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Sofitel Melbourne on Collins

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#16 of 156 Hotels in Melbourne
Certificate of Excellence
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Sofitel Melbourne on Collins
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5,005 Reviews from our TripAdvisor Community

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Melbourne, Australia
Reviewed 2 days ago NEW

Very warm welcome as the staff opened the car door. Great atmosphere as soon as we entered the hotel complex. Very effecient and accomodating checking in service. Room was fabulous.Had the best sleep in the king bed. Bathroom lighting great for makeup!!!!!!!! Love the Sofitel

Review collected in partnership with Accorhotels.com
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Helpful?
Thank janetk517
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. I am delighted that you enjoyed your guestroom and that you appreciated the service of our friendly and welcoming staff. I hope to have the pleasure of welcoming you back in the future.

Wellington, New Zealand
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

During the grand slam tennis tournament most central Melbourne hotels have a high occupancy rate. This though was not a problem at the Sofitel. There were no delays in the restaurant or for the lifts, the common spaces never felt crowded. We were fortunate and had a corner room, but with all rooms being on level 35 and above they...

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Helpful?
Thank FreddyII
About Hotel's Favourite Review
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for this very positive feedback. I am delighted that you managed to relax and enjoyed your stay. We will also focus a little more on our dress standards in the Club however this can be sometimes a very delicate one to discuss with guests. We do agree that guests should dress appropriately when frequenting Club Sofitel...

Australind, Australia
Reviewed 3 days ago NEW

Located at the top end of Collins St, the well know Sofitel, part of the Accor club was a great choice for a short stay in Melbourne. The valet parking staff were extremely attentive upon arrival and efficient when our car was require on departure. Reception staff were polite and friendly, and too very efficient with check-in / check-out. We...

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Helpful?
Thank RCurie
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for sharing your experience following your recent visit to Sofitel Melbourne on Collins. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future.

Auckland, New Zealand
Reviewed 4 days ago NEW

The location is amazing right in the city center close to all the high end designer shopping you could imagine. Melbourne is a really easy walkable city with trams to hop on and off. Highlights The Sofitels amazing views from the 48 floor Join the ACCORD hotels club for free wifi ($29 per day without) Breakfast was lovely with a...

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Helpful?
Thank Laura J
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for your good feedback. I am delighted to know that you enjoyed your stay and particularly our offer selection for breakfast as well as our exceptional location. We look forward to seeing you again on your future visits to Melbourne.

Sydney, Australia
Reviewed 4 days ago NEW

Great stay at Sofitel on Collins. Very conveniently situated in the city, as you have easy access to the station, shops and other amenities. The rooms were very spacious, clean and comfortable! Whether you're watching the sunrise or sunset the views were just incredible! Definitely would stay again, but spend more time in the hotel!

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Helpful?
Thank DeborahFdo
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting a fantastic review of your stay at Sofitel Melbourne On Collins. We are delighted you enjoyed your stay at the hotel and appreciated the ideal location. We look forward to seeing you again on your future visits to Melbourne.

Victoria, Australia
Reviewed 5 days ago NEWvia mobile

Excellent high tea reasonably priced $80 per person lovely staff very friendly lovely atmosphere yummy food plenty to choose from you can go back as many times as you want great value will be back again

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Helpful?
Thank snake43
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed our High Teat in Sofi's Lounge. I will ensure your kind words are shared with everyone. We look forward to welcoming you back in the future.

Melbourne
Reviewed 6 days ago NEW

This was not our first stay at the Sofitel; for the most part it's our hotel of choice for an indulgent weekend in Melbourne due to it's location. As with other stays, the staff were welcoming and friendly. We got an unexpected and lovely surprise upgrade which was great timing since this stay was to celebrate a birthday. The Junior...

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Helpful?
Thank MissMMac
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your review on Trip Advisor. Whilst it delights me to read you were impressed with most aspects of your experience, we were very concerned to read about the aspects you expressed disappointment with. Your valuable feedback has been discussed with our Executive Chef. We apologise for any disappointment caused. I do hope however that this will not...

Melbourne, Australia
Reviewed 6 days ago NEW

We stayed for our 21st wedding anniversary using our Accor points. (first time we have used this). We booked a Luxury room all on line. I arrived at 3:00pm and was greeted with friendly staff, who advised me that our room had been upgraded to a Corner Junior Suite. I then advised that it was our anniversary and the room...

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Helpful?
Thank Dianne M
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your lovely comments and thank you for choosing to celebrate your 21st Wedding Anniversary at Sofitel Melbourne On Collins. We pride ourselves on providing genuine service and those little extra touches that make a stay memorable. It’s great to hear you had a pleasant experience. We thank you for your support of our hotel and look forward...

Melbourne, Australia
Reviewed 6 days ago NEW

Stayed the one night at Melbourne Sofitel to take full advantage of The Book of Mormon and an after show dinner at the European. We enjoyed pre show cocktails at level 35. The service was excellent throughout the hotel. Be back soon.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Daniel123ber
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your review on Trip Advisor and I am really pleased to read that you had a relaxing time and enjoyed the hotel services. We look forward to seeing you again on your future visits to Melbourne.

Barooga, Australia
Reviewed 1 week ago NEW

As we are frequent visitors at Sofitel, the staff are extremely welcoming and attentive. The service received is always excellent. The members of staff are all attentive to requests and the rooms are of a high standard and comfortable.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank T88LVneilc
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for this fantastic feedback. We are absolutely delighted that you are a frequent visitor at our hotel. Your kind words about our Ambassadors is also very much appreciated. I hope to have the pleasure of welcoming you back in the future.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 

Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: £141 - £349 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Cheap Tickets, Booking.com, Travelocity, ACCOR and Jetsetter so you can book your Sofitel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel
Hotel Style:
#3 Romantic Hotel in Melbourne
#6 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Business Hotel in Melbourne
#15 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Melbourne on Collins staff and other travellers.
23 questions
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South Bucks
Panama City, Panama
8 months ago

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Questions? Get answers from Sofitel Melbourne on Collins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room with a view is a must”
 of 5 bubbles 278DianneM, 18 Feb 2017 | Read review
“Get a corner room suite 77sqm of lovely space... treat yourself”
 of 5 bubbles Brendan360, 16 Feb 2017 | Read review
“Take time to actually dine in their Restaurant. the views are amazing especially through dinner service. Enjoy!”
 of 5 bubbles emmanuela869, 14 Feb 2017 | Read review
“Higher the better!”
 of 5 bubbles Vic_Traveller_8, 13 Feb 2017 | Read review
“High floors have great views”
 of 5 bubbles CaroF722, 13 Feb 2017 | Read review
5 of 5