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Alderney on Hay

282 reviews
#54 of 65 Hotels in Perth
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Traveller (65)
Room & Suite (23)
Dining (6)
Overview
  • Excellent15%
  • Very good24%
  • Average18%
  • Poor15%
  • Terrible28%
Travellers talk about
“indoor pool”(5 reviews)
“hay street”(14 reviews)
“sofa bed”(3 reviews)
Paid Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Fitness centre
Kitchenette
3.5 Star Hotel
All hotel details
Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (282)Write a Review
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LanguageEnglish
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All reviewsindoor poolhay streetsofa bedqueens gardensundercover parkingthe cafe downstairscooking utensilsgreat accommodationwe've stayedfull kitchenwashing machinean overnight stayfree cat busswan riverlaundrywacadryer
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131 - 135 of 281 reviews
Reviewed 11 November 2014

Stayed in a 2 bedroom apartment for 6 nights. Unit has 2 single beds (which are pretty small) and a double bed. There were 5 of us so it was ok. Spacious living area, moderate kitchenette, dining table and large sofa that can be converted...More

Thank SoephySue
Reviewed 5 November 2014

Yes the location is close to the city and the price is fair. However next time I will pay a little more and stay somewhere where the showers are warm and a little less mouldy. The service ranged from non existent to horrible, can't recommend...More

2  Thank Wonderwander5
Response from Roshan G, Manager at Alderney on HayResponded 10 November 2014

Dear Guest, Thank you for your feedback. I have done a few room inspections and found no mould in the apartments. Also with regards to cold water we had no complaints from any of the apartments. We had a full house last 4 days out...More

Reviewed 28 October 2014

clean and spacious has everything you need for a stay in the city would come again staff were friendly room was clean noise level was ok and room had everyhting you would need for a good self contained trip

Thank debbie99990
Response from Roshan G, Manager at Alderney on HayResponded 2 November 2014

Dear Guest, Thank you taking the time to review our property and for giving us an opportunity to become a favourable accommodation supplier for you and your family. Feel free to like us on Facebook to receive special updates and deals!

Reviewed 26 October 2014

We stayed here over the weekend and the service was absolutle joke. The hotel across the road complained of noise when it wasnt even coming from us and now we are not getting our bond back. I spoke to the owner on the phone and...More

3  Thank SarahAnnAllaway
Response from Roshan G, Manager at Alderney on HayResponded 29 October 2014

Good Evening, We have already replied to your other review. You were in a room with the other reviewer and decided to selfishly ruin the nights of other guests. Please find attached our response to your previous review: "Dear Guest, Thank you for your feedback...More

Reviewed 26 October 2014

Nice hotel but the staff are very very rude, will do anything to charge you an extra dollar, manager told me he doesn't care when we tryed to talk to him, we're charged $100 for no reason very disappointed would highly recommend to stay else...More

2  Thank Ricmarles
Response from Roshan G, Manager at Alderney on HayResponded 26 October 2014

Dear Guest, Thank you for your feedback and advising us that you are going to put negative comments of the property so we can keep an eye for it and reply and tell the full story behind it. Our night staff received a call from...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$74 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Perth
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$74 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Perth
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (65)
Room & Suite (23)
Dining (6)
Pool & Beach (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
felvira
4 July 2017|
Answer
Response from bundydeniss | Reviewed this property |
No it is not opened 24 24 hours - give them a call there could be other ways I think 7pm you need to enter from car park with key pad password
0
Votes
Emy K
12 June 2017|
AnswerShow all 3 answers
Response from Todd B | Reviewed this property |
it may be possible but I'm sure they will probably charge a fee. I have stayed here 5 times now and the man on the desk is very friendly maybe if you ask really nice explaining the situation . It would all come down to... More
1
Vote
sh t
1 April 2017|
Answer
Response from Rhonda S | Reviewed this property |
Yes you can I did this and they will also hold your luggage if you have things to do on the day after checkout
0
Votes
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123
Room Tips
"Not near elevator"
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"If you want a quiet room I suggest you ask. Upper floors and at the back are best. Lower floor rooms on the..."
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"you choose but I suggest not a disabled room"
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"Our room (21) faced the road but was very quiet as there is not a lot of traffic on that part of Hay Street."
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