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Hilton Auckland

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$226*
US$189*
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US$192*
US$192*
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Hilton Auckland
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2,153 Reviews from our TripAdvisor Community

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Showing 1,995: English reviews
Estero, Florida
Reviewed 24 January 2016

Recently stayed 5 days at Hilton Auckland with family. The rooms are of average size with spacious bathrooms. Modern hotel, clean, with friendly staff. As a Diamond member there is no executive lounge, so this is a disappointment. Breakfast is buffet style layout. The hotel is situated in a great location on the harbor dock within walking distance to restaurants,...

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Helpful?
Thank JLB9930
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear JLB9930 Thank you for sharing a review on TripAdvisor and it was our pleasure to welcome you as a Hilton HHonors Diamond traveller. The team and I are pleased you enjoyed the hotel's spectacular waterfront location on the Waitemata Harbour, whilst being within such close proximity to both the CBD, Viaduct Village and Britomart precincts. We hope to see...

Auckland Region, New Zealand
Reviewed 24 January 2016

The Hilton in Auckland is built on a wharf so there are sea views all around. We saw the most amazing sunset over the water and Rangitoto Island and then got up early enough to see the sunrise. It was magical. There is even a pillow menu so that you can choose the pillow that will be the most comfortable...

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Helpful?
Thank Christine D
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Christine D Thank you for taking the time to share a review on TripAdvisor and we trust you enjoyed your cruise ship holiday which departed from Auckland, the ‘City of Sails’. The team and I are thrilled to read that you had a memorable stay, appreciating the hotel’s stunning waterfront location alongside the Waitemata Harbour. Thank you for recommending...

Victoria, Australia
Reviewed 24 January 2016

We arrived in Auckland very early in the morning, and after a few stops, decided to try our luck with an early check in. We were pleasantly surprised that we were able to and were also given a choice of which floor our room was to be on. The rooms are a little on the small side, but very comfortable....

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1Thank goslats
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear goslats Thank you for sharing a review on TripAdvisor; we are pleased to note that your stay with us was memorable. I am delighted you enjoyed the hotel’s unique waterfront location, whilst being in such close proximity to many delights of the city. We look forward to welcoming you back on future travels, should you be returning to the...

north carolina
Reviewed 23 January 2016

This is a perfect hotel to stay at the night before or after a cruise. We recently stayed here before a cruise and were very pleased that it is nearly directly connected to the terminal for cruise ships. It has recently been remodeled and the rooms are quite nicely done, comfortable and quiet with quite large bathrooms. It is close...

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Helpful?
Thank anonymoussfh
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear anonymoussfh Thank you for choosing to stay at Hilton Auckland prior to your cruise ship holiday. I am glad your stay was a memorable one, with such ease of transferring directly onto your ship. The hotel certainly does feature a unique waterfront location on Princes Wharf, especially when dining in FISH restaurant or enjoying a refreshing drink in Ballini...

London, England, United Kingdom
Reviewed 23 January 2016

A newly built white edifice with the evocational topology of a cruise ship. All you would expect of a well run high quality chain, including that impersonality which inevitably comes with size. Great food, polite staff, clean rooms and one of the best locations in Auckland, get the right room (we had the large bay suite with bow balcony 270...

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Helpful?
Thank Andrew C
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Andrew C Thank you for choosing to stay at Hilton Auckland and for posting a review on TripAdvisor. I am delighted you enjoyed the experience of the hotel’s unique waterfront location enjoying magnificent views over Waitemata Harbour. It was a pleasure having you with us and we look forward to welcoming you back in the future. Kind regards, Roger.

Sydney, Australia
Reviewed 22 January 2016

My husband and I stayed at the Hilton Auckland from December 28 2015 - January 1 2016. It is a fabulous location, easy walk to many great restaurants and sights. The room we had was with Ocean View and when you have the view it is amazing. Sadly we found many things lacking - which could have been due to...

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Helpful?
Thank TDS1960
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear TDS1960 Thank you for sharing on TripAdvisor. We appreciate your feedback and always take the time to review our guest comments with the team. I do apologize that you experienced some inconsistencies at the hotel. We strive to offer a memorable experience for our valued guests. I am sorry to note that you found the property to be a...

Australia
Reviewed 22 January 2016

I enjoyed my night here and my late night swim in the glass pool. Breakfast was lovely as was my room. Huge bed and water views. I did get valet and found my car to be left out by the seawater and hot sun whilst I as there, I assumed undercover parking.

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Helpful?
Thank Lissf1976
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Liss1976 Thank you for taking the time to post a review on TripAdvisor. I am glad to read that you enjoyed the ambience of our waterfront hotel on Princes Wharf, and that you took the time to relax amidst the splendour of Auckland’s Waitemata Harbour. We hope to have another opportunity to welcome you back on future travels. Kind...

London
Reviewed 22 January 2016

Ok, a chain hotel with many of the positives and negatives that such hotels embody but the view from the Bow Suite was worth all negatives - get room service, sit on the balcony, the finest view on Auckland harbour and just savour

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Helpful?
Thank RARoberts1958
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear RARoberts1958 Thank you for posting a review on TripAdvisor. I am delighted you had a great experience at Hilton Auckland enjoying the harbour splendour in one of our spectacular Bow Suites. We welcome your feedback and hope to see you again the next time you travel to the ‘City of Sails’. Kind regards, Roger.

Singapore, Singapore
Reviewed 20 January 2016 via mobile

If you are looking for a business hotel that's massively convinent, Hilton it is! Located by the quay front, it is just minutes away from the harbour that offers ferry rides to rest of the tourist attractions, just 20-30mins ferry ride to waiheke island. The rooms are decent, nothing fancy but clean. There is also an outdoor lap pool at...

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Helpful?
Thank Mabes_Chesh
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Mabes_Chesh Thank you for sharing a review on TripAdvisor and we are pleased you enjoyed your stay at our waterfront hotel. The location certainly does boast a picturesque setting amidst Auckland’s Waitemata Harbour, along with being in such close proximity to the hub of the city’s CBD and entertainment precinct. Thank you for recommending Hilton Auckland on TripAdvisor and...

Evanston, IL
Reviewed 18 January 2016

I was in a King Hilton Guestroom. Room size was decent with a nicely sized bathroom complete with bath tub. Couldn't get a harbor view room because they were blocked by cruise ships. Cruise ships could be noisy when they come in port and when about to leave. The breakfast was good with nice smoked salmon. Only complaint is extra...

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Helpful?
Thank 2,441,047
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear 2441047 Thank you for sharing your review on TripAdvisor. I am pleased that you enjoyed your stay at our waterfront hotel on Princes Wharf, surrounded by the Waitemata Harbour. We hope we may have another opportunity to welcome you back to the ‘City of Sails’ on future travels. Kind regards, Roger.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Auckland staff and other travellers.
18 questions
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San Francisco, California
10 months ago
Abu Dhabi, United Arab Emirates
over a year ago
Scotia, New York
over a year ago

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Questions? Get answers from Hilton Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free wifi is available to Hilton Honors members.”
vtracy707, 26 Apr 2017 | Read review
“The rooms facing the water are, of course, most desirable.”
KJS882, 25 Apr 2017 | Read review
“the higher the floor the smaller the rooms are (overheard staff member)”
JetAgeExploraA, 24 Apr 2017 | Read review
“Harbour view room”
Batch65, 23 Apr 2017 | Read review
“Ask for a room with a sea view .... though I think most rooms have this owing to the location of the hotel at the end of the pier.”
Gr1ff, 17 Apr 2017 | Read review
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