The Sebel Melbourne Docklands
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The Sebel Melbourne Docklands

18 Aquitania Way, Docklands, Melbourne, Victoria 3008 Australia
Traveller (319)
Two Bedroom Water View
Room & Suite (185)
Dining (39)

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About

4.0
#69 of 175 hotels in Melbourne
4.3 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.0 of 5 bubbles
Value
4.5-star apartment hotel on the Docklands NewQuay Promenade. The Sebel Melbourne Docklands is elevating the concept of hotel accommodation in Melbourne’s vibrant Docklands neighbourhood. Whether you’re joining us on business or a family holiday, for a short stay or long-term engagement, our apartment hotel offers the perfect base for work, relaxation, and discovery. For extended stays, the additional living space of our apartments makes it easier for guests to relax and feel completely at home.
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Property amenities
Paid private parking on-site
Wifi
Coffee shop
Taxi service
Business Centre with Internet Access
Conference facilities
Facial treatments
24-hour security
Car park
Free wifi in the business centre
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Meeting rooms
Full body massage
Massage
BBQ facilities
Baggage storage
Newspaper
Outdoor furniture
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air conditioning
Additional bathroom
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Marina View
Harbour View
Languages Spoken
English, French, Spanish, Chinese and 2 more

Location

18 Aquitania Way, Docklands, Melbourne, Victoria 3008 Australia
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 84 out of 100
84
Melbourne Airport
11.4 mi
See all flights
Essendon Airport
935Reviews10Q+A100Room tips

Reviews
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Detailed Reviews
Dean C wrote a review Feb 2020
Melbourne, Australia636 contributions189 helpful votes
5.0 of 5 bubbles
The Sebel Melbourne Docklands ROCKS!!!

I have just had the best stay here at the Sebel Docklands today. After the most awesome welcome on arrival from Jesus who is an absolute gentleman, radiating energy, we were then personally guided to accessing the rooms.

The whole design of the hotel and the apartments will challenge your expectations of what you think you know a hotel to be. It’s great although a little disconcerting in the beginning it takes you out side of the mundane and normal. I love it, how exciting.

As for the room, the Sebel have set the 4C’s for standard in guest Comfort, Convenience, Cleanliness and Creativity.
A beautiful decorated and impeccably clean space. Everything you could expect and more, everything focused on the guest experience. No expense has been spared in ensuring everything you need for an extended stay is in the apartment. A real hotel diamond.

The kitchen was huge and the fridge is huge and spotless, the dishwasher was great and the appliances are all high end how could anyone complain.

A beautiful little balcony, and although I didn’t get a chance to use the gym and pool facilities I did peak in through the window a few times and it looked great.

We did take advantage of the onsite dining and were well looked after by maître de Leo. We had entree and mains and everything was yummy made with love by the truely passionate and creative chef Michael (thank you for the travel advice and I loved the way you plated up the Angus burger which was delicious btw).

The room and hotel have such an awesome ambience I ended up having a lovely peaceful sleep in that room. Job done by the team at Sebel! Happy guest happy hotel!

Anyhow I could go on and on about the lots of eateries around and free tram link to city and Docklands shops all a stone throws away but rather I want to end by saying on departure were honoured to meet Brandy and Sam at reception. True professionals in navigating out checkout with ease and on how to exit the car park without any hassle.

I could find absolutely nothing negative at all about the Sebel and staff, on the contrary, it has hit my top five list of most fav hotels! Thank you for all the hospitality I truely felt at home and well being looked after and see you soon.

Mr Dean from Melbourne
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from F_Hairie2019, General Manager at The Sebel Melbourne Docklands
Responded 22 Feb 2020
Dear Dean_ Cer, Thank you so much for your detailed review and this awesome 5* rating! It’s most pleasing to read how much you enjoyed your stay in our comfortable and well equipped apartments (you are right: the building is quirky!). Rest assured your praises have been shared with the teams, they are delighted to know they made such an impression. We look forward to welcoming you back soon, for another memorable stay. Kind regards Florence Hairie
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Claire S wrote a review Jan 2022
1 contribution
5.0 of 5 bubbles
From the moment we were welcomed at check in, to the moment we left, we enjoyed our stay immensely. The check in process was quick, clear and we were treated with a smile and a kind word. Nothing was too much trouble, including setting aside a carpark and keycard for my husband who was coming to Melbourne later than the rest of us. The room was clean and the air con on to cool it down for us on a very hot Melbourne day. We did not have a view from our apartment, but that did not matter. The two bedroom apartment was spacious and well set out. Aircons in each room and a huge fridge and freezer, dishwasher, utensils and balcony. We did not use the pool, but is was offered if we liked. Did not use the restaurant Capri, but it was open and busy. The carparking was a huge bonus. We were happy to pay the $35 to keep the cars safe and sound, and walked most places we needed, however in and out privileges allowed us to drive into the theatre and home again. Upon check out we were spending the day down the coast, and had some precious cargo and a spare car. We were able to leave this at the hotel for the day and pick it up on our way home. Thanks. We will definitely be back.
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Date of stay: January 2022
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jamie wei, Owner at The Sebel Melbourne Docklands
Responded 11 May 2022
Hi ClairesD658VW, Our goal is to bring great memories to you, and we made it. Thank you for sharing your experience. Regards, Jamie Wei
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Beemnz wrote a review May 2022
Auckland, New Zealand95 contributions13 helpful votes
3.0 of 5 bubbles
The stay at the Sebel Hotel in Docklands wasn't bad, but it wasn't good either. The room was only ready for after 3pm which is quite late and staff seemed to be under pressure to turn rooms around. Being a Gold Accor member, I usually get offered a nicer room within the same or next room category, but seemed to get just the standard room on a lower floor. The apartment was OK, but quite dated and some of the furniture had rips and tears and the kitchenware was minimal and unmatched. Being lower down, meant it was a bit darker and noisier with street activity. There was no instruction booklet or hotel info provided, so when the aircon wasn't working, we had no idea how to check it or contact reception. The room cleaning was very slow, and often after a day out, we'd get home around 3 or 4pm to find that it hadn't been done yet. The room also wasn't vacuumed once during our stay and used items like coffee, milk and dish soap weren't replaced. No coffee plunger was provided, but we managed to get one from reception.
The hotel is well located close to the Docklands waterfront and the major tram routes.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jamie wei, Owner at The Sebel Melbourne Docklands
Responded 11 May 2022
Dear Beem, Thank you for taking the time to share your experience. You are right, and the check-in time now is 3 pm as we have been suffering the labour shortage since late last year. We are glad to see you enjoyed the location and got the coffee plunger from the reception. We are looking forward to welcoming you again and will try our best to allocate you to a higher floor. Regards, Jamie Wei
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Trek594281 wrote a review Jan 2020
1 contribution3 helpful votes
3.0 of 5 bubbles
Overall the hotel was in a good location with access to free trams which was great.

I had 2x 2 bedroom apartments booked for a 3-4 night stay.

! apartment had a washer, dryer and clothes airer and the other only had a washing machine...you would expect consistency across apartments. if I only had the room with the washing machine I wouldn't have known about some rooms having dryers.

Rooms were good in size and other than the washing machine only for the first room it was fine.

The second room smelt like smoke from a previous guest which was not pleasant, especially as they were non-smoking rooms and the balcony was dirty and sticky. We had to contact guests services who came and cleaned the room but that was all that could be done. The smell lingered for the duration of our 4 night stay.

We had access to a pool, spa, sauna and gym which was good however I wasn't aware that these amenities were shared with an adjoining apartment block.

For what I was paying and the few problems I had I would have expected better service.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from F_Hairie2019, General Manager at The Sebel Melbourne Docklands
Responded 10 Feb 2020
Dear Trek594281, Many thanks for your detailed review further to your stay with us. I do apologize if your stay was not fully enjoyable, we have taken all your comments on board. All our apartments in the Sebel Docklands have a “all in one washer/dryer” while in the Sebel Residences, most apartments have a separate washer and dryer, only a few have the “all in one”. I am very sorry if this was not clearly explained. We hope you may consider staying with us again for a more pleasant stay. Kind regards Florence Hairie
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Jon L wrote a review Dec 2023
Plympton, Australia164 contributions73 helpful votes
+1
4.0 of 5 bubbles
We stayed at the Sebel Docklands just before Christmas.
It’s in a great location overlooking the old docks and close to the ‘District’ area while still within the free tram zone.

The rooms were of Apartment design with a kitchen/living area and a separate bedroom.
We were a little disappointed by the size of the apartment especially as we booked one of the “larger” options. The bedroom was tiny and the balcony could just about fit 2 chairs. It also had loose tiles that made it feel unsafe.
The bathroom was of a good size, but none of the rooms had a bath (we asked).
The room was equipped with 2 Tvs, bathroom toiletries, hairdryer, a Microwave, an oven, a hob, a full size F/F, a washer/dryer. Kettle (no coffee machine) tea/coffee making facilities, queen bed, robes sofa. We had scuff marks on the walks which was also disappointing.

The site is made up of the apartments and 2 residence towers. There is a largish lap pool, a spa, sauna and well equipped Gym. Strangely to enter this area you either had to use a separate lift or go to the ground floor go outside and then enter via a seperate door. To get towels you had to go to reception, which meant you had to then go outside to use the pool. Very weird.
The site also had a library, plus bookable areas such as a cinema room, a seperate indoor kitchen and dining area and a meeting room. (Presumably for the residents who live/stay longer )
On the roof (key from reception and again outside to access) there was a tennis court, barbecue areas and garden beds. We we’re disappointed by the layout as there wasn’t anywhere to relax and enjoy the sunshine. (No daybeds or loungers) in fact the whole site was of an industrial feel with concrete seating in the pool spa area, uncomfortable seating on the roof, and even the library. Some proper seating, cushions and even throws would make a wonderful improvement.

The overall hotel layout was very strange, the lobby with its floor to roof arrrangement needed cleaning on the upper levels. The day to day cleaners would need a cherrypicker to get there.

Overall the staff were very nice and helpful. We asked and got a late checkout. There was daily room service (not on Sundays or Public Holidays) any issues we had were dealt with quickly.

There is a cafe attached which served great food. Nearby shops and an easy walk to the District shopping area. Plus wonderful massage place next door.

Would we stay again? Possibly.
The balcony and the roof would be the reason we wouldn’t.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Parking is $40 a day
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bec P wrote a review Jan 2020
Perth, Australia66 contributions46 helpful votes
4.0 of 5 bubbles
Good location for where I needed to work. Easy access to free tram service. Quite a few restaurants within a short walk and a corner/liquor store across road which was handy. If you were going to Marvel Stadium during your stay it’s only about a 3 minute walk so good location for this venue.

Rooms were nice and clean. I had a 1 bedroom apartment with balcony. Fridge, dishwasher, kettle, hot plates all in room kitchenette. Bed was comfortable. Didn’t use facilities like gym or pool but seemed to be plenty of people using them. Only one food option inside the hotel which I only used at breakfast time. It was ok, nothing over the top or to get excited about but did the trick.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from F_Hairie2019, General Manager at The Sebel Melbourne Docklands
Responded 3 Feb 2020
Dear bec-I-p-80, Many for your feedback regarding your Sebel experience. We are very pleased to hear you enjoyed the comfort of our apartments and our convenient location. We hope to see you again soon Kind regards Florence Hairie
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David wrote a review Jan 2022
Melbourne, Australia1 contribution
2.0 of 5 bubbles
Stayed for two nights with wife and daughter. Room was smelly and not cleaned properly on entry. Hotel is otherwise nice but pool access is ridiculously complicated given the pool is shared with a residential complex: you need to go to reception, be escorted outdoors to the residential complex to receive a pool key card, then return to the pool. The building manager of the residential complex is a rude, bald man on a serious power trip. On day 1, we witnessed him abusing two hotel guests for entering the gym area. On day two, myself and my daughter followed the process and waited for 15 minutes for him to appear and provide a key card for us. As it was morning, I asked the reception staff member if it would be OK to keep the key card for the remainder of the day as we planned to swim again in the evening. I was told this was fine and that I could return it at the end of the day. A few hours later, the reception staff called my wife (who was at work) to demand that we return the key card as there was not enough of them for all hotel guests (like that's our problem to sort out). She informed them that was impossible as we had been told it was OK for us to keep it and we were not in the hotel at that time. When she returned from work she was looking forward to a swim with my daughter but found the key card not working. When she enquired at reception, she was told the building manager had banned us from pool access for the remainder of our stay. Rather than defending their guests, the hotel pleaded with us not to take this up with the building manager and tried to placate us with a cheap bottle of wine.

I'd suggest to the Sebel that that prioritise their guests' experience and demand better support from the fool who runs the residential complex. Will not stay again.
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Date of stay: January 2022
1.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jamie wei, Owner at The Sebel Melbourne Docklands
Responded 6 Jan 2022
Dear David, Thank you for sharing your experience at the Sebel Docklands. I understand your frustration about the current Pool Use Roles. Unfortunately, the covid situation is still tricky, and this is the only way to prevent the pool from becoming too crowded. It may keep our guests, including your family stay safer. It could be a miscommunication if any receptionist tells you to keep the swipe after using the pool. Because we always escort our guests to get the pool access and stress that the pool swipe is a shared key, it should be returned after each swimming. We carefully select the Welcome Drinks from a local premium supplier, and most guests love the brand. We will buy another brand for you if there is any chance in the future. We beleive the regular pool operation will be back as soon as the Covid situation improves. Regards, Jamie Wei General Manager
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Emma B wrote a review Jan 2020
Geelong, Australia9 contributions7 helpful votes
+1
5.0 of 5 bubbles
Our night at The Sebel was fantastic from start to finish. Check in was a breeze with friendly staff happy to answer our questions.
The room was clean and modern and great value for money.
We stayed in a 2 bed apartment with a balcony and water view. The view was fantastic from inside and outside the apartment.
The beds were comfortable and both bedrooms and the lounge room had split system Air conditioners.It was so quiet! No city noise that we usually experience when staying in Melbourne. Shops,Artvo, restaurants and trams were a short stroll away. Our 12yr old loved the pool and spa. The staff were very accommodating and gave us a late check out. The assistant manager Jesus was lovely to chat to when we collected our bags.
Can't wait to return but will stay longer next time.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from F_Hairie2019, General Manager at The Sebel Melbourne Docklands
Responded 16 Jan 2020
Dear T8428ZN, Thank you so much for your kind feedback and 5* rating; we are delighted to hear you enjoyed the comfort of our apartments and all our facilities for a terrific stay in Melbourne. Rest assured your praise have been shared with our teams. We hope to see you again very soon Kind regards Florence Hairie
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Airish D wrote a review May 2020
1 contribution3 helpful votes
5.0 of 5 bubbles
I have the most comfortable stay at The Sebel and by far it has the feel of being close to home. Staying at their 1 bedroom apartment and balcony is the best deal I could ever have in Melbourne.

Room: It has a complete package of appliances (TV, refrigerator, cook top, oven, dishwasher, toaster, sandwich maker, washing machine and dryer).

Cleanliness: It is flawless clean and weekly maintained even the hallway.

Location: Docklands neighborhood is more than superb. Shops and restaurants around the area. It is peaceful at night and surely comfortable to have a good night sleep.

Convenience: Free tram zone transportation

Attraction: It is just 10 minutes away from CBD but don’t go further away for serenity since it is right in front of you.

Accomodation: They have the most friendly and efficient staff having immediate actions for requests.

Price: The Sebel is the best and cheapest deal you’ll ever have in Docklands.

Overall, The Sebel exceeded my expectations in an affordable yet classy hotel.
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Date of stay: May 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DayTrip542997 wrote a review Jun 2020
20 contributions42 helpful votes
3.0 of 5 bubbles
We booked at The Sebel for a inner city (mid week) stay. we found the staff to be most helpful and accommodating but the facilities are a bit tired and worn and the place could do with a good paint (and preferably not purple!) as the corridors are quite dark. While it was advertised as having kitchen facilities the bare minimum was provided, no cooking utensils, one saucepan and a sandwich maker was all that was provided. We only had breakfast in the room (had brought our own) so the lack of kitchen supplies wasn't a problem for us but might be if you planned to cook. We only received one towel each, no hand towels or face washers and the smallest packet of soap I've ever seen. I did ask for more pillows and the staff were most obliging but should you have to ask for basics like hand-towels?
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Review collected in partnership with Accorhotels.com
Date of stay: June 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Jan C
Sydney, Australia32 contributions9 helpful votes
You will need to contact the hotel, we had a 2 bedroom 1 bathroom and we could see the water if we stuck our head around the balcony.....
Answer from Ian J
Camperdown, Australia99 contributions62 helpful votes
You don't have to walk anywhere except out the front of the station, it's free tram right to the door of the hotel
Answer from 361athompson
New York City, New York2 contributions
5 to 10 minute walk.
Linnyaus13 asked a question Aug 2017
Glenelg, Australia58 contributions51 helpful votes
Does the hotel require a bond and if so how much?
Answer from James M
2 contributions
yes up to 500 will be held for incidentals
antonialivestotravel asked a question Jul 2017
Melbourne59 contributions50 helpful votes
Are the lifts swipe card protected and can early check in be arranged?
Answer from Desmond S
Metro Manila, Philippines14 contributions1 helpful vote
Yes it's protected, depend on the availability of the room, but you can deposit your baggage there...
Jon L wrote a tip Dec 2023
Plympton, Australia164 contributions73 helpful votes
4.0 of 5 bubbles
"Parking is $40 a day"
Read full review
Claudia F wrote a tip Oct 2023
1 contribution
4.0 of 5 bubbles
"Explanation needed of the workings of the appliances etc."
Read full review
baggins70 wrote a tip Feb 2023
50 contributions7 helpful votes
4.0 of 5 bubbles
"As previously explained in the original section be sure to ask for seperate key card to access carpark from lift."
Read full review
Jordy2010 wrote a tip May 2022
Albury, Australia20 contributions18 helpful votes
2.0 of 5 bubbles
"Try somewhere else"
Read full review
zuzahandbear wrote a tip Dec 2019
Adelaide, Australia234 contributions130 helpful votes
4.0 of 5 bubbles
"Beware that the hotel has multiple buildings. Try requesting the main building too have easy access to facilities."
Read full review
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PRICE RANGE
£98 - £123 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaVictoriaMelbourneDocklands
NUMBER OF ROOMS
96
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE SEBEL MELBOURNE DOCKLANDS - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about The Sebel Melbourne Docklands
Which popular attractions are close to The Sebel Melbourne Docklands?
Nearby attractions include ArtVo (0.3 miles), Dialogue in the Dark (0.3 miles), and Melbourne City Marina (0.2 miles).
What are some of the property amenities at The Sebel Melbourne Docklands?
Some of the more popular amenities offered include room service, a business centre, and meeting rooms.
Which room amenities are available at The Sebel Melbourne Docklands?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Sebel Melbourne Docklands?
Guests can enjoy breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at The Sebel Melbourne Docklands?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to The Sebel Melbourne Docklands?
Conveniently located restaurants include Cargo Restaurant, Berth, and Renzo's Bar Cafe Italiano.
Is The Sebel Melbourne Docklands located near the city centre?
Yes, it is 0.9 miles away from the centre of Melbourne.
Are any cleaning services offered at The Sebel Melbourne Docklands?
Yes, dry cleaning and laundry service are offered to guests.
Does The Sebel Melbourne Docklands offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at The Sebel Melbourne Docklands?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Thai, and Vietnamese.
Are there any historical sites close to The Sebel Melbourne Docklands?
Many travellers enjoy visiting St. Patrick's Cathedral (1.9 miles), Old Melbourne Gaol (1.3 miles), and Parliament House of Victoria (1.7 miles).
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