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Crowne Plaza Auckland

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#10 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Crowne Plaza Auckland
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1,546 Reviews from our TripAdvisor Community

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Showing 1,403: English reviews
Auckland Region, New Zealand
Level Contributor
19 reviews
15 hotel reviews
Reviewed 4 days ago NEW via mobile

As always I was not disappointed with my stay. The staff are very professional & helpful. I had all my meals in the restaurant and for a nice change there is staff everywhere there to assist. They go the extra mile to accommodate any needs. The rooms are lovely & clean. The beds are comfortable with excellent pillows. The shower... More 

Helpful?
Thank Ngatiwhatua
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Ngatiwhatua, Thank you for your review of our hotel. We were delighted to hear you enjoyed a comfortable and relaxing stay with us and that you particularly enjoyed our rooms and the service you received from our team. We look forward to seeing you again on your next visit into the city. Warm Regards, The Crowne Plaza Auckland team More 

Tauranga, New Zealand
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago NEW via mobile

Crowne Plaza never fails on offering a fantastic stay - absolutely our hotel of choice when visiting Auckland - whether we are here on business or a family getaway this hotel delivers every time. The location for us is perfect - walking distance to shopping and great eating options. Lovely well appointed rooms, comfortable beds and pillows and best of... More 

Helpful?
Thank Sharron H
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Sharron H, Thank you for taking the time to share your feedback following your recent stay with us. We were so pleased to hear you had another great stay and that we are your hotel of choice in Auckland. We look forward to seeing you again on your next visit to the city! Warm Regards, The Crowne Plaza Auckland... More 

Florida
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago NEW via mobile

We always choose the Crowne Plaza as our home base in the Pacific; flying in on Air New Zealand from California and resting awhile in this beautiful city and enjoying the country before moving on to Australia. The hotel is tops in every way: service, food, accomodation, and the location is just right. Thanks so much for another delightful experience.

Helpful?
Thank seagirloz
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear seagirloz, Thank you for choosing to stay with us once again on your most recent visit to Auckland. We were delighted to hear you had another great stay and that we are your home base when flying through on your way to Australia. We look forward to welcoming you back to stay with us again on your next time... More 

Level Contributor
100 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 week ago

This hotel is everything that I expect a first class hotel to be... the location in the city is great, the staff is friendly and helpful, and the rooms are quiet and well appointed. The breakfast buffet offered at the hotel is also first rate.

Helpful?
Thank Richard M
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Richard M, Thank you for your review of our hotel. We were delighted to hear you had an enjoyable stay with us and found our team friendly and helpful. We look forward to welcoming you back to stay with us again. Warm Regards, The Crowne Plaza Auckland team More 

Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Very happy with the hotel location and room. The staff were extremely friendly and helpful. Staff at the front desk made every effort to find a room before the official check in time. Excellent meal in the restaurant.

Helpful?
Thank aquamaster1948
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear aquamaster1948, Thank you for your review of our hotel. We were delighted to hear you enjoyed your stay with us here at Crowne Plaza Auckland, particularly our location and the service you received from our team. We look forward to welcoming you back to stay with us again on your next visit to New Zealand. Warm Regards, The Crowne... More 

Chicago, Illinois
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Stayed a couple nights in November 2016. Hotel was clean, and had a great location with easy access to all of central Auckland attractions, as well as easy access to the Skybus to the airport. The staff person was kind enough to give us a room for an early check-in at 930am coming from a flight from the USA. The... More 

Helpful?
Thank goduke2016
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear goduke2016, Thank you for your review of our hotel following your recent stay with us. We were so pleased to hear you had an enjoyable stay and particularly enjoyed our location in the centre of the city. We look forward to welcoming you back to stay with us again. Warm Regards, The Crowne Plaza Auckland team More 

Cairns, Australia
Level Contributor
3 reviews
Reviewed 1 week ago

Great location of hotel, Beds were very comfy. No request was too hard for the staff team, I would recommend for anybody wanting a good quiets night rest. Ankit from concierge was very personable and great made some great recommendations. Also the T.V's must be brand new and are a lot bigger than any hotel i have stayed in previously.

Helpful?
Thank ReviewsbyRig
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear ReviewsbyRig, Thank you for taking the time to share your feedback following your recent stay with us. We were delighted to hear you had a comfortable stay and enjoyed a great nights sleep. We know how important a comfortable nights rest is when travelling away from home. It is great to hear you also enjoyed the interaction you had... More 

Berkeley, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

The hotel is located at the center of the CBD with many attractions nearby. The rooms have very good sounds insulation and are spacious. There is an on site laundry room and a small gym. The breakfast bar is very good with good food options. Overall, highly recommended.

Helpful?
Thank Mike H
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Mike H, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. Thank you for your recommendation and we look forward to welcoming you back to stay with us again soon. Warm Regards, The Crowne Plaza Auckland... More 

Dorset, UK
Level Contributor
50 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago via mobile

Like all hotels, motels and guest houses in New Zealand, we got a friendly welcome at the Crowne Plaza which was great after a long and tiring journey. The bed and pillows were comfortable and we got a reasonable rest and overcame our jet lag. The buffet breakfast was extensive and replenished efficiently, even when there was a rage tour... More 

Helpful?
Thank baglan
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear baglan, Thank you for taking the time to share your feedback following your recent stay with us at Crowne Plaza Auckland. We were delighted to hear you enjoyed a well earned rest after your long journey from the UK. We were also pleased to hear you enjoyed our buffet breakfast in Aria Restaurant and thank you for your comments... More 

Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

We stayed here as part of a company conference. The hotel is clean and the staff are friendly. Bar area is spacious and a good place to socialise. Breakfast was buffet style and well serviced. Would recommend if you're looking for a reasonably priced hotel.

Helpful?
Thank Phil M
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Phil M, Thank you for taking the time to write a review of our hotel. We were pleased to hear you enjoyed your time here for your conference. Thank you for your recommendation and we look forward to welcoming you back to stay with us again. Warm Regards, The team at Crowne Plaza Auckland More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: £142 - £397 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Family Hotel in Auckland
#7 Green Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Auckland staff and other travellers.
10 questions
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1 month ago
Califon
San Francisco, California
over a year ago
Cary North Carolina

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Questions? Get answers from Crowne Plaza Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a back facing room”
 of 5 bubbles 769mikeh769, 20 Nov 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles Emiliamd13, 14 Nov 2016 | Read review
“Club floors are worth it if you can make happy hour every night”
 of 5 bubbles meghanb904, 9 Nov 2016 | Read review
“high floor rooms offer better city views”
 of 5 bubbles statusquobuster, 8 Nov 2016 | Read review
“If you a can spend a bit more for a club room, little extras are great.”
 of 5 bubbles lifat, 25 Oct 2016 | Read review
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