Oaks Melbourne on William Suites
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Oaks Melbourne on William Suites

It was easy to self cater!
Traveller (866)
It was easy to self cater!
Room & Suite (280)
Oaks Melbourne on William Suites
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Fully refundable before Sat, 1 Jun
£84
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#70 of 174 hotels in Melbourne
4.5 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Set against a backdrop of outstanding shopping, dining and entertainment experiences, Oaks on William is perfectly located within the heart of the legal, education and medical precinct. It is the ideal choice for both leisure and business guests seeking quality accommodation and a prime city address. The property features 220 stylishly appointed studio apartments, all boasting full kitchens, modern appliances, air-conditioning, WiFi access and private balconies – some with views over Flagstaff Gardens, the city skyline and famed Melbourne laneways.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Complimentary Instant Coffee
Taxi service
24-hour security
Baggage storage
24-hour check-in
Secured parking
Wifi
Complimentary tea
Concierge
Non-smoking hotel
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Private balcony
Room service
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Safe
Seating area
Clothes rack
Iron
Laptop safe
Dishwasher
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Park View
Trendy
Languages Spoken
English, Chinese
Hotel links
Special Price:Oaks Hotels Stay: Early Bird Deal Up To 25% Off!

Location

350 William Street, Melbourne, Victoria 3000 Australia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Melbourne Airport
11.6 mi
See all flights
Essendon Airport
2,800Reviews76Q+A100Room tips

Reviews
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Traveller rating
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Detailed Reviews
MickShani wrote a review Jan 2023
5 contributions6 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Highly recommended. Great location, great facilities, professional and courteous staff, welcoming, gorgeous view (dlx park). Needed to extend my original booking, hotel staff was cooperative (long distance human service outside Australia not efficient) and helpful. Enjoyed our immensely. Will definitely return.
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Review collected in partnership with Minor Hotels
Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Customer Feedback, Guest Services / Front Office at Oaks Melbourne on William Suites
Responded 13 Feb 2023
Dear Guest, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks Melbourne on William Suites
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roberbud wrote a review Dec 2020
5 contributions1 helpful vote
4.0 of 5 bubbles
The room and service were very good value. However, you need to be more generous with toiletries, one tiny bar PG soap for 2 people over 2 nights just wasn't enough. Thank goodness for Chemist Warehouse next door where we purchased extra. Also, towels should be changed daily, and the room should also be cleaned daily.
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Review collected in partnership with Minor Hotels
Date of stay: December 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Fung, Guest Services / Front Office at Oaks Melbourne on William Suites
Responded 7 Dec 2020
Thank you for your feedback. We were delighted that you enjoyed your stay with us however I would like to apologies regarding the experience with housekeeping. If you needed more items this could have been provided, along with towels. Unfortunately the reason for limited housekeeping at the moment is due to covid 19, we are trying to limit the interactions unless need be. If you choose to stay with us again please feel free to contact reception for any extra amenities required as we are happy to provide you with anything you may need. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Oaks Melbourne on William Suites in the near future for another memorable experience.
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Navigator676754 wrote a review Jan 2020
1 contribution2 helpful votes
4.0 of 5 bubbles
The room and location were great.

Unfortunately I did not get an answer to an inquiry in advance.

Our room cards did not work on arrival. We were able to bring our luggage to the room and agreed to come back to the reception after 30 minutes to collect the new cards. again at the reception no one knew. We were asked if we had lost our cards and had to identify ourselves again.

The first morning (we had booked the room for four nights) there was a knock on the door and we were asked when we would finally check out. Communication was poor compared to the nice rooms.
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Review collected in partnership with this hotel
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HM_Maggie, General Manager at Oaks Melbourne on William Suites
Responded 16 Jan 2020
Thank you for taking the time to leave us a review, it is very displeasing to read you found our communication is not what you expected. I apologize for all the inconvenience that you had. I will speak to my housekeeping team and front desk team to rectified this matter. Once again, we hope to see you soon. Kind regards Anna F Front Office Manager
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Magnum_opus77 wrote a review Jan 2023
Manila, Philippines24 contributions28 helpful votes
2.0 of 5 bubbles
First time in Australia and did the terrible mistake of staying here. The moment you walk into the hotel you can see filthy floors in the lobby area, it cant be possible for anyone to not notice. Check-In is tiresome, the staff behind the counters is least pleased to see you. After a 17 hr flight last thing you want to see is grumpy unwelcoming faces. None of them seem to have ever been trained to work in hospitality. They are also understaffed at the counter so expect to wait for a long time. Check in happens and you are on your own, no instructions where is the pool, where is the breakfast ,where is the gym - go figure out yourself.

Room are spacious and equipped with all you need. But the fun starts with housekeeping. The laziest, dirtiest housekeeping you will ever see. There is dust bunnies everywhere and if you are adventurous just swipe your finger on any surface, layers and layers of accumulated dust. The whole rooms feels dirty, worned out furniture, paintings, curtains. Housekeeping clearly never learnt to make their own bed in their lives let alone making a hotel bed. There were days they would leave things inside the sheets, my charger, toiletries, which explains how they make beds. On one occasion the girl who came , right in front of me did the bare minimum to make the bed, didnt bother to dust the bed or attempt to remove the sheets and lay them again. In the 20 days i stayed there - Not once it was vacuumed. I would find housekeeping staff's hair in the bathroom after they left (I dont have black long hairs lol) . Toilets were never cleaned, and often housekeeping would leave puddle of water in the bathroom. They would place floor mats on top of bath towels, Gross !!. Probably they hired some uni students on cheap rates clearly who have no interest in working but to make money. At some point i stopped asking them to send housekeeping.

If you ask front desk for anything, forget you will get it without reminding them multiple times , chances are you will never get it.

Only saving grace is the breakfast coupon which is outsourced to a neighboring restaurants. Food is amazing there. Location is great too.

Checkout is equally lousy and tiresome , the staff is uniformly rude and unwilling to help. How on earth can they claim to be a 4/5 star facility. Would never recommend anyone stay here.
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Date of stay: December 2022
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Get the rooms with a view. Avoid staying here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Customer Feedback, Guest Services / Front Office at Oaks Melbourne on William Suites
Responded 19 Feb 2023
Dear Mishtar77, Please accept my apologies that you left our hotel feeling disappointed. Rest assured we have investigated your feedback concerning cleanliness , other matters and are taking necessary action to ensure our typically high standards are retained. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.
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Lainelovestotravel wrote a review Dec 2020
Seymour, Australia2 contributions2 helpful votes
5.0 of 5 bubbles
Staff are really helpful, rooms are spacious with great amenities and lovely views from the balconies. Ambient noise is minimal with very thick glass, beds are very comfortable and covid management in the hotel is a very high standard. We travel to Melbourne regularly and choose Oaks on William when we can. It's central location and access to public transport is also useful. The convenience stores next door are also really handy. I highly recommend this hotel as a regular place to stay if you travel often and their rewards program is great for surprise upgrades too.
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Fung, Guest Services / Front Office at Oaks Melbourne on William Suites
Responded 20 Dec 2020
Thanks for choosing to stay at Oaks Melbourne on William Suites and we are very pleased that you had a lovely stay with us. We are glad that you enjoyed our room, helpful service and especially our great location and its view! We would love to have you stay with us in the near future for another 5 stars stay.
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Ralph W wrote a review Jan 2020
35 contributions48 helpful votes
4.0 of 5 bubbles
Great place to stay in Melbourne Recommended. Awesome breakfast deal with Jazz Hotel next door. Staff were great to deal with. 5 minute walk to market. Tram station across the road. Comfortable bed and room had all the gear for cooking all tour own meals if you wanted including a dishwasher.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HM_Maggie, General Manager at Oaks Melbourne on William Suites
Responded 15 Jan 2020
It was our pleasure to accommodate you and we are glad that you had a wonderful experience at Oaks on William. We will pass on the feedback about our staff to front office team. Thank you for mentioning our central location is suitable for your staying and we hope to see you in the near future. Kind regards Anna F Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
robfleming2 wrote a review Dec 2021
1 contribution
4.0 of 5 bubbles
overall good and pleasant stay on business trip. sometimes noise between rooms was apparent and could hear loud banging of doors daily. cleaning was good but more detail on changing sheets over period of stay and vacuuming would be good
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Review collected in partnership with Minor Hotels
Date of stay: November 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nimesh Mahato, General Manager at Oaks Melbourne on William Suites
Responded 12 Dec 2021
Dear robfleming2, Thank you for taking the time to provide your feedback following your recent stay with us. We were delighted to learn that you enjoyed your stay; however we have taken note of your comment regarding the noise and also about the housekeeping. Please rest assured that your review has been shared with our team so that we can keep improving our service. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Oaks Melbourne on William Suites in the near future. Kind regards, Front Office Staff
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BuddyNz wrote a review Dec 2022
NZ35 contributions19 helpful votes
4.0 of 5 bubbles
Stayed a few days do got a feel for the place. The good
Friendly helpful staff
Location close to free city trams and flagstaff station for outer regions.
Room tidy, dishwasher, old toaster, kettle, medium sized fridge, oven, air con all in room.
Laundry on level 3A, coin operated and bring own washing powder with you from home, cheaper and it washes better.

I had booked a no service, parkview apt with balcony which was excellent for space and you got the afternoon sun. I saw a good sized gym if your that keen but park is across road you can run if you wish.

The bad
I bad I did have a no service room and its just that I had to chase up staff for clean, fresh towels each day as they dont maintain your room at all even for a towel change so be aware of this. This was a bit annoying I did expect clean towels each day.

I liked my stay and would book again but prob with service next time.

Melbourne central two tram stops down fir your shopping, supermarket and food court needs.
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Date of stay: November 2022
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: Bring own washing powder, make sure you have $1 or $2 coins to operate machines washing and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Customer Feedback, Guest Services / Front Office at Oaks Melbourne on William Suites
Responded 19 Jan 2023
Dear BuddyNz, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. Thank you for the kind words regarding your stay. Please accept our apologies that our facilities were not up to our usual standard during your stay. We appreciate you bringing attention to this to ensure we are always acting on areas of improvement. We're glad to hear you were able to enjoy the convenience of location and the friendly staff. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future with improvements. Best regards, Oaks Melbourne on William Suites
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fv88bmya21pygcb72022 wrote a review Jan 2022
1 contribution
1.0 of 5 bubbles
1. The room given were not as pictured. When we called and feedback it to the front desk, he mentioned that I had to check with agoda of the discrepancy instead of handling our request. We were only attended when we went down to the reception physically.

2. Rooms are not clean at all. It has a musty smell and the carpet is very very very sticky.

3. The room doesn't come with face or hand towels. Called the front desk and we had to head down to the reception to get it. When we were down, they said that they ran out of face towel.

4. No housekeeping for the duration that you are staying

5. Paid 2 bucks for the detergent but nothing came out. Had to head down to the front desk for the laundry powder. Next day, the machine was labelled out of order, so we went to front desk again to buy the laundry powder, the front desk actually gave 2 for free. ????

6. Enquired about the car park and the rates given vs what the front desk shared was different (they had a price hike but the reservation team wasn't updated)
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Review collected in partnership with Minor Hotels
Date of stay: January 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nimesh Mahato, General Manager at Oaks Melbourne on William Suites
Responded 6 Jan 2022
Dear Guest, Thank you for taking the time to provide your valuable feedback. Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lea b wrote a review Jan 2021
1 contribution1 helpful vote
3.0 of 5 bubbles
Please clean the dishwasher it stunk i couldnt use it through fear of getting sick. There was a big black hair in my bed i didnt see it till my last night when i slept on the opposite side of the bed, it was under the covers . I couldnt say anything because no one was at reception and no pne was at reception at checkout
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Review collected in partnership with Minor Hotels
Date of stay: December 2020
5.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Fung, Guest Services / Front Office at Oaks Melbourne on William Suites
Responded 3 Jan 2021
Thank you for taking the time to leave us a detailed review of your recent stay with us at Oaks on William. It is unfortunate to read our room facilities did not quite meet your expectations, however we do value your feedback and will take this on board to ensure these concerns are rectified. Thank you again, and we hope to welcome you back to the property again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RJo asked a question Apr 2020
Manchester, United Kingdom42 contributions20 helpful votes
Is this in the same tower building as The Jazz Corner Hotel?
Answer from 73darren
Nottingham, United Kingdom38 contributions46 helpful votes
Yes it is. They have different receptions, but the building and room layouts are the same.
Answer from THOMAS F
Ballarat, Australia10 contributions21 helpful votes
Not sure about the one bedroom apartment, but studio apartment we had on higher floor was more than adequate with view over park and sea front. Rooms tend to get more expensive over Christmas and new year period.
Melbourne, Australia
Dear Guest Thank you for choosing at Oaks on William. Unfortunately, there is no laundry facilities in studio park deluxe room. However, we do have public laundry service on our common area level. If you wish to have a laundry facility in room, please kindly book 1 bed apartment or 2 bedroom apartment. If you have any questions, please do not hesitate ti contact us. Kind regards Oaks on William
Melbourne, Australia
Dear Guest Thank you for choosing at Oaks on William. Yes we can store your bags if your room is not ready. it is not a problem at all. If you have an questions, please do not hesitate to contact us. Kind regards Oaks on William
Answer from Coastal17745956624
1 contribution
No it’s not. Or for my stay it wasnt
Karen wrote a tip Jan 2024
Belmont, Australia37 contributions2 helpful votes
5.0 of 5 bubbles
"Opt to book a Flagstaff Gardens view room if possible "
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fairhsa wrote a tip Oct 2023
Various, UK, Aus, NZ, HK266 contributions156 helpful votes
3.0 of 5 bubbles
"Don't get a corner room"
Read full review
LoveTravel468795 wrote a tip Jul 2023
1 contribution
1.0 of 5 bubbles
"Don't book this hotel! Difficult to obtain a tax invoice. Staff are rude. Staff say they will come back to you and never do! "
Read full review
Kathryn P wrote a tip May 2023
Adelaide, Australia29 contributions2 helpful votes
1.0 of 5 bubbles
"Don’t go there! "
Read full review
Al-Shumba wrote a tip Mar 2023
Bedfordshire, United Kingdom705 contributions151 helpful votes
4.0 of 5 bubbles
"See Al's top tips"
Read full review
Not the right property for you?
There are more places to choose from in the Melbourne area.
PRICE RANGE
£74 - £101 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
264
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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OAKS MELBOURNE ON WILLIAM SUITES - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Oaks Melbourne on William Suites
Which popular attractions are close to Oaks Melbourne on William Suites?
Nearby attractions include Hardware Lane (0.3 miles), Paris Cat Jazz Club (0.3 miles), and Escape Hunt Melbourne (0.3 miles).
What are some of the property amenities at Oaks Melbourne on William Suites?
Some of the more popular amenities offered include free wifi, a fitness centre, and room service.
Which room amenities are available at Oaks Melbourne on William Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Oaks Melbourne on William Suites?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Oaks Melbourne on William Suites?
Yes, paid private parking on-site, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Oaks Melbourne on William Suites?
Conveniently located restaurants include Foglia di Fico, Brick Lane Melbourne, and Operator 25.
Are there opportunities to exercise at Oaks Melbourne on William Suites?
Yes, guests have access to a fitness centre during their stay.
Is Oaks Melbourne on William Suites located near the city centre?
Yes, it is 0.5 miles away from the centre of Melbourne.
Are any cleaning services offered at Oaks Melbourne on William Suites?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Oaks Melbourne on William Suites?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Oaks Melbourne on William Suites?
Many travellers enjoy visiting St. Patrick's Cathedral (1.1 miles), Old Melbourne Gaol (0.6 miles), and Parliament House of Victoria (0.9 miles).
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