We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
06/08/2017 07/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
    Save
    Best prices for your stay
    06/08/2017 07/08/2017
    US$167
    US$138
    SAVE US$29
    US$167
    US$138
    SAVE US$29
    US$167
    US$138
    SAVE US$29
    Traveller (280)
    Room & Suite (117)
    Dining (16)
    Mercure Welcome Melbourne
    4,192 reviews
    #109 of 160 hotels in Melbourne
     
    Novotel Melbourne on Collins
    4,417 reviews
    #63 of 160 hotels in Melbourne
     
    Somerset on Elizabeth, Melbourne
    784 reviews
    #42 of 160 hotels in Melbourne
     
    Mantra City Central
    734 reviews
    #92 of 160 hotels in Melbourne
     
    Overview
    • Excellent26%
    • Very good49%
    • Average19%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “the cocoon” (44 reviews)
    “great location” (353 reviews)
    “soul cafe” (22 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Mercure Welcome Melbourne
    4,192 reviews
    #109 of 160 hotels in Melbourne
     
    Novotel Melbourne on Collins
    4,417 reviews
    #63 of 160 hotels in Melbourne
     
    Somerset on Elizabeth, Melbourne
    784 reviews
    #42 of 160 hotels in Melbourne
     
    Mantra City Central
    734 reviews
    #92 of 160 hotels in Melbourne
     
    {"scriptFlags":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"containerClass":null}
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$138.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Melbourne hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "a42bd1af060f459f8f01e1a1339b08d2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256812,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32445076],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":138,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"a42bd1af060f459f8f01e1a1339b08d2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":167,"lowestMetaPrice":138,"additionalPartner":false,"highestMetaPriceDisplay":167,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":167,"lowestMetaPrice":138,"highestMetaPriceDisplay":167,"hotelName":"The Swanston Hotel, Grand Mercure","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE0MmJkMWFmMDYwZjQ1OWY4ZjAxZTFhMTMzOWIwOGQyIiwiQUlLIjoiZDNhZTU3ODNjOTUyNDk4Yzg4MGY2NDAwMzEyNWI1YjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$138", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79408347":"CheapTicketsEWS","78855922":"OrbitzEWS","109204384":"HotelsCom2IB","65675497":"Hotwire","53924659":"TravelocityEWS","64694483":"AccorIB","32683771":"Expedia","32445076":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"scriptFlags":null,"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"]},"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"]},"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"template":"ibex_room_grid_row_hsx__widget","moduleList":[]},"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (2,500)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 2,430 reviews

    Reviewed yesterday via mobile

    This hotel is central to all city activities, we walked to theatre and back. The rooms are clean, quiet and not small there was a queen bed and a single with plenty of room to move about and store bags without tripping over. To be...More

    Thank Haidee F
    Reviewed 3 days ago

    For a good value hotel in the middle of the city it would be hard to beat this hotel. While it's not the smartest looking, the staff were all very good & welcoming, the room was clean and tidy and very large, not really a...More

    Thank jusrob
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 3 days ago

    Dear jusrob, Thank you so much for taking the time to write a positive review about your recent stay, greatly appreciated. We look forward to welcoming you back on your future stays with us. Sincerely, Alex Mihardja Operational Project Manager

    Reviewed 4 days ago

    This hotel is great. My room on the 9th floor was incredibly spacious for an inner Melbourne city accommodation. Location was fantastic with China Town directly across the road & trams practically outside the door. Buffet breakfast was plentiful & very nice. Staff were all...More

    Thank Georgina G
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 4 days ago

    Dear Georgina G, Thank you for being positive in what we do well and for bringing to our attention what we can improve on. I appreciate you highlighting our team’s professional attitude to customer service and will pass your encouragement on to them. We look...More

    Reviewed 5 days ago

    We booked a family room with 2 doubles and it was great. The room was big, clean and comfortable. The shower was very good and the staff very friendly. We had a great time exploring the city from this location. Would stay again.More

    Thank mrsmal2017
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 4 days ago

    Dear mrsmal2017 Thank you for your time to review your recent stay. I was delighted to read that you and your family had such a great stay and time exploring the city. Appreciate you highlighting the friendliness of our staff. We look forward to welcoming...More

    Reviewed 1 week ago

    It is located in Chinatown. A few shopping malls nearby to shop. Tram station is near to the hotel where you can go to places conveniently and is free. For us, we take to Crown casinos and Queen Victoria Market. Room is spacious and microwave...More

    Thank Kohjudy06
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 1 week ago

    Dear Kohjudy06, Thank you for your recent patronage and your time to provide a review. I was happy to read that you enjoyed Melbourne because of the Hotel's location, and you found the room to be spacious and comfortable. We look forward to your next...More

    Mercure Welcome Melbourne
    4,192 reviews
    #109 of 160 hotels in Melbourne
     
    Novotel Melbourne on Collins
    4,417 reviews
    #63 of 160 hotels in Melbourne
     
    Somerset on Elizabeth, Melbourne
    784 reviews
    #42 of 160 hotels in Melbourne
     
    Mantra City Central
    734 reviews
    #92 of 160 hotels in Melbourne
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$111 - US$219 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Family Hotel in Melbourne
    • #67 Romantic Hotel in Melbourne
    • #69 Business Hotel in Melbourne
    • #77 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, ACCOR, Expedia, Booking.com, Ctrip TA, Hotels.com, Cheap Tickets, TripOnline SA, Travelocity, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
    • The Swanston Hotel Grand Accor
    Add Photo Photos
    Traveller (280)
    Room & Suite (117)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (183)
    Bathroom (34)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s laneways
    tease the imagination long after you’ve put your weary
    feet up to rest. They weave through the heart of the
    city: cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
    Mantra City Central
    734 reviews
    .13 miles away
     
    Mercure Welcome Melbourne
    4,192 reviews
    .02 miles away
     
    Ibis Styles Melbourne, The Victoria Hotel
    2,185 reviews
    .15 miles away
     
    St. Jerome's - The Hotel
    350 reviews
    .15 miles away
     
    Nearby Restaurants
    Rice paper
    216 reviews
    .05 miles away
    8bit
    109 reviews
    .03 miles away
    The Louden Kitchen & Grill
    125 reviews
    .03 miles away
    Cocoon Bar
    88 reviews
    .01 miles away
    Nearby Attractions
    Firetail Birdwatching Tours
    10 reviews
    .06 miles away
    City Circle Tram
    12,963 reviews
    .08 miles away
    Yarra Trams
    472 reviews
    .07 miles away
    Emporium Melbourne
    203 reviews
    .09 miles away
    Ask a question
    Questions & Answers
    Alan G
    23 July 2017|
    Answer Show all 3 answers
    Response from chris w | Reviewed this property |
    No trams run your route, but a cab will take approximately 9 minutes. Have a great time.
    0
    Votes
    Rebecca D
    4 July 2017|
    Answer Show all 7 answers
    Response from Brin H | Reviewed this property |
    yes its a wilson car park ..5 minute walk away just make sure you park in the correct one as it wont be validated by front desk..and i think it was roughly $25 per day if validated
    0
    Votes
    Luis H
    28 March 2017|
    Answer Show all 11 answers
    Response from ritamelbourne2017 | Reviewed this property |
    If you book your hotel stay with a discount booking site the member details will not show at the time of booking. Accor Members can request a FREE WIFI Password when you Check In to any Mercure Hotel. Accor Membership apples... More
    1
    Vote
    Room Tips
    "Worth it to upgrade to a Superior King Room if space matters to you"
    Read review
    "5th floor room on Little Bourke Street side was quiet and comfortable."
    Read review
    "ask for a back room away from Swanston street"
    Read review
    "Don't take room facing Swanston Street"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing