The Great Southern Hotel Melbourne
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The Great Southern Hotel Melbourne

Traveller (437)
Room & Suite (189)
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Dining (8)

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£95
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£83
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

3.0
#144 of 174 hotels in Melbourne
4.5 of 5 bubbles
Location
3.6 of 5 bubbles
Cleanliness
3.4 of 5 bubbles
Service
3.7 of 5 bubbles
Value
The Great Southern Hotel Melbourne is close proximity to Crowne Casino, Melbourne Aquarium, Melbourne Exhibition and Convention Centre, Marvel Stadium and Southbank. Trams and public transport virtually at the door providing easy access to all that Melbourne has to offer. Wifi available at an additional cost. Hot buffet breakfast is available at a cost of $24 per person (served between 6:30am to 10:00am) $50 cash deposit or $50 pre-authorisation on credit card for Security Key Bond collection per room on arrival. Porter service is not available, however Luggage storage is available. Additional administration fee applies when making payment via credit card to settle accommodation or incidental charges. The hotel is a smoke free property with no smoking permitted in guest rooms. This Hotel does not cater to bookings of unaccompanied minors under the age of 18 years.
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Property amenities
Parking
Wifi
Restaurant
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Paid wifi
Complimentary Instant Coffee
Complimentary tea
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Safe
Telephone
Refrigerator
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Budget
Quiet
Languages Spoken
English, Chinese

Location

44 Spencer St, Melbourne, Victoria 3000 Australia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Melbourne Airport
12.1 mi
See all flights
Essendon Airport
1,007Review24Q+A100Room tips

Reviews
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Detailed Reviews
selvakumar2015 wrote a review Feb 2020
Chennai (Madras), India980 contributions73 helpful votes
+1
4.0 of 5 bubbles
This is the second time I was staying at GSH,Melbourne - for the AO.
As expected, the staff were super friendly, the room was CLEAN and the ambiance was quiet.
Breakfast ( included in the tariff) was pretty good, varied and the staff were polite. Try the fresh fruits section and the pan cakes with maple syrup.
On my request,the smart staff at the Reception allotted a road facing room with great views and very convenient for early morning walkers like me.
Located very near the tram stop for the AO and the Southern Cross Station , the hotel is value for money.
Recommended.
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Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: Try the amazing Coffee Noir Coffee Sachet provided with the hot water kettle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
guidepostbob wrote a review Feb 2020
Gerringong, Australia116 contributions79 helpful votes
4.0 of 5 bubbles
Hotel was clean and newly refurbed by the look. Shower and bathroom clean. I booked the hotel due to location close to Skybus Terminal and Southern Cross Station (only 1 block away) and I was only needed a bed for the night at a budget price. Hotel more than met my expectations for this and I would be quite happy to stay here again.
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Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tania wrote a review Feb 2020
1 contribution2 helpful votes
2.0 of 5 bubbles
unfortunately I was very disappointed with the room, I was smelly, the AC was very noisey, I could hear the people stomping around all hours of the night from the room above (it would wake me up), it was very dirty the window sills etc had a lot of dust and bugs. The staff on the other hand were amazing, always smiling, friendly and helpful - this is the reason why I didn’t give the place 0 stars. Will not be staying here again.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sharon H wrote a review Mar 2020
1 contribution2 helpful votes
5.0 of 5 bubbles
For $84/night this hotel was exceptional. If you want to be close to public transport ie Southern Cross Station across the road, trams at doorstep, 5 min walk to Casino precinct, you cannot beat this.
Our room was soundproof - no noise whatsoever. they are small but what do you need other than a clean room, bed and shower. It has been renovated. Our 'go to' for Melbourne now.
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Date of stay: March 2020
5.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: interior rooms very quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TerryG wrote a review Feb 2020
Traralgon, Australia34 contributions56 helpful votes
5.0 of 5 bubbles
Very spacious room with a view down onto Spencer Street. Seeing it overlooked a major street, there was no noise to contend with. The only downside, a minor problem, the room was a double one with only one chair. Restaurant had a great range of meals with generous size serves for the price.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jan Z wrote a review Apr 2022
Whistler, Canada3 contributions
5.0 of 5 bubbles
Was really pleased with my stay here. Rooms have been updated and very clean and comfortable. Even tissues in room. So close to transport to get to events. Very little noise transmitted into room and secure access.
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reservations Reservations, Owner at The Great Southern Hotel Melbourne
Responded 5 Apr 2022
Hi Janzilm, Thank you for taking the time to review your stay with us. We appreciate the good ratings you have provided for The Great Southern Hotel Melbourne. Indeed, your kind words will truly inspire us to continue bringing out the best service to our guests. Thank you for staying with us and we hope to see you again at GSH! Sincerely, The Great Southern Hotel Melbourne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fiona M wrote a review Jan 2021
Melbourne, Australia154 contributions22 helpful votes
4.0 of 5 bubbles
Stayed here for an overnight getaway with my partner. It was good value and the facilities were better than expected for a hotel in this price range. Staff were pleasant and helpful, there is a car park at the property available to guests for a reasonable cost. The room was not flash but it was well equipped. The metal internal staircase & balustrade resembled a prison block but other than that the hotel is tastefully decorated. Would recommend for a brief stay.
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Social Media Coordinator, Marketing at The Great Southern Hotel Melbourne
Responded 2 May 2021
Hi, Thank you for giving us the 4-star rating and I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Kindly be advised that our Reservations team would be glad to assist you in case of queries related to the hotel's updates and room services. Indeed, your perfect rating is highly valuable to our staff and to our company, and so we will continue catering to our guests’ needs the best way we can. We hope to see you again and thank you for staying with us! Regards, The Great Southern Hotel Melbourne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alohacool61 wrote a review Feb 2020
Melbourne, Australia21 contributions41 helpful votes
3.0 of 5 bubbles
Stayed one night perfect for early morning departure from Southern Cross Station. Room was basic however clean apart from the air conditioner vent which looks like it needs attention. Front reception staff lovely and welcoming. Didn't eat in the restaurant so can't give a review of the food. Probably could have used a little more in the provided toiletries department. Reasonable rate for a Melbourne city hotel.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WhiskeyHotel wrote a review Jun 2023
Launceston, Australia80 contributions58 helpful votes
2.0 of 5 bubbles
I have stayed at quite a few mid and budget hotels in Melbourne and am always quite forgiving when reviewing, understanding what you pay for and what you expect.

I think the main reason I was so let down by this was because I’ve stayed in the Travelodge, Atlantis and Rydges for the same price and their quality on offer was much higher.

The location is good, but the rooms are so dated, the noise was unbearable, and I had no window for the room. I would say a private room in a hostel might rate a bit higher. I rarely say I wouldn’t stay again but this just wasn’t a great experience.

The staff were lovely and no issues there.

The noise came from other rooms above and beside with creaking of floors and hearing stairs constantly. The hot water in the bathroom would take up to 5-10 min to heat up. The rooms were clean, so it’s not a place that’s inhabitable, nor would I say avoid it. But if others surrounding are same price, I suggest to book those.
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Date of stay: June 2023Trip type: Travelled solo
Room Tip: Ask for a window
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vera Admin Coordinator, Other at The Great Southern Hotel Melbourne
Responded 27 Jun 2023
Dear Valuable guest, It was a pleasure to host you during your recent trip to Melbourne. Thank you for taking the time to share your feedback. While we are delighted to hear you enjoyed the hospitality provided by our team and the cleanliness of the room, we would like to apologize for not meeting your expectations in regard to your room and the noise level. It is also unfortunate that your stay was interrupted by noise disturbance from other hotel guests. Our friendly front office staffs are reachable 24 hours daily should any issues occur during your stay. Please know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. We would love the opportunity to exceed your expectations and would like to invite you back to the hotel very soon. Warmest regards, The Great Southern Hotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tina B wrote a review Aug 2023
Perth, Australia1 contribution
3.0 of 5 bubbles
It’s hard to know how to rate this hotel. The location is brilliant and the room I had was clean, quite modern, bed was comfortable and quiet (I did request that). The hotel itself is dated generally and has a tired feel. Staff were helpful enough but it’s not a well oiled machine - often had to wait for eggs at breakfast and the voucher system is a bit of a pain. The bathroom light/fan come on at the same time and the fan was very noisy! As was the heater/air conditioner. I think when you look at the price it’s very good considering its location but it’s probably a 2 star hotel at best anywhere else. The paperwork they make you sign when you check in is scary - all about aggressive behavior, disposal of sharps, thriving your stuff outbid the room if you stay past check out at 10 am without paying… hope that helps you all with a decision :)
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Date of stay: August 2023Trip type: Travelled solo
Room Tip: Think some rooms are noisy so be aware!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reservations Reservations, Owner at The Great Southern Hotel Melbourne
Responded 27 Aug 2023
“Dear Tina B, Thank you for sharing your feedback on your recent stay at our hotel. We appreciate your honest assessment of your experience, as it helps us identify areas for improvement. We are glad to hear that you found the location of our hotel to be brilliant and that your room was clean, modern, and comfortable. It's great to know that the bed provided a good night's sleep and that the room was quiet as per your request. We strive to create a comfortable and pleasant environment for our guests, and we are pleased that we met your expectations in these aspects. However, we apologize for any inconveniences you encountered during your stay. We appreciate your feedback regarding the dated feel of the hotel and the issues you experienced with the breakfast service. Rest assured, we will address these concerns with our team to ensure a more efficient and streamlined experience for our guests. We apologize for the noise from the bathroom fan and the heater/air conditioner. We will investigate these issues and take the necessary steps to rectify them. Your comfort is our priority, and we regret any disturbances caused by these appliances. You can also contact our 24/7 friendly reception service for any hotel related issue that arises during your stay for the future reference. Regarding the paperwork you mentioned during check-in, we understand that it may have seemed overwhelming. We have certain policies and procedures in place to ensure the safety and well-being of all our guests and staffs. However, we appreciate your feedback, and we will review the information provided to ensure it is presented in a more guest-friendly manner. We appreciate your recognition of the value our hotel offers in terms of its location and price. We continuously strive to provide a comfortable and enjoyable stay for our guests, and we take your comments seriously as we work towards improving our services. Thank you once again for sharing your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.”
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
486nicot asked a question Apr 2023
Indonesia35 contributions5 helpful votes
In which floor for the family room located? Is it hard to access by elevator?
Answer from Stuart S
Adelaide, Australia36 contributions43 helpful votes
We were on the second floor and lift access was no problem.
Answer from JasmineB
Sydney, Australia
Hi Ali, sorry for the delayed response. There is no room service at GSH Melbourne. Regards, Management
Answer from Christopher Bull
Geelong, Australia73 contributions7 helpful votes
I didn’t know about a jail in the building
Answer from yneverknow
Mandurah, Australia244 contributions67 helpful votes
Easiest way is to ring them to confirm deposits or not. The reception is 24 hours so you can check in and out anytime,
Answer from Joey T
3 contributions1 helpful vote
I booked via Expedia with no issues, but when I reached the hotel I needed to put a deposit. Rooms are really small though its in a good location.
Sarah C wrote a tip Mar 2024
1 contribution1 helpful vote
1.0 of 5 bubbles
"Go somewhere else, for the same price you can get a nice hotel room that is safe and doesn’t look like a prison."
Read full review
tammyBaltimore_Md wrote a tip Mar 2024
Baltimore, Maryland3,819 contributions668 helpful votes
4.0 of 5 bubbles
"Close to tons of eateries "
Read full review
Julie W wrote a tip Dec 2023
1 contribution
1.0 of 5 bubbles
"Stay somewhere else."
Read full review
Phil U wrote a tip Nov 2023
Richmond, Australia1 contribution
1.0 of 5 bubbles
"Yes don't stay at the great southern hotel "
Read full review
josh wrote a tip Nov 2023
3 contributions1 helpful vote
1.0 of 5 bubbles
"Find another hotel. We found the hilton 5mins down the road for similar proce with amazing clean rooms and friendly staff"
Read full review
Not the right property for you?
There are more places to choose from in the Melbourne area.
PRICE RANGE
£39 - £66 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
enterprize hotel melbourne
FORMERLY KNOWN AS
Hotel Enterprize
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
256
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE GREAT SOUTHERN HOTEL MELBOURNE - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about The Great Southern Hotel Melbourne
Which popular attractions are close to The Great Southern Hotel Melbourne?
Nearby attractions include Viri VR (0.05 miles), Collins Street (0.2 miles), and SEA LIFE Melbourne Aquarium (0.2 miles).
What are some of the property amenities at The Great Southern Hotel Melbourne?
Some of the more popular amenities offered include an on-site restaurant, laundry service, and internet access.
Which room amenities are available at The Great Southern Hotel Melbourne?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Great Southern Hotel Melbourne?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at The Great Southern Hotel Melbourne?
Yes, parking is available to guests.
What are some restaurants close to The Great Southern Hotel Melbourne?
Conveniently located restaurants include Vue De Monde, Delhi Streets Indian Street Food, and The Hardware Societe.
Is The Great Southern Hotel Melbourne located near the city centre?
Yes, it is 0.2 miles away from the centre of Melbourne.
Are any cleaning services offered at The Great Southern Hotel Melbourne?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at The Great Southern Hotel Melbourne?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to The Great Southern Hotel Melbourne?
Many travellers enjoy visiting St. Patrick's Cathedral (1.4 miles), Old Melbourne Gaol (1.0 miles), and Parliament House of Victoria (1.2 miles).
Is The Great Southern Hotel Melbourne accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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