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Docklands Private Collection of Apartments

Traveller (299)
360
Panoramas (17)
Pool & Beach (43)
Certificate of Excellence

About

Location
Cleanliness
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Value
Certificate of Excellence
Stay and enjoy the vibrant, cosmopolitan waterfront experience surrounding Docklands Private Collection of Apartments in Melbourne. We provide short and long term accommodation to corporate travellers and visitors to Melbourne. We have a rnage of 1,2,3 bedroom self contained apartments at NewQuay and Digital Harbour, the heart of Docklands.
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Property amenities
Free Internet
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Marina View
Harbour View
HOTEL CLASS
516Reviews
757Photos
15Q+A
100Room tips
Traveller rating
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Popular mentions
+2
I stayed at the Dockands Private Collection of Apartments while in Melbourne for work. It was during the Australian Open and so accomodation was at a premium. The welcome at the office was friendly and thorough. The apartment was only a short walk from the office. The
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Stayed in apartment overlooking water and with veiw of Marvel Stadium for New Year, atmosphere was great and view of fireworks was beyond expectations. Apartment was great we had two bedrooms two bathrooms, very functional and manager in the office was very helpful. Would
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Response from Lyn K, Manager at Docklands Private Collection of Apartments
Responded 2 Jan 2019
Thank you for staying with us and for taking the time to review our apartment. When you choose to book a harbour view apartment the views are exceptional, however they are even better when its New Year's Eve and there are fireworks to watch! We look forward to welcoming you back in the future. Kind regards
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+2
We stayed at the apartment for 8 days costing 928 Australian dollars £515. The apartment was very clean bright great bed and shower, rooms are a little tired drawers in wardrobe drop off the runners each time you pull them out. Some of the tiling in the shower needs attention.
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Response from Lyn K, General Manager at Docklands Private Collection of Apartments
Responded 27 Nov 2018
Hello StephLor Thank you for your review and the really great feedback. I will certainly take on board your review and work towards fixing them immediately. Regards Lyn - General Manager
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Stay: Monday 29-Oct to Saturday 3-Nov Room No: 1501 Palladio, 15 Caravel Lane Room Type: 3 bedrooms with a family room, kitchen, 2 bathrooms, Washer + Dryer The great hallmark of what makes a stay enjoyable and the experience happy is that the hotel, motel and even to great
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Response from Lyn K, General Manager at Docklands Private Collection of Apartments
Responded 27 Nov 2018
Helo MyStory_MyStyle Thank you for your review. I have taken your comments on board. Thank you for your kind words about my staff and management . I appreciate the detailed information about 1501 and personally look into your points around the cleaners work. Thank you Regards Lyn
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Second time we have stayed. Michelle at reception was fantastic and helped us out with a couple of hiccups. This time we had a 2 x 1 with a harbour view in the same building we had stayed in before. Second bedroom was a bit small but when you only sleep in the bed who cares.
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Response from Lyn K, General Manager at Docklands Private Collection of Apartments
Responded 27 Nov 2018
Hello langfamily2016 We are thrilled you enjoyed your stay and thank you for a prompt to put some tongs in the room. Thank you for pointing out our great location and I shall let Michelle know of your praise.Regards Lyn
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Hi. Their office closes at 7pm on weekdays. Ring and let them know your situation and see what they can do. They have always been very approachable when we have stayed with them. Sorry can't really answer about the taxi as we have had our car both times but the in-laws had a taxi booked by the office for very early in the morning and it arrived when it was supposed to. Hope this helps.
1 vote
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Queen minimum; kings too.
0 votes
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Yes, free parking was offered for one car. Availability for more parking spaces was determined on check-in, and at an extra fee (I recall $15 per 24hrs).
1 vote
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Howdy, I was about to write a review from my stay last week - when I came across Tegan_777 comments. Don't take this the wrong way Tegan, but I was wondering if you have reviewed the correct establishment? I only ask as I have stayed with these guys many times, and it's due to their great service and rooms that I keep returning when I'm in Melbourne? As far as advertised images - I have yet to see an establishment show images of every room they have - and tend to display a generic range??? If I've had any issues in the past, I ask to have them addressed, and if the situation cannot be addressed (as sometimes things happen that out of anyone's control) I request if it's possible for another room - but I ask this of every hotel/serviced apartment establishment I use. In this case they are serviced apartments - not hotels. I should imagine there are times that the cleaning staff (or whoever) forget to report an issue or something gets overlooked - while not desirable - we are all humans after all and we have to deal with the human error factor. (I know I don't make an issue when any of my staff makes the odd oops). I'm also wondering if this review was written by a competitor - just seems a little "hinky". Especially with comments such as "bed was next level uncomfortable". I do think this is somewhat dramatic and over the top. I pretty much read all the reviews and none mention this. If they were that bad surely previous guests would have mentioned. I'm also assuming you're an architect/designer/builder with comments like "The apartment building itself is oddly designed, somewhat reminiscent of a prison with concrete design and bright green doors, and a mixture of residential apartments and offices" - or maybe you've been in prison to be able to qualify the comparison??? Anyway, your review will not deter me. I now look forward to my next visit. Lyn & Peter are just the best. Cheers
We had a pleasant stay here. These little details is not a big deal. What is important is that the apartment itself is well maintained and the location is perfect.
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123
"Request to check the room first."
"Ask for a water view"
"Best harbour views and tram is only a block away so convenient"
"even though we had a city view we could still see the docklands berths. Best of both."
"We had a room facing the harbour and it was fantastic"
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PRICE RANGE
US$97 - US$313 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaVictoriaMelbourneDocklands
NUMBER OF ROOMS
45
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