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Crowne Plaza Auckland

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#10 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Crowne Plaza Auckland
Crowne Plaza Auckland
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1,664 Reviews from our TripAdvisor Community

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Showing 1,509: English reviews
Seattle
Reviewed 9 January 2016

We stayed for 5 days in total. Incredible location. Walking distance to the marina and shops. Staff is very friendly and helpful. The hotel is a little dated but clean and takes care of all basic needs. There is access to public parking and the hotel offers discounted rates. Overall it was a very pleasant stay.

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Helpful?
Thank LilaSeattle
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear LilaSeattle, Thank you for taking the time to review our hotel and services. We are pleased to hear that you enjoyed your recent stay with us at the Crowne Plaza Auckland and that you took advantage of our prime location. Our friendly team are always happy to help. We look forward to seeing you again soon. Warm regards, The...

Hyderabad, India
Reviewed 8 January 2016

The hotel is centrally located.The shopping area is next door just five minutes walk.The property in which this hotel is located also has a mall and parking place which is very convenient. The staff is helpful and professional.

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Thank sonimadhu
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear sonimadhu, Thank you for reviewing the Crowne Plaza Auckland. We are glad to hear that our staff were able to assist you to a high standard on your recent stay with us. We do have a mall in the building adjacent to us, which means our guests have access to great shops and restaurants close by, our 24/7 concierge...

Sydney, Australia
Reviewed 8 January 2016

My wife and I stayed here on the first night of our week-long visit to New Zealand. It was Christmas Day so we decided to splurge and book the Executive Suite on the 28th floor. Check-in was very efficient and friendly. The room itself was magnificent. It comprised of 70m2 over two floors. Downstairs was the living area, which was...

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Thank tommyfromsydney
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear tommyfromsydney, Thank you for reviewing our hotel and club lounge services. We are pleased that you had such a great stay with us over christmas and enjoyed our executive suites. These are great rooms, with space to truly spread out over two floors with a balcony on the top level. The club lounge is a great way to relax,...

Chur, Switzerland
Reviewed 6 January 2016

Starting my 2 month visit to New Zealand I took the opportunity to use some of my collected points to stay at the Crown Plaza. One could think that when no money is paid for accommodation, the service would not be the same. In the contrary, I was treated with the same attendance as if I was a paying customer....

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Thank ToblerE
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear ToblerE, Thank you for choosing to stay with us as an IHG rewards member. Congratulations on redeeming your rewards points on a stay with us. We pride ourselves on offering the best service and providing memorable stays for all of our guests and are glad that you saw and experienced this. We look forward to welcoming you back to...

Marietta, Georgia
Reviewed 6 January 2016

We have stayed in this hotel for our family vacation. The people are nice and helpful. The hotel is centrally located and pretty much everything is at a walking distance. All tour companies pick up and drop off directly at the hotel. The Sky Tower is a few blocks away, which is a plus.

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Thank Kallol N
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Kallol N, We are pleased to hear that you enjoyed your family vacation with us at the Crowne Plaza. Our 24/7 concierge team are always happy to help book tours and arrange pickups. We have some great partnerships and discounts available for our guests. Warm regards, The Crowne Plaza Auckland team

Reviewed 6 January 2016

At roughly $200~300 per night, this hotel is a comfortable experience, albeit a slightly expensive one. Rooms are outfit with keycard access and are nicely air conditioned. Service was extremely professional. Sound insulation was amazing, felt like I was in a recording studio. Location is prime (in the heart of CBD). Everything was perfect except for the price itself. Recommended...

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Helpful?
Thank Shaun K
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Shaun K, Thank you for taking the time to review the Crowne Plaza Auckland. We do our best to provide a comfortable environment in a busy city hub for all our guests. This means that we aim to reduce noise, offer premium bedding, a pillow menu and will soon be introducing an exciting new benefit called Sleep Advantage! We...

Sydney, Australia
Reviewed 5 January 2016 via mobile

The hotel is located in the downtown area, beside sky tower with a 10 min walk to the waterfront. Excellent and efficient service. The club area was well maintained and we were provided with excellent service it's a worthwhile addition. There is no valet although it's easy to park your car. If you're not an ihg member I would recommend...

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Thank Ang B
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Ang B, Thank you for reviewing our hotel and services. The Crowne Plaza Auckland is a great vantage point for travelers and business people alike. It is in the middle of the CBD and central to many of Auckland main attractions including the skytower, water front and shopping. We do not have valet parking, however we do provide discounted...

Golg coast
Reviewed 4 January 2016 via mobile

Central and in a good area, this hotel is clean and well planed. The rooms are large as is the bathrooms Well appointed and the bed is so comfortable with a choice of pillows The thing that I liked was the staff called me by name, Nice hotel to stay in

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Thank Andrew Y
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Andrew Y, Thank you for taking the time to review our hotel. Our staff enjoy getting to know our guests and always aim to make stays at the Crowne Plaza Auckland as comfortable and enjoyable as possible. The pillow menu we provide in all the rooms is just one of the ways we aim to ensure your comfort, with...

Leicestershire
Reviewed 3 January 2016

The position of this hotel, right by the Sky Tower and the centre of the city, makes it a very attractive option. The rooms are large and the beds comfortable, however our room did not have a very good view, just other hotels. Not sure if any rooms actually have a sea view as there are so many very tall...

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Helpful?
Thank Fleckney
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Fleckney, Thank you for reviewing our hotel and services. We are pleased to hear that you enjoyed the rooms and the comfortable beds. On your next stay with us why not book one of our Deluxe view rooms which come with great views over the city, surrounding parks and water. Our deluxe rooms come with many handy items to...

Melbourne
Reviewed 2 January 2016 via mobile

Great location - a block from the main shopping street (Queen St) and the Sky City casino and restaurants and the Sky Tower. A 10-15 minute walk to where the ferries depart and a block from a supermarket. The rooms are spacious. We stayed in an executive club room which gave us access to the lounge. This included complimentary continental...

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Thank CC1976
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear CC1976, Thank you for sharing your great experience with us at the Crowne Plaza Auckland. We are happy to hear that you enjoyed you club room and the lounge over new years and that we were able to provide you with a memorable stay. The grill is a great option available in Aria restaurant and through In-room dining, it...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: £124 - £315 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Booking.com, Orbitz, Travelocity and Agoda so you can book your Crowne Plaza Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Green Hotel in Auckland
#7 Family Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Auckland staff and other travellers.
11 questions
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5 months ago
Califon
San Francisco, California
over a year ago
Yorba Linda, California

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Questions? Get answers from Crowne Plaza Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All floors offer similar "luxury"”
 of 5 bubbles Hpas, 23 Mar 2017 | Read review
“top level "club rooms" for views, Harbour side”
 of 5 bubbles Iamsuperk, 21 Mar 2017 | Read review
“Keep your drapes drawn unless you want an audience from the hotel across the street”
  • Safe, mini bar
 of 5 bubbles evandbob, 17 Mar 2017 | Read review
“Consider the top floor since breakfast is included in the rate.”
 of 5 bubbles Anne2017536, 14 Mar 2017 | Read review
“High floor”
 of 5 bubbles 823gillj, 11 Mar 2017 | Read review
5 of 5