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The Sebel Residences Melbourne Docklands

647 reviews
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Traveller (200)
Room & Suite (233)
Dining (23)
Overview
  • Excellent27%
  • Very good44%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
“grand mercure”(44 reviews)
“harbour view”(18 reviews)
“nolan building”(8 reviews)
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (647)Write a Review
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All reviewsgrand mercureharbour viewnolan buildingfree trambedroom apartmentbottle shopfull kitchennice apartmentthese apartmentscity circle trammain bedroomtram stopconvenience storeliving areawashing machinereception staffdocklands
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11 - 15 of 639 reviews
Reviewed 2 January 2018 via mobile

If it wasn't for the view we would have left. Rented a3bedroom apt to watch the nye fireworks. The apartment was very run down. Cupboard doors in kitchen hard to open. Bin broken. Floor sticky. Outside table dirty and sticky. Carpets not vacuumed properly. Not...More

Thank turpin_13
Response from Cameron B, Manager at The Sebel Residences Melbourne DocklandsResponded 3 January 2018

Dear turpin_13, Thank you for taking the time to provide your feedback from your stay with us at Sebel Residences over the New Year’s period. I'm very disappointed to read your feedback and do sincerely apologise, as we set ourselves extremely high standards to deliver...More

Reviewed 30 December 2017

There's two parts to this, my review of accom and my review of their lack of service, either way avoid this as an option. I am still waiting for management to contact me and to reverse an unauthorized credit card transaction where they have charged...More

Thank gypsyjoIstanbul
Reviewed 19 December 2017 via mobile

Almost impossible to find, no signage at the entrance facing the water - we lugged our bags around the block and back to find we had walked straight past! Sebel Apartments is the same thing - that’s it-often apartments and hotels can have separate entrances...More

Thank Debbydoodardar
Response from Cameron B, Manager at The Sebel Residences Melbourne DocklandsResponded 21 December 2017

Dear Debbydoodardar, Thank you for taking the time to provide your feedback, while very disappointing to read your feedback, I appreciate you making us aware, so we can follow up accordingly with all required departments. I apologise for any confusion with locating our main reception...More

Reviewed 19 December 2017

Located on the edge of the CBD and Docklands this property is well located and surrounded by eating and entertainment options. The apartment had all I needed and was very comfortable. With the Accor service standard met by the front office you feel like you...More

Review collected in partnership with Accorhotels.com
Thank Mark L
Response from Cameron B, Manager at The Sebel Residences Melbourne DocklandsResponded 19 December 2017

Dear Mark L, Thank you for taking the time to provide your feedback from your recent stay, I have already shared your comments with all of our staff, to reinforce the amazing service that they deliver! We pride ourselves on delivering the best possible service...More

Reviewed 7 December 2017

Convenient spot for direct access to the docklands and not to far from the city. Lovely clean apartment with all amenities required for a short stay. Staff at reception were exceptionally helpful and onsite parking very handy.More

Review collected in partnership with Accorhotels.com
Thank Bron H
Response from Cameron B, Manager at The Sebel Residences Melbourne DocklandsResponded 19 December 2017

Dear Bron H, Thank you for your positive review, our hotel team will greatly appreciate receiving your feedback, and knowing that their hard work and friendly attitudes are being recognised. As you mention our location is very close to the Melbourne CBD for leisure and...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Tennis Court
Details
Price range
US$117 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$117 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (200)
Room & Suite (233)
Dining (23)
Pool & Beach (4)
Questions & Answers
Ask a question
Traveljournalist2011
22 September 2017|
AnswerShow all 2 answers
Response from Jane S | Reviewed this property |
Hi there, I can guarantee you would get a view for the fireworks but I don't think it is available for that night/nights. As for the view, it's perfect & I highly recommend. Cheers, Jane.
0
Votes
Elizabeth M
6 June 2016|
AnswerShow all 5 answers
Response from DLVPerth | Reviewed this property |
I did not do parking so unfortunately I can't help you.
0
Votes
3012Manish1969
18 March 2015|
Answer
Response from MelbourneArchitect | Reviewed this property |
contact the Grand Mercure staff or the web booking site for availability details and pricing.
0
Votes
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12
Room Tips
"Any room above Level 8 would offer great views"
Read review
"Not promenade building"
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"Spend the extra and enjoy the view"
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"Views from the City to the Sea"
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