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Crowne Plaza Auckland

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#10 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Crowne Plaza Auckland
Crowne Plaza Auckland
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1,598 Reviews from our TripAdvisor Community

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Showing 1,451: English reviews
Reviewed 2 days ago NEWvia mobile

Stayed here for just 1 night. Very nice spacious room. Very comfortable bed with great pillows. I always love pillow menus. The staff are very friendly and helpful. It's a very convenient location. The lobby bar is very nice for a meet up or quite drink. Restaurant for breakfast was very nice. A very nice buffet with enough choice. I...

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Helpful?
Thank Michelle S
Saint Paul, Minnesota
Reviewed 2 days ago NEW

I'd describe this as a safe-bet hotel. You know exactly what you are going to get, it meets all expectations. It has a good location, everything is walk-able. The rooms are fine...a little worn, but totally serviceable. The staff was good. There isn't much to say other than this hotel is exactly what you would expect.

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Thank Josh B
Perth, Australia
Reviewed 3 days ago NEW

This is a well run and well maintained property in a city centre location. Easy access to the main shopping street through the hotel's rear exits. Rooms are spacious and meet all the requirements for a premium property i.e. good quality beds and linen, comfortable seating, air-conditioning controls that work, good Wi-Fi connection, a decent TV, tea and coffee making...

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Thank Chris648
chelmsford
Reviewed 5 days ago NEW

Great hotel very central to the city centre, good cleans and large rooms, didn't eat there so can't review restaurants,but staff very friendly and helpful, car park next door, would recommend this hotel

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Thank suejessex
Jakarta, Indonesia
Reviewed 5 days ago NEW

The Crowne Plaza staff were in contact with us by e-mail before we arrived, and we were assigned a lovely quiet corner room on the 25th floor with a partial view, between buildings, of the harbor. The room was very light because it had windows on two sides. The larger window faced the back of Sky City Hotel and Sky...

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Thank Staidthere
Sydney, Australia
Reviewed 6 days ago NEW

The hotel is situated on Albert street and very central in Auckland within walking distance of all the main sites. We visited Auckland on a tourist trip with the family and had two rooms for our family of 5. The rooms are spacious and ours had each two double beds. We had rooms on the 20th floor with a view...

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Thank Bram G
Singapore, Singapore
Reviewed 1 week ago NEW

The room was extremely cozy and was surprisingly big. The service is also great, the staff were patient and extremely accommodating. Especially loved the view and the interior room design. The tea and coffee selection were also great and were really helpful.

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Helpful?
Thank RiverZH
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear RiverZH, Thank you for your review of our hotel. We were delighted to hear you enjoyed your stay with us, particularly the service you received from our team. Guest service is our number one priority and it is always a pleasure to read when we have got this right. We hope to welcome you back to stay again on...

Philadelphia, PA
Reviewed 1 week ago

As a Spire IHG Rewards member, I used points to stay at this hotel. For NZ$40, they allowed me to upgrade to the Club Floor, and get free breakfast in the main restaurant. With these perks, the hotel was a good choice. The Club lounge is certainly decent, and there's free alcoholic drinks there during happy hour, with plenty of...

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1Thank Dave's_reviews
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Dave's_reviews, Thank you for your feedback of our hotel and thank you for your loyalty as a Spire Elite IHG Rewards Club member. We were so pleased to hear you had a great stay in one of our Club Rooms with access to our Club Lounge and all associated benefits, a great space in which to unwind and relax...

New Zealand
Reviewed 1 week ago

We decided to come up for a couple of nights from Hamilton for some time out. We usually stay at another major brand but decided to try Crowne Plaza. Check was very quick. The room we got given was very nice, suited our needs perfectly. Just by chance I asked how much to upgrade to a Club Room. It was...

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Thank PaulaNewZealand
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear PaulaNewZealand, Thank you for taking the time to write a review on your recent stay here at Crowne Plaza Auckland. We were so pleased to hear that you had such an enjoyable stay here in one of our Club Rooms with access to our Club Lounge and enjoyed all facilities throughout the hotel. Thank you for your comments regarding...

Sydney, Australia
Reviewed 1 week ago

We stayed one night at the Crowne Plaza. The service from front desk staff and housekeeping was excellent. The room was comfortable enough though the shower isn't great. Loved the 'Make your own' freshly squeezed juice at the buffet breakfast!

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Helpful?
Thank Alison d
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Alison d, We were so pleased to hear you enjoyed your stay with us, particularly the service you received from our team throughout the hotel. Thank you for taking the time to let us know. We look forward to welcoming you back to stay with us again. Warm Regards, The Crowne Plaza Auckland team

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: £120 - £347 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Green Hotel in Auckland
#7 Family Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Auckland staff and other travellers.
10 questions
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2 months ago
Califon
San Francisco, California
over a year ago
Cary North Carolina

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Questions? Get answers from Crowne Plaza Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms are on the high floors.”
 of 5 bubbles Chris648, 13 Jan 2017 | Read review
“Ask for one of the higher floors.”
  • View on the Sky City Tower from the room on floor 20
 of 5 bubbles 870bramg, 10 Jan 2017 | Read review
“All the Rooms are nice but if you can go for a Club Room on a high floor.”
 of 5 bubbles PaulaNewZealand, 8 Jan 2017 | Read review
“It's not a noisy hotel , so all floors are very quiet”
 of 5 bubbles 768abouttime2, 5 Jan 2017 | Read review
“Ask for a room on the higher floors”
 of 5 bubbles Litoria2015, 31 Dec 2016 | Read review
5 of 5
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