendour and comfort at its best.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Babysitting
Children's television networks
Taxi service
Business Centre with Internet Access
Car park
Wifi
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Vending machine
Highchairs available
Pushchairs
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
First aid kit
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Mid-range
City View
Languages Spoken
English, Chinese, Greek, Hindi and 1 more

Location

26 Caravel Lane, Melbourne, Victoria 3008 Australia
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 88 out of 100
88
Melbourne Airport
11.4 mi
See all flights
Essendon Airport
683Reviews2Q+A17Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 520
  • 93
  • 36
  • 12
  • 22
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
CS10 wrote a review Feb 2020
2 contributions
5.0 of 5 bubbles
Such a beautiful place to stay and the bed was super comfy. Easy walking to food, shopping and CBD and all staff were friendly and ready to help. Our room was also very quiet - couldn't hear any outside noise. Would highly recommend
Read more
Review collected in partnership with this hotel
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest_NewQuay, Front Office Team Leader at Quest Newquay
Responded 3 Mar 2020
Dear Poddles10, Thank you for your five star review of Quest NewQuay. We are delighted to receive such positive feedback from you. We are so glad that you enjoyed our location in Docklands and the comfort of our rooms. We pride ourselves on the excellent service of our staff, so we are thrilled to receive your positive comments. We look forward to seeing you again the next time you choose to stay with us. Kind regards, Quest NewQuay Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bronwynpooley wrote a review Jan 2020
Melbourne, Australia1 contribution
5.0 of 5 bubbles
Excellent property. We stayed in the 2 bedroom apartment and it was very spacious, had a lounge, kitchen and dining area. Main bathroom had a washing machine and dryer which the bedroom closer to this could use and the other bedroom which would be considered the master, had an ensuite. Loved our stay and would definitely go back to this property again.
Read more
Review collected in partnership with this hotel
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest_NewQuay, Front Office Team Leader at Quest Newquay
Responded 15 Jan 2020
Dear BrownyPooley, Thank you very much for the 5 Star review of Quest New Quay. We are delighted to receive this positive feedback . We are happy that you have chosen us as your home away from home. We looking forward to welcoming you again. Kind Regards, Quest New Quay Team.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aussie6us wrote a review Feb 2020
Melbourne, Australia11 contributions4 helpful votes
5.0 of 5 bubbles
Getting to the Hotel location was easy and free on the tram network and from the moment we stepped inside the Hotel we felt welcomed and very comfortable. The hotel reception staff were very friendly and helpful. Our room exceeded expectations and the features in the room were fantastic and of a high standard and the size of the rooms were impressive, very comfortable for a long stay if needed. We were so close to shopping, transportation, sports arenas, movies and food so many food places around us even a supermarket and bottle shop. This was a perfect place to stay, we completely enjoyed our time there and we would put it at the top next time we are looking for accommodation in that area.
Read more
Review collected in partnership with this hotel
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest_NewQuay, Front Office Team Leader at Quest Newquay
Responded 3 Mar 2020
Dear Aussie6us, Thank you for your 5 star review of Quest NewQuay. We are delighted to receive such sensational feedback from you. We are so glad to hear that you found our location convenient and that the apartment exceeded your expectations. We pride ourselves on delivering excellent customer service, so we are very pleased to hear about how welcoming and accommodating you found our staff. We look forward to seeing you again the next time you choose to stay with us. Kind regards, Quest NewQuay Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angie Grace wrote a review Jun 2020
2 contributions
5.0 of 5 bubbles
After having spent around 2 months at this hotel for work purposes, I can say that this is a top notch place to spend time. The guest services were good, the staff very friendly and helpful, and the rooms were well accommodated. The two bedroom and one bedroom apartments had all the necessary items to be able to cook, as well as having laundry facilities. There is also laundry available in the lobby area if you have the studio space. The rooms are clean and the beds comfortable, added to that is a nice balcony. There are cafes and restaurants nearby, and a small grocery, as well as a larger one within a 4 min walk. Metro transpo is right there as well allowing ease to get around the city. All in all, I would stay here again.
Read more
Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart David, Owner at Quest Newquay
Responded 15 Aug 2020
Dear Angie G, Thank you very much for the 5 star review of Quest New Quay. What a sensational feedback! We love hearing that our long stay guests are truly satisfied with our property, staff and service . We cant wait to welcome you in the future! Kind Regards and please stay safe. Quest New Quay Team.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Glenn R wrote a review Jan 2020
Canberra, Australia17 contributions6 helpful votes
5.0 of 5 bubbles
Stayed at the Quest NewQuay, Docklands while on a 4 day working trip to Melbourne. Apartment was spacious with fully self contained amenities in excellent condition. Rooms were quiet, great air con and door opening onto small balcony for fresh air. Whole complex was very tidy and clean, staff were great and friendly, location is outstanding with major shopping centres at your doorstep and Melbournes Dockside a 100 metre walk away. Would be a great place to stay if going to a sporting event or concert at Marvel Stadium which is about 400-500 metres away. Highly recommend this accommodation.
Read more
Review collected in partnership with this hotel
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest_NewQuay, Front Office Team Leader at Quest Newquay
Responded 15 Jan 2020
Dear Glenn R, Thank you for the 5 Star review. We are thrilled to receive such sensational feedback from you. We look forward to having you stay again. Kind Regards, Quest New Quay Team.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
S9700OVericc wrote a review Jan 2020
Pittsburgh, Pennsylvania3 contributions
4.0 of 5 bubbles
very good serviced apartment, suitable for family.

Housekeeping department seems to lack of proper training:

On first day, forgot to put bath towels in rooms.
Second day, forgot to replace toilet papers and didn't provide bath gel, but provided 2 body lotions instead.
Read more
Date of stay: December 2019
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest_NewQuay, Front Office Team Leader at Quest Newquay
Responded 11 Jan 2020
Dear S9700OVericc, Thank you for taking the time to review your stay . We appreciate your feedback . We are sorry to hear that your experience with the housekeeping negatively affected your stay. Quality service is of high priority thus we value a feedback like yours. We have advised our housekeeping of your feedback and will review our cleaning procedures and to make sure this does not occur again. We look forward to your next stay. Kind Regards, Quest New Quay Team.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brent D wrote a review Sept 2022
Perth, Australia2 contributions
5.0 of 5 bubbles
I have just returned from another stay at Quest New Quay. I travel to Melbourne quite often and never stay anywhere else.
The staff are amazing and will help out in whatever your needs.
Rooms are spotless and the location is less than 50 metres to a free city tram.
Fantastic for families with a shopping centre across the road that you can use to stock up on food.
Stacey the GM there is incredible and the front of house staff make you feel very welcome. Especially McKenzie who was very helpful in our last trip.
Read more
Date of stay: September 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stacy A, Owner at Quest Newquay
Responded 9 Oct 2022
Hello Brent, as a frequent traveller to Quest NewQuay, I would like to say THANK YOU for your support over so many stays. I am glad that we are your go-to when it comes to Melbourne accommodation. Guests often ask us how easy and accessible our public transport is. You have outlined in your review that the stop is just across the road from us with free and fast access into the CBD. I will also pass on your favourable comments to Mackenzie. She is a star! See you back very soon! Stacy, Franchisee
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pranavshandilya wrote a review May 2021
Noida5 contributions9 helpful votes
3.0 of 5 bubbles
Rooms are relatively small in comparison to other one bedroom apartments in the area. The rooms are serviced weekly so if effectively no service in case you are staying less than a week. Also, availability of parking can be be an issue. Good thing is there is a public car park where you can park overnight for a fees of 28 bucks.
Read more
Review collected in partnership with this hotel
Date of stay: April 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maggie K, Guest Services / Front Office at Quest Newquay
Responded 26 Sept 2021
Dear pranavshandilya, Thank you for taking the time to write a review. I'm sorry to hear we didn't meet your expectations, on this occasion. Due to the pandemic, we are not doing daily services in order to minimise the contact between our guests and our staff. Our guests' and staff's safety is our main priority, so we thank you for your understanding. Our reception is open 24hours, should you ever need anything throughout your stay. As you mentioned, we have very limited availability in our on-site car park, and unfortunately, is very rare to have a space available. But as you said, the Care Carpark is so close to us, you wouldn't even notice! Thanks again for providing your detailed review. We look forward to seeing you again soon! Warmest, Maggie K Front Office Manager Quest NewQuay
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
a0s777 wrote a review Jan 2020
Devonport, Australia1 contribution
4.0 of 5 bubbles
Room was very clean and modern. Staff not very friendly and helpful. We booked for 3 people and on the request for bedding for sofa bed for our son they asked us to pay extra money. No swimming pool or car park. On the question re car park receptionist asked us to check ourselves, which I believe they should provide information as such for their guests. Probably very good for business stay.
Read more
Review collected in partnership with this hotel
Date of stay: December 2019
2.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest_NewQuay, Front Office Team Leader at Quest Newquay
Responded 1 Feb 2020
Dear a0s777, Thank you for taking the time to write a review of your stay. We are glad that our rooms met your expectations. However we are sorry to hear about your experience during the stay. Safe Travels , Quest New Quay Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Escape613714 wrote a review Nov 2020
1 contribution
5.0 of 5 bubbles
I was thoroughly impressed with the friendliness and proactivity of the staff. They answered every question and were always happy to assist. Very happy with the location as it is walking distance to Woolies, cafes and restaurants. The apartment was clean and had everything we needed over our three month stay. Staff adhered to COVID restrictions and were diligently cleaning and disinfecting to ensure safety of the occupants. Very happy with everything!
Read more
Review collected in partnership with this hotel
Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest NewQuay, Owner at Quest Newquay
Responded 19 Nov 2020
Dear Escape613714, Thank you for your five star review of Quest NewQuay. We are delighted to hear that you had such an enjoyable stay with us. We love our prime location here in Docklands, so we are glad that you enjoyed exploring the area during your stay. We loved reading your positive feedback about our staff. We are glad they made your stay safe and enjoyable! We would love to see you again at our property in the future. Kind regards, The Quest NewQuay Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Harlegirl asked a question Feb 2020
Airlie Beach, Australia154 contributions42 helpful votes
Is there parking? (2 large motorcycles).
Answer from Dorothee C
Perth Hills, Australia79 contributions7 helpful votes
Not sure.Sorry.
Nxb023 wrote a tip Jan 2024
Kingsgrove4 contributions
1.0 of 5 bubbles
"Go elsewhere "
Read full review
Espenlim wrote a tip Dec 2023
Singapore, Singapore72 contributions11 helpful votes
5.0 of 5 bubbles
"Do stay here if you are in Melbourne cbd. Very convenient by tram or car. Carpark and tram station at your doorstep."
Read full review
Dr David LO wrote a tip Nov 2023
Saint-Arnoult-en-Yvelines, France71 contributions17 helpful votes
5.0 of 5 bubbles
"Try and reserve room 1504A"
Read full review
Jared wrote a tip Apr 2023
Perth, Australia1 contribution
5.0 of 5 bubbles
"The tram pathing can be tricky to get used to, so i would advise on your first day, familiarising yourself with where each one goes."
Read full review
fromFehmarn wrote a tip Feb 2023
Frankfurt, Germany342 contributions85 helpful votes
5.0 of 5 bubbles
"Free tram around the corner, many great restaurants, too. We liked the deck at “Cargo”"
Read full review
Not the right property for you?
There are more places to choose from in the Melbourne area.
PRICE RANGE
£61 - £96 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaVictoriaMelbourneDocklands
NUMBER OF ROOMS
221
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

QUEST NEWQUAY - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Quest NewQuay, Docklands
Which popular attractions are close to Quest NewQuay, Docklands?
Nearby attractions include ArtVo (0.2 miles), Dialogue in the Dark (0.2 miles), and Melbourne City Marina (0.1 miles).
What are some of the property amenities at Quest NewQuay, Docklands?
Some of the more popular amenities offered include free wifi, a fitness centre, and room service.
Which room amenities are available at Quest NewQuay, Docklands?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Quest NewQuay, Docklands?
Guests can enjoy breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Quest NewQuay, Docklands?
Yes, a parking garage, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Quest NewQuay, Docklands?
Conveniently located restaurants include Cargo Restaurant, Berth, and Renzo's Bar Cafe Italiano.
Are there opportunities to exercise at Quest NewQuay, Docklands?
Yes, guests have access to a fitness centre during their stay.
Is Quest NewQuay, Docklands located near the city centre?
Yes, it is 1.0 miles away from the centre of Melbourne.
Are any cleaning services offered at Quest NewQuay, Docklands?
Yes, dry cleaning and laundry service are offered to guests.
Does Quest NewQuay, Docklands offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Quest NewQuay, Docklands?
The staff speaks multiple languages, including English, Chinese, Hindi, Japanese, and Greek.
All Melbourne HotelsMelbourne Hotel DealsLast Minute Hotels in MelbourneHotels near Quest NewQuay, Docklands
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire