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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$154
          US$146
          US$154
          US$147
          US$154
          US$147
          Traveller (280)
          Room & Suite (117)
          Dining (16)
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          Overview
          • Excellent26%
          • Very good49%
          • Average19%
          • Poor4%
          • Terrible2%
          Travellers talk about
          “the cocoon” (44 reviews)
          “great location” (351 reviews)
          “soul cafe” (21 reviews)
          Free Internet
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
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          Mercure Welcome Melbourne
          4,172 reviews
          #105 of 159 hotels in Melbourne
           
          Novotel Melbourne on Collins
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          #60 of 159 hotels in Melbourne
           
          Somerset on Elizabeth, Melbourne
          772 reviews
          #42 of 159 hotels in Melbourne
           
          Mantra City Central
          691 reviews
          #93 of 159 hotels in Melbourne
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (2,485)
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          There are newer reviews for The Swanston Hotel, Grand Mercure See the most recent reviews

          1,021 - 1,025 of 2,485 reviews

          Reviewed 10 January 2014

          We stayed here on last night of our holiday. Perfect location and I only wish that I could have stayed longer so I could fully explore China Town. The tram stop is basically at the front door. We had dinner in the restaurant and I...More

          Thank LiveCairns
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 12 January 2014

          Dear LiveCairns, It's always pleasing to read a review from a Top Contributor. Our close proximity to Chinatown, transport and tourist attractions is very beneficial. There's always next time for you to explore Chinatown. I have passed on your feedback regarding the bar attendant to...More

          Reviewed 10 January 2014

          We have stayed at this hotel before and love its proximity to all the great shopping and attractions that Melbourne has to offer. We arrived early about 10.00am and were able to check in straight away which was a bonus. The staff were very friendly...More

          Review collected in partnership with Accorhotels.com
          2  Thank Kylie M
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 12 January 2014

          Dear Kylie M, Thank you for your great review. It's great to hear that you enjoyed your stay with us. And most pleased that our team member was able to provide you with an early arrival. You are right in saying there are plenty of...More

          Reviewed 8 January 2014

          This Hotel is not only very clean and have good staff, it is central to everywhere. Trams stop at front Trains are just down the end of the street. Lots to do right out side the Hotel, China Town is on the door step. Major...More

          1  Thank KathAustralia62
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 12 January 2014

          Dear KathAustralia62, Thank you for your review & I am delighted to hear that you enjoyed our convenience location & friendly staff. In terms of early arrival, being a very busy establishment, right in the middle of the city - we endeavour to assist early...More

          Reviewed 7 January 2014

          More

          Review collected in partnership with Accorhotels.com
          1  Thank Jane B
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 8 January 2014

          More

          Reviewed 7 January 2014

          More

          Review collected in partnership with Accorhotels.com
          Thank P C
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 8 January 2014

          More

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          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$105 - US$206 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #50 Family Hotel in Melbourne
          • #67 Romantic Hotel in Melbourne
          • #69 Business Hotel in Melbourne
          • #75 Luxury Hotel in Melbourne
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 200
          • Reservation Options
          • TripAdvisor is proud to partner with ACCOR, Hotels.com, Hotwire, Booking.com, Cheap Tickets, Ctrip TA, Travelocity, Expedia, Cancelon, TripOnline SA, Evoline ltd, Hotel.de and HotelQuickly so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Victoria >
          • Melbourne >
          • Central Business District
          • Also Known As
          • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
          • The Swanston Hotel Grand Accor
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          Traveller (280)
          Room & Suite (117)
          Dining (16)
          Pool & Beach (4)
          Hotel & Grounds (183)
          Bathroom (34)
          Nearby
          Central Business District
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          city: cafes, bars, restaurants and boutiques,
          throbbing with conversation and espresso coffee. You
          never quite know what you’ll find around the next
          corner: cobblestone alleys, old beer barrel hoists and
          even vats of simmering organic soup. There is the air
          ...More
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          .02 miles away
           
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          Questions & AnswersAsk a question
          Luis H
          i am a member of accor in indonesia. is the wifi free for me?
          28 March 2017|
          Answer Show all 11 answers
          Response from ritamelbourne2017 | Reviewed this property |
          If you book your hotel stay with a discount booking site the member details will not show at the time of booking. Accor Members can request a FREE WIFI Password when you Check In to any Mercure Hotel. Accor Membership apples... More
          1
          Vote
          GetawayJunkie
          I read that the hotel will be undergoing renovation. Is this indeed the case, and when is this happening? I am looking to stay here in May. Thank you.
          15 February 2017|
          Answer Show all 4 answers
          Response from Jo S | Reviewed this property |
          Hi, The renovations are done and the rooms look great there are new beds and mattresses I love this motel it is the only place I will stay. I hope this helps Jo
          1
          Vote
          GDV0630
          Is there a laundry/laundromat guests can pay to wash and dry clothes in the hotel?
          17 January 2017|
          Answer Show all 4 answers
          Response from Sendytel | Reviewed this property |
          The Swanson Hotel is linked to Welcome hotel (same front desk lobby) guest allow to use the laundry facility at Welcome hotel on level 8 operating hour end 10pm
          0
          Votes
          Room Tips
          "5th floor room on Little Bourke Street side was quiet and comfortable."
          Read review
          "ask for a back room away from Swanston street"
          Read review
          "Don't take room facing Swanston Street"
          Read review
          "Swanston street rooms have good view but also beware that the street is packed with people into the late..."
          Read review
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