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Sofitel Auckland Viaduct Harbour

Travellers' Choice award winner
GreenLeadersSilver level
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Sofitel Auckland Viaduct Harbour
Sofitel Auckland Viaduct Harbour
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2,679 Reviews from our TripAdvisor Community

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Showing 2,540: English reviews
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Paraparaumu, New Zealand
Reviewed 2 days ago NEW

I am Platinum Accor member so i stay in many hotels whilst travelling on business. I have to say that the staff here are some of the most helpful and professional people i have come across. I can't fault a thing with them. The only negative was a lack of close nearby shops. The internet was super fast, that helped...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank David R
New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Did all the research on which hotel would give us the experience that we were looking, and came up with this (unexpectedly expensive) gem for our seven days. After we got over the sticker price and additions, we came to appreciate this wonderfully run establishment. The perfect location and is neither too busy nor too far from any of the...

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1Thank InternationalPursuit
About Hotel's Favourite Review
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour InternationalPursuit, Thank you for taking your time to share your recent experience at the Sofitel Auckland Viaduct Harbour on Trip Advisor. I am pleased to read you enjoyed the comfortable long stay at Sofitel Auckland and were able to make use of our facilities, location on the Viaduct Harbour and explored beautiful attraction that New Zealand has to offer....

Sydney
Reviewed 2 days ago NEW

My wife and I stayed here in March for four nights as part of our honeymoon, and I've also stayed here 3-4 times previously for work. I believe it is the best hotel in Auckland, superbly finished with top notch service from the staff. The rooms are very modern and the breakfast is amazing!

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Helpful?
Thank AviationNZ
Henfield, United Kingdom
Reviewed 2 days ago NEW

Was looking forward to staying here and was not disappointed. Staff were very friendly and efficient. Our room overlooking the marina was immaculate. Leo in the bar was a joy to talk to. Breakfasts were a delight. Sorry to leave.

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Helpful?
Thank Andrew S
A TripAdvisor Member
Level Contributor
29 reviews
7 hotel reviews
15 helpful votes
Reviewed 3 days ago NEWvia mobile

This was a very impressive property--very luxe and beautiful decor, great big bathroom, luxury bedding, and the public spaces looked even more dramatic at night due to the beautiful lighting. Wonderful location next to Queen's Street shopping! Great staff--very attentive and professional. You couldn't stay in a hotel with a more lovely setting in Auckland! I heartily recommend this stellar...

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Thank A TripAdvisor Member
New Zealand
Reviewed 3 days ago NEW

We have stayed here before on a number of occasions but always booked well ahead. And that is my advise to anyone looking at staying here (or currently any hotel in Auckland for that matter). We had to visit Auckland at short notice and "nice" accommodation was as hard to find as "hens teeth" . We had to pay $600nz...

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Helpful?
Thank ravinon
Santa Fe, New Mexico
Reviewed 3 days ago NEW

We were pleased with the speciousness and attractiveness of our room. The furnishings are contemporary and very comfortable. The location - near the restaurants of the wharf and easy proximity to Queen Street shops - was perfect for easy strolls from the hotel. We especially enjoyed their well-equipped fitness room that had a full compliment of weights, machines and cardio...

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Thank Greg B
Auckland, New Zealand
Reviewed 4 days ago NEW

Outstanding hotel right in central Auckland down the waterfront. Close to great food.. Namely grand harbour for yum Cha! Easy access to ferry and transport. Excelant 5 star accom modern and not uptight! Just how we like it ...thanks!

Review collected in partnership with Sofitel.com
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Thank markwO2784PT
Charlotte, North Carolina, USA
Reviewed 4 days ago NEW

Located near the harbor and within walking distance to many Auckland city sites, this hotel is top notch. From the friendly and helpful gal at the reception to the large and wonderfully appointed room (balcony with harbor views, nice linens, Nespresso, robes, slippers, you get the picture), I could not have asked for more. I only stayed one night but...

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Thank bas0921
Greater Manchester, United Kingdom
Reviewed 5 days ago NEW

Having stayed at the sister hotel in Brisbane, we expected that this hotel would be one of the best we would encounter on our tour of Australia and New Zealand and we certainly weren't let down. Fantastic quality throughout, from very comfortable corner room to top class restaurant. Our dinner here was excellent and the breakfast the best of said...

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Helpful?
Thank 114tonyw406
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour 114tonyw406, Thank you very much for taking the time to share your recent Sofitel experience with us. I am glad to hear you have enjoyed your comfortable room, the breakfast and dinner at our Lava Dining restaurant and our tranquil harbour location during your short visit with us. Thank you once again for your lovely review and your trust...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Auckland Viaduct Harbour staff and other travellers.
28 questions
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Questions? Get answers from Sofitel Auckland Viaduct Harbour staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have the money get a Harbor View.”
 of 5 bubbles ravinon, 23 Mar 2017 | Read review
“Ask for a room away from the adjacent bus terminal across the street.”
 of 5 bubbles GregB172, 23 Mar 2017 | Read review
“The rooms overlooking the marina are a little noisy at times.”
 of 5 bubbles wdbentley, 19 Mar 2017 | Read review
“Get a marina view room for a little extra”
 of 5 bubbles 545vladl, 19 Mar 2017 | Read review
“Rooms overlooking the quay offer great views but with floor to ceiling windows offer very little privacy without closing the drapes”
 of 5 bubbles 779bobt, 12 Mar 2017 | Read review
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