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Sofitel Auckland Viaduct Harbour

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Sofitel Auckland Viaduct Harbour
Sofitel Auckland Viaduct Harbour
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2,624 Reviews from our TripAdvisor Community

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Showing 2,489: English reviews
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Reviewed 2 days ago NEW

In a country full of small motels and cozy B&Bs, we found the Sofitel to be a unique experience in New Zealand. We checked into the Sofitel after a 20 hour trip from Los Angeles and were delighted by the beautiful and serene decor, top-notch customer service and the waterfront location. The hotel is in close proximity to restaurants, stores...

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Helpful?
Thank Meghan T
Metro Manila, Philippines
HOTEL’S FAVOURITE REVIEW
Reviewed 7 January 2017

In terms of location, the Sofitel was a quiet 10 minute walk to the wharf where there are some trendy restaurants and shops. Walking in the opposite direction, toward the Wynyard Quarter which seemed to be a new development, it is also 10 minute walk to a slew of casual and trendy restaurants by the water. I especially enjoyed these...

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1Thank happytraveller523
About Hotel's Favourite Review
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour happytraveller523, Thank you for staying at the Sofitel Auckland and taking the time to write a review for us on your recent stay. It gives us great pleasure to know that you were impressed with the high quality of service standards provided by our ambassadors. Furthermore, I am delighted to read your were able to make use of our...

New York City, New York
Reviewed 3 days ago NEW

Did all the research on which hotel would give us the experience that we were looking, and came up with this (unexpectedly expensive) gem for our seven days. After we got over the sticker price and additions, we came to appreciate this wonderfully run establishment. The perfect location and is neither too busy nor too far from any of the...

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Thank InternationalPursuit
Auckland Central, New Zealand
Reviewed 3 days ago NEW

.It was a delight to stay again in the Sofitel. A nice quiet internal room with a very comfortable bed. The staff were friendly, helpful and courteous. Within walking distance to a large range of restaurants

Review collected in partnership with Sofitel.com
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Thank Eva G
Colleyville, Texas
Reviewed 5 days ago NEW

We stayed at this Sofitel prior to our cruise. We had a very nice room which was very large with a comfortable bed and large bathroom. Free internet was included for Accor members. The hotel was convenient for walking the waterfront area and our walking tour of the CBD area. Staff was nice and very helpful when we asked for...

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Helpful?
Thank Steveh3Texas
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Steveh3Texas, Thank you for choosing to stay at Sofitel Auckland Viaduct Harbour and taking your time to share your recent experience. I am delighted to read about the Magnifique experience you had with us and how our friendly ambassadors enhanced your time here at Sofitel Auckland. Thank you for taking your time to review your stay and it would...

Silverthorne, Colorado
Reviewed 5 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank jross60
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Yverdon-les-Bains, Switzerland
Reviewed 6 days ago NEW

Good location and good service ! What else ? The view from the suite is gorgeous, the jacuzzi and the swimming pool are very nice. The french restaurant is also lovely, there is a good atmosphere (and good wine ;))

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Thank teepadvisor
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour teepadvisor, Thank you for choosing to stay at Sofitel Auckland Viaduct Harbour on your visit to New Zealand and taking your time to share your experience. It is a pleasure to read that you enjoyed our facilities and the gastronomy at Lava Dining during your short visit. Thank you for taking your time to review your stay and it...

Wellington, New Zealand
Reviewed 6 days ago NEW

Largely same comments as last time - lovely staff at reception, lovely big room and bathroom (huge shower), lots of glass to look outside through rather than some other Sofitels I've stayed at which have been lots of wall and not much glass/view. Enjoyed sitting in the bar at night for a couple of Emersons Bookbinders (one of New Zealand's...

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Helpful?
Thank glennomeister
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour glennomeister, Thank you very much for taking the time to share your recent Sofitel experience with us. I am glad to hear you have enjoyed your luxurious room and our tranquil harbour location during your visit with us. Thank you once again for your review and your trust in our hospitality. We look forward to welcoming you back to...

Scottsdale, Arizona
Reviewed 6 days ago NEWvia mobile

We are staying at Sofitel by the harbor. It is a beautiful hotel and is 5 stars! We had dinner at Lava, the wonderful restaurant in hotel. Our Server Jagmohan was wonderful! He treated us like we were old friends and shared his life story with us. The menu is small but the quality and presentation of the meals were...

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Helpful?
Thank 400Belmar
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour 400Belmar, Thank you for taking the time to share your experience with us at the Sofitel Auckland Viaduct Harbour. It is a pleasure to read you enjoyed the wonderful experience provided at Lava Dining in particular from our ambassador Jagmohan who I am curtain will appreciate your lovely feedback. Thank you again for your feedback and I hope to...

Noosa, Australia
Reviewed 6 days ago NEWvia mobile

We find Auckland hard to get around and after talking to the locals they do to. I was a little concerned when we saw the outside of the Sofitel considering what we had paid but once we were inside we were very happy. The foyer is beautiful with lots of water features and very welcoming staff. Our room was of...

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Thank LPNOOSA
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour LPNOOSA, Thank you for taking the time to share your experience with us at the Sofitel Auckland Viaduct Harbour. I am pleased to hear you enjoyed our beautiful tranquil harbour location and the delivery of service from our helpful ambassadors during your stay with us. Furthermore we have updated your preferences to your profile for future stays. Once again,...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Lava Dining
Lava Dining
Cuisines: European, New Zealand
Sabrage Bar
Sabrage Bar
Cuisines: European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 

Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: £137 - £392 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, ACCOR, Travelocity, Cheap Tickets and Jetsetter so you can book your Sofitel Auckland Viaduct Harbour reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand
Hotel Style:
#1 Spa Hotel in Auckland
#1 Family Hotel in Auckland
#2 Luxury Hotel in Auckland
#3 Green Hotel in Auckland
#3 Romantic Hotel in Auckland
#6 Business Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Auckland Viaduct Harbour staff and other travellers.
28 questions
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Questions? Get answers from Sofitel Auckland Viaduct Harbour staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast is an additional $78. Try to get a rate that includes it.”
 of 5 bubbles InternationalPursuit, 20 Feb 2017 | Read review
“The best rooms overlook the harbor.”
 of 5 bubbles J_Cage, 16 Feb 2017 | Read review
“Ask for a room overlooking the marina”
 of 5 bubbles aussiecatherine, 13 Feb 2017 | Read review
“Water views are beautiful - and worth it.”
 of 5 bubbles 417nataliel, 5 Feb 2017 | Read review
“Lights from inside water feature reflect onto room ceilings. distracting at night.”
 of 5 bubbles BurtM_13, 4 Feb 2017 | Read review
5 of 5