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The Como Melbourne - MGallery by Sofitel

1,061 reviews
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Traveller (293)
Room & Suite (491)
Pool & Beach (35)
Overview
  • Excellent61%
  • Very good28%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“south yarra”(134 reviews)
“chapel street”(103 reviews)
“rubber duck”(13 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Offers from The Como Melbourne - MGallery by Sofitel
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,061)Write a Review
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All reviewssouth yarrachapel streetrubber duckspa suiteone bedroom suitedeep bathgreat shoppingtoorak roadaccor memberstar hotelroom servicecafes and restaurantsbeautiful roommodern hotelan upgradevalet parkingpillow menu
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241 - 245 of 1,043 reviews
Reviewed 25 April 2016

Before we arrived we received a welcome text message from The Como advising they were looking forward to our arrival. From the outset when we walked into the lobby, we were greeted with warm smiles from the concierge and the reception team and in a...More

Thank laurier637
Response from Jessie S, General Manager at The Como Melbourne - MGallery by SofitelResponded 28 April 2016

Hi Laurie and Carmela, Wow - 22 years! I am so pleased that you chose to stay at The Como, and allowed our team to be a part of your special celebration. It is great that you had an opportunity to sample some of the...More

Reviewed 25 April 2016 via mobile

I usually stay at a cosy spot nearby but couldn't get in for the visit. I was pleasantly surprised to enter the room and find a double story suite complete with a full size spa bath and sauna. The room was beautifully appointed and would...More

Thank Kama_10
Response from Jessie S, General Manager at The Como Melbourne - MGallery by SofitelResponded 28 April 2016

Hi Kama_10, I am pleased that you enjoyed your night in one of our Penthouse suites. I hope that you have an opportunity to return in the future and fully indulge in the hotel facilities. Kind regards, Jessie Sheehan

Reviewed 25 April 2016 via mobile

The Como offers huge, clean and comfortable rooms that definitely feel like a treat & would be good for longer stays when you want to stretch out. The bathrooms are stocked with quality products and a cute ducky to take home - there's even a...More

Thank Nicole F
Response from Jessie S, General Manager at The Como Melbourne - MGallery by SofitelResponded 28 April 2016

Hi Nicole F, Our spacious rooms do allow for a relaxing and indulgent stay, which does appeal to our many guests who stay with us for an extended period. Our iconic Como Duck is a special memento for you to take home and remember your...More

Reviewed 24 April 2016

I have stayed at this wonderful hotel before and loved it. When we arrived the lovely receptionist had upgraded us from an open plan suite to a 1 bedroom suite which was beautiful. Needless to say next time we will book this beautiful room. Everyone...More

Thank kodySydney
Response from Jessie S, General Manager at The Como Melbourne - MGallery by SofitelResponded 28 April 2016

Hi kodySydney, I am pleased to hear that you enjoyed all aspects of your stay. Our breakfast is designed to offer a personalised experience and start your day the way you like it. The continental buffet allows you to select your starting options while waiting...More

Reviewed 24 April 2016

Hotel in a great location but most front desk staff just plain grim and generally unhelpful. No additional consideration given to Accor members in terms of service. Have been staying at least once per month for an average of three nights per week since October...More

Review collected in partnership with Accorhotels.com
Thank 909Dan
Response from Jessie S, General Manager at The Como Melbourne - MGallery by SofitelResponded 28 April 2016

Hi 909Dan, I am very concerned to hear about your experience with our front desk team. We enjoy welcoming our members to the hotel and I am very sorry that you were not made to feel special on this occasion. Please contact me directly when...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Free Internet
Restaurant
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Restaurant
Details
Price range
US$154 - US$345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Melbourne
#19 Romantic Hotel in Melbourne
#20 Luxury Hotel in Melbourne
#20 Business Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette
Details
Price range
US$154 - US$345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Melbourne
#19 Romantic Hotel in Melbourne
#20 Luxury Hotel in Melbourne
#20 Business Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette
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Traveller (293)
Room & Suite (491)
Pool & Beach (35)
Dining (12)
Business Centre & Event Rooms (5)
Nearby
Chapel Street
Seek and ye shall find! Prahran is a treasure hunter’s
paradise of vintage stores, upscale boutiques and
emporiums. Chapel Street is a one-stop shop with
specialty stores selling just about everything. The
famous Chapel Street Bazaar has so many curious and
vintage knick-knacks that you will feel as if you're
in a huge and busy museum. By contrast, at the
northern end of Chapel Street, South Yarra and Windsor
...More
Questions & Answers
Ask a question
Doraemon A
13 March 2017|
AnswerShow all 11 answers
Response from John K | Property representative |
Wi-Fi is complimentary for all AccorHotels LeClub Loyalty programme which is free to join.
0
Votes
Charlene C
5 February 2017|
AnswerShow all 4 answers
Response from VianneBirr | Property representative |
Hi Charlene. We do have a small onsite laundry with one washing machine and dryer. The team at reception can assist with accessing this during your stay. We also have an arrangement with an offisite laundry who provide... More
0
Votes
bex064
25 September 2016|
AnswerShow all 3 answers
Response from Nicole E | Reviewed this property |
they have valet parking for a small fee otherwise there's a car park close by
1
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12
Room Tips
"We stayed in room 401"
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"Choose suite with balcony"
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"Visit the pool rooftop, there is a nice sun area"
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"High room with a view of the park"
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