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The Westin Melbourne

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#11 of 157 Hotels in Melbourne
Certificate of Excellence
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The Westin Melbourne
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1,781 Reviews from our TripAdvisor Community

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Showing 1,714: English reviews
Reviewed yesterday NEW

The Lobby Bar at the Westin Melbourne is quite a fabulous little corner of Melbourne! Perched above the city square, you can indulge yourself in their beautiful high tea (which I had today!) or sit back and enjoy a cocktail (which I did last week!) Excellent service, modern day versions of hotel classics & a fabulous comfortable place to sit...

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Thank Francesca D
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Nice and clean hotel. Hotel staff great and friendly. Restaurant...ordered a fillet steak and sirloin. Fillet arrived and was a fillet eye steak. Pointed out to restaurant manager who said it was a fillet and then walked away. It was however a nice bit of meat. My sirloin arrived, looked horrid and was over 30% fat. I pointed this out...

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Thank ianhaynes
Portland, OR
Reviewed 3 days ago NEWvia mobile

We have stayed in SPG properties all over the world and the Westin Melbourne has one if the best service staffs I've experienced. We arrived quite early and room was not available, but the staff couldn't have been more accommodating in trying to make sure I had a place to freshen up. The concierge (Ian!) was so kind and jokingly...

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Thank MeAgain8
Reviewed 4 days ago NEWvia mobile

With its location on Collins and Swanston Streets the hotel has a great location. However its facilities are rather dated. There is only one restaurant Allegro. Buffet breakfast was really unimpressive so it is wiser to save the $40 and go to a nice cafe nearby. The gym is reasonable with an indoor heated lap pool. The room is spacious...

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Thank Davidlye70
Sydney, Australia
Reviewed 1 week ago via mobile

I've been staying at the Westin Melbourne regularly now for over 8 years and have racked up well over 150 nights. Frankly it feels like home every time I stay. When I pull up out front I'm always greeted by name, (usually by the always cheerful Brad) & then the check-in process is always fast, efficient & friendly. The hotel...

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Thank Rod W
Reviewed 1 week ago via mobile

My second visit in two years. Westin located in a perfect location, and we simply love it. There's was an hour or so delay in the check-in, but we took our time strolling ard the city and couldn't care less abt it. Room was generous and had everything that you would need. Staffs were very helpful and welcoming. It will...

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Thank Stanley L
Melbourne, Australia
Reviewed 1 week ago

Best hotel in Melbourne for many reasons, including but not limited to; Wonderful rooms, excellent service and great location! Love the design of the entire hotel from the entrance to the rooms to the gymnasium!

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Thank 573claire
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear 573claire. Thank you for your kind comments. We are delighted you consider our hotel the best in Melbourne and we certainly agree! Thank you again and we hope to welcome you back very soon. Be well.

Sydney, Australia
Reviewed 1 week ago

The Westin is a favourite of ours and we'll come here again and again. The rooms are large and the bathrooms huge and we stayed in a gorgeous room with a view of the city. I even was treated to a bottle of champagne for my birthday! The buffet breakfast was great and the best part was where it was...

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Thank Jennifer T
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear Jennifer T, Thank you for your review, we are delighted to be considered one of your favourite hotels. Our signature features from Heavenly Bed and Bath, to SuperfoodsRX dishes and WestinWORKOUT, every aspect of your stay is designed to ensure you leave feeling better than when you arrived. We hope to welcome you again soon. Be well.

Sydney, Australia
Reviewed 1 week ago

We visited Melbourne last weekend and stayed at the Westin for 2nights. In house breakfast is expensive but that's OK because there are plenty of places nearby that cater beautifully for all meals. The room was large and luxurious and looked onto Collins Street. The bed was large and comfy. Lovely bathroom. Staff were courteous and the location is very...

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Thank Karen T
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear Karen T, Thank you for your comments.. We are pleased you enjoyed the luxury of space and the view on Collins Street, together with our signature Westin Heavenly Bed. We apologise for the discomfort of noise caused by the tram line being upgraded adjacent to the hotel. Yarra Trams did confirm the works would commence in another location to...

London, United Kingdom
Reviewed 1 week ago

The Westin Melbourne is located right in the city-centre. The rooms are spacious, nicely decorated with gorgeous views over the city and are being cleaned daily -no turn down service-. The staff are friendly and correct. On our floor unfortunately the cleaning lady decided not to regularly replenish the bathroom amenities until we requested her to, neither was she vacuum...

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Thank Global_Citizen_YK
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear Global_Citizen_YK. Thank you for taking the time to provide your feedback following your recent stay with us at The Westin Melbourne. We are delighted you experienced our personalised service and we have noted your comments regarding your amenities. Being a smaller boutique hotel we do not have a club lounge but certainly value the loyalty of our Platinum members....

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Modern, chic and elegantly understated, The Westin Melbourne's dramatic staircase and light filled lobby overlooking the vibrant City Square sets the tone for one of Australia's leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city's finest attractions.SPG Members receive complimentary in room internet when booking direct. ... more   less 

Additional Information about The Westin Melbourne

Address: 205 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: £127 - £363 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Melbourne 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
The Westin Melbourne Hotel Melbourne
Westin Melbourne
Melbourne Westin
Hotel Style:
#5 Spa Hotel in Melbourne
#10 Luxury Hotel in Melbourne
#10 Romantic Hotel in Melbourne
#11 Business Hotel in Melbourne
#17 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Melbourne staff and other travellers.
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Questions? Get answers from The Westin Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Havent stayed but have visited guest rooms - modern clean lines & decor”
 of 5 bubbles francescadS1467KM, 9 Dec 2016 | Read review
“High floor rooms are recommended, they enjoy fantastic views over the city”
 of 5 bubbles Global_Citizen_YK, 27 Nov 2016 | Read review
“Try a room facing Swanston Street. You can see what is going on.”
 of 5 bubbles MelbourneSally, 19 Nov 2016 | Read review
“Best to pick a room at the back of the hotel for best views and to the centre away from the elevators which are quieter.”
 of 5 bubbles franknfran123, 18 Nov 2016 | Read review
“We were on the 3rd floor looking at the downtown, it was very nice but higher floors may have better views”
 of 5 bubbles geysug, 16 Nov 2016 | Read review
5 of 5
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