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Melbourne Marriott Hotel

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#10 of 157 Hotels in Melbourne
Certificate of Excellence
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Melbourne Marriott Hotel
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1,335 Reviews from our TripAdvisor Community

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Showing 1,293: English reviews
Sydney, Australia
Reviewed yesterday NEW

I recently stayed at this hotel. I am a gold elite member hence I was lucky to get lounge access however I realized that all of the guests are treated in an exceptional manner. I was greeted upon arrival by JC. He took my bags and walked me to the check in desk where he offered me a glass of...

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Helpful?
Thank sam g
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear Sam g, I very much appreciate the time you have taken to review our hotel and was so pleased you enjoyed your recent visit. I'm glad our team was welcoming and did their best to make you feel "at home" here with us. Your kind comments will be passed on and particularly highlighted to JC, Melita, Fon, Patrick and...

Chicago, Illinois
Reviewed 2 days ago NEW

We were fortunate to obtain Platinum Elite status with Marriott which means we were granted access to the lounge on the 9th floor along with other amenities. Our experience was terrific. The staff was more than helpful to assist us with anything we needed. On top of that, I would say that the staff went above and beyond. During our...

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Helpful?
Thank DocThurm
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear DocThurm, Thank you so much for taking the time to review the Melbourne Marriott. It was truly a pleasure to hear that you were so well taken care of during your stay, and your appreciation will be passed on to our team, especially Min and Suzanna in our Executive Lounge and Hector and JC at Concierge. It is especially...

Australia
Reviewed 3 days ago NEWvia mobile

The Melbourne Marriott is a comfortable, well-positioned hotel, particularly with respect to the museum, Royal exhibition building, theatres and asian restaurants. What this establishment lacks in modern appearance is easily compensated by first class staff attitude. Hector at concierge and Patrick at reception both displayed fine examples of model customer service, something that seems lacking in many five star hotels...

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Helpful?
Thank PettAustralia
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear PettAustralia, Many thanks for your TripAdvisor review following your recent stay. Your appreciation will be passed on to both Daisy and Hector. Our people do try very hard and it is a terrific boost for morale when their efforts are individually acknowledged by our guests. With best wishes, George Varughese General Manager

Melbourne
Reviewed 4 days ago NEWvia mobile

The staff are great and the food is wonderful but the service is not good. We constantly had to ask for service and while it was also done with a smile they should have been more attentive. Staff are really great and it is not a criticism on the staff. It is a lack of staff to cater for all...

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Helpful?
Thank bfprice
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear bfprice, I was most upset to hear of the poor service you received in our restaurant "Essence-on-Exhibition". Please be assured this is not our normal standard and it would appear that the restaurant must have been unexpectedly busy at the time you were here and was obviously not coping well. Staffing levels continue to be reviewed and I am...

Reviewed 4 days ago NEW

Staff was incredible, they went above and beyond with every request. Food and executive lounge was great, would highly recommend to anyone. Location was easy to get around and see the sights! Can't wait to go back!

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Helpful?
Thank Heather W
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear Heather W, Greetings from the Melbourne Marriott. It was great to read your review and I'm so pleased the hotel met your expectations. Look forward to welcoming you back again. Warmest wishes, George Varughese General Manager

Reviewed 4 days ago NEWvia mobile

For those seeing a show at Her Majesty's Theatre the Marriott is the perfect place to lob for the night. This recent experience for us was a success, even after a slight hiccup at the beginning. First things first, check in went well, complimentary sparkling wine made that no chore. The staff, in particular the concierge, were attentive and switched...

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Helpful?
Thank David B
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear David B, The Melbourne Marriott is ideally located if you are attending the theatre ..... and I was delighted that you enjoyed your stay. "Kinky Boots" is just a stone's throw away and has been very popular. Your appreciation will be passed on to our team, particularly the breakfast crew. Glad you liked the strawberry smoothies! Hope to have...

AUSTIN
Reviewed 5 days ago NEW

This is an excellent hotel with a great location. Close to many attractions, restaurants and public free transportation. The staff were very professional, helpful and knowledgeable about the city. The concierge, Daisy was very helpful and friendly. My room had access to the Executive Lounge and the staff person, Min, was excellent. The room was large, very clean and comfortable.

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Helpful?
Thank ERIC B
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear ERIC B, Great to receive your posting and your feedback will be shared with both Daisy and Min to continue to inspire them to deliver excellent customer service. I'm so pleased you enjoyed your stay and look forward to the opportunity to welcome you back again. Best regards, George Varughese General Manager

Sydney, Australia
Reviewed 5 days ago NEW

We've stayed many times here, and have found it to be one of the best hotels in Melbourne: our recent stay was no exception. The room was spacious, clean and comfortable, and our stay was made more enjoyable by the friendly staff who went out of their way for us: special thanks to Devin and Hector from the Concierge and...

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1Thank trekseeker
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear trekseeker, Greetings from the Melbourne Marriott ..... and thank you for sharing your recent experience here with us via TripAdvisor (and Marriott Customer Care). Your feedback will be shared with the team - especially Devin, Hector and Min - to continue to inspire them to deliver exceptional customer service. We greatly appreciate you taking the time to respond and...

Manila, Philippines
Reviewed 6 days ago NEW

Having stayed at Marriott properties all around the world, the Melbourne property is pretty top notch. Great location too, it's right smack in the strip which I was told is their equivalent of Broadway. Rooms are spic and span, mildly aged IMO but still exudes luxury. Breakfast spread was top notch and is representative of the Marriott brand. Kudos to...

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Helpful?
Thank LuisArcangel
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear LuisArcangel, Great to read your review! The Melbourne Marriott is very located in the heart of he CBD - as you mentioned, close to theatres and numerous restaurants and shopping. Hope the luggage is 'hanging in there'! Warmest regards, George Varughese General Manager

Beijing, China
Reviewed 6 days ago NEW

We stayed here for three nights during a recent trip in Melbourne. The hotel is quite dated but convenient to all major places given the fact that Melbourne is not big at all. After that I have been used to the standard service from hotels all over the world, this stay truly impressed me that the staff were all ready...

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Helpful?
Thank richyding
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear richyding, Thanks so much for your review. I was glad to hear that our team looked after you well and "went the extra mile". I hope your travels bring you back this way again. Best regards, George Varughese General Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Essence on Exhibition
Essence on Exhibition
Cuisines: Australian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of the city, the luxury Melbourne Marriott Hotel features exceptional facilities and unparalleled service. Boutique in size yet grand in style, our hotel offers the perfect welcome. Our accommodations are at the center of the city's theater precinct and just minutes from the shopping delights of Bourke and Collins streets. Additionally, our hotel places you within a short distance from the Melbourne Museum, Royal Exhibition Building and the cultural and culinary extravaganza of Chinatown.For business travelers, we offer on-site event managers, exceptional catering and a full-service business center. Discover a leader among luxury hotels at Marriott Melbourne. ... more   less 

Additional Information about Melbourne Marriott Hotel

Address: Corner Exhibition & Lonsdale Streets, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: £123 - £340 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melbourne Marriott Hotel 5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Marriott Melbourne
Melbourne Marriott
Hotel Style:
#9 Luxury Hotel in Melbourne
#10 Family Hotel in Melbourne
#13 Romantic Hotel in Melbourne
#19 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Melbourne Marriott Hotel staff and other travellers.
8 questions
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Los Angeles, California

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Questions? Get answers from Melbourne Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all floors are quiet except level nine. This level is situated near the executive floor hence a lot of visitors during that time.”
 of 5 bubbles samg563, 16 Jan 2017 | Read review
“Rooms are bigger than most in this area, so I guess you're set any other way.”
 of 5 bubbles LuisArcangel, 11 Jan 2017 | Read review
“Higher floor, facing the city.”
 of 5 bubbles nirmalal216, 8 Jan 2017 | Read review
“Nothing to add. Pretty basic”
 of 5 bubbles HappyFamily12345, 29 Dec 2016 | Read review
“Book in any special occasion advising them what that occasion is”
 of 5 bubbles Holiday4ME09, 3 Dec 2016 | Read review
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