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Pan Pacific Perth

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Traveller (538)
Room & Suite (197)
Dining (68)
Overview
  • Excellent50%
  • Very good33%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“swan river”(144 reviews)
“the club lounge”(87 reviews)
“refurbished room”(28 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Offers from Pan Pacific Perth
Special Offer: Save 10% plus breakfast
Hotel deals
Offers from Pan Pacific Perth
Special Offer: Save 10% plus breakfast
Hotel deals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,574)
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1,511 results
Traveller rating
734
491
158
76
52
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LanguageEnglish
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734
491
158
76
52
Show reviews that mention
All reviewsswan riverthe club loungerefurbished roomhigh teaan upgraderoom servicebuffet breakfastelizabeth quayvalet parkinggreat roomcomfortable staycomfy bedcity centrekings parkconciergeexecutivecanapes
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1 - 5 of 1,511 reviews
Reviewed yesterday

We were in desperate need of a break from work and parenting and, given time constraints an overnighter would have to do. We chose the Pan Pacific because they promised a beautiful room plus breakfast and “club privileges” (access to the Pacific Club Lounge), which...More

1  Thank Despforbreak
Hotel's Favourite
Reviewed 2 weeks ago via mobile

Stayed here for 2 nights having been up and down the coast and it was nice to come to something more business like. This is a hotel for business people and airline crew for sure. Not particularly cosy and the communal areas fine but just...More

Thank IncognitoJones
Response from RobWeeden, General Manager at Pan Pacific PerthResponded 2 weeks ago

Dear Incognito Jones (Love the handle) Thank you for the comments and particularly the references to our Concierge team. Andre, Stuart and Milton are each members of the world famous Les Clefs D'Or (The Black Belts of the Concierge world) and experts in their field....More

Reviewed yesterday

Reception are very friendly and accommodating, Stayed on the club level. Very good breakfast and evening pre-drinks. Room very large, however,what I didn't like is the windows, They seem to be high not from the ground but shoulder height.The pool was disappointing, didn't try the...More

Thank mark359
Reviewed 2 days ago via mobile

Room was very average but clean. Lighting in bathroom was great for applying makeup. Hotel employees are very courteous and accommodating. Breakfast in the morning was nice. Free wine and fruit platter was provided. Nice touch but not overall not impressive.

Thank TravelLadyBeetle
Response from RobWeeden, General Manager at Pan Pacific PerthResponded yesterday

Dear Lady Beetle Thank you for the review. Clearly we have a little to work on and that is exactly what we will do. I hope that you will give us another opportunity to dazzle you when next in Perth. Rob Weeden - General Manager

Reviewed 2 days ago

Fantastic stay! Great location, delicious food, friendly, cheerful and helpful staff. Thankyou to everyone at the hotel for making our stay enjoyable, your hotel is now one of our favourites. We will be back!

Review collected in partnership with Pan Pacific Hotels Group
Thank garyjones6
Response from RobWeeden, General Manager at Pan Pacific PerthResponded yesterday

Dear Gary Thank you for the fabulous comments and for referencing the effort of our people. We work hard at delivering a little magic each and every day. Rob Weeden - General Manager

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$120 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Perth
#14 Luxury Hotel in Perth
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$120 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Perth
#14 Luxury Hotel in Perth
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (538)
Room & Suite (197)
Dining (68)
Pool & Beach (15)
Amenities (19)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
niya92
9 April 2018|
AnswerShow all 4 answers
Response from RobWeeden | Property representative |
Hi Niya Most if not all hotels in Australia and the western world will take a credit card pre-authorisation at registration. This has become a requirement imposed by the banks to arrest the increase in credit card fraud... More
1
Vote
Stephen R
11 March 2018|
Answer
Response from Guja5 | Reviewed this property |
Hi! I really can’t help you because I never stopped at the lounge except the first day at the lounge ... I ate in the room and I must say it was good food. Good buffet at the restaurant tough... Enjoy Perth ... it’s a... More
1
Vote
Google Translation
frank b
19 January 2018|
AnswerShow all 5 answers
Response from YARHK | Reviewed this property |
Yes, they can the Concierge are super knowledgeable. Also, try the Tourist Office in the CBD they can book trips and also have free maps for walking tours. Perth's transport system is easy to navigate and will get you to... More
1
Vote
Room Tips
"keep doing what you are doing thankyou so much for a great stay"
Read review
"The higher levels do give a good view of the River, city and environs. We were lower BUT what a brilliant..."
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"See above ask for a high floor and a room nearer the River."
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"Ask for a river view"
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