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CityLife Auckland

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Traveller (290)
Room & Suite (318)
Dining (38)
Ratings and reviews
Certificate of Excellence
  • Excellent49%
  • Very good40%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“city life”(128 reviews)
“queen street”(187 reviews)
“zest restaurant”(18 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Kitchenette
Concierge
Wheelchair access
Business Centre
4 Star Hotel
Modern spacious high-rise - In the heart of Auckland.
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Location and contact
171 Queen Street | P.O. Box 105-326, Auckland Central, Auckland 1010, New Zealand
11.4 miles to Auckland Intl Airport
383 restaurants are within a 0.25 mile radius
0.2 miles from Sky Tower
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,377)
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1,293 results
Traveller rating
616
520
99
42
16
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LanguageEnglish
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616
520
99
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16
Show reviews that mention
All reviewscity lifequeen streetzest restaurantgreat locationsky towerdeluxe suitefull kitchenvalet parkingwasher and dryernew zealandseparate bedroomcentral locationwould definitely stay here againferry terminalhigher floorinner citylounge area
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1 - 5 of 1,293 reviews
Reviewed 1 week ago

Best ever place to stay - close to sky casino - water front shops in queen street close to trains and buses - stay 2 in up staying 3 night if had the money penthouse next time live like boss 25 floor cheers city life...More

Thank Brett P
Response from CAKL, Front Office Manager at CityLife AucklandResponded 4 days ago

Thank you for choosing to stay at CityLife on your recent trip to Auckland - I am pleased to hear that you enjoyed your stay with us. The CityLife is definitely renowned for our location being top notch. We look forward to welcoming you back...More

Reviewed 1 week ago via mobile

The location of the hotel is very convenient for first time visitors like me and my family. It was situated in a completely safe area, by the bus stop, right in the middle of the shopping area, walking distance to the Sky Tower and good...More

Thank francescagerona
Response from CAKL, Front Office Manager at CityLife AucklandResponded 1 week ago

Thank you - The feedback you provide helps us to understand our guests’ needs and to better deliver exceptional service, so that everyone is Someone Special staying Somewhere Special. You will be pleased to learn that we are in the process of finalising our plans...More

Reviewed 1 week ago via mobile

First trip to New Zealand and first review for trip advisor. Stayed here purely due to price and that was probably the best bit. I’m due to stay in Auckland on and for the next 6 weeks so I hope it has more to offer...More

Thank Hone M
Response from CAKL, Front Office Manager at CityLife AucklandResponded 1 week ago

Thank you - The feedback you provide helps us to understand our guests’ needs and to better deliver exceptional service, so that everyone is Someone Special staying Somewhere Special. I apologise that you felt the customer service was non existent as this is not our...More

Reviewed 2 weeks ago

Seriously such a pleasant experience. the staff were just lovely and super helpful, room was nice and comfortable, loved the "goodie bag" touch, just a great feel and nice environment. Centrally located, nice breakfast, clean rooms, just all round very nice experience! Would happily stay...More

Thank Jess_Payne
Response from CAKL, Front Office Manager at CityLife AucklandResponded 1 week ago

Thank you! We are delighted you enjoyed your stay with us! I have shared your kind words with the team. We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that...More

Reviewed 2 weeks ago

We stayed at this hotel for one night for my husband's birthday. We booked a superior room which is perfect for two people for one night. Room was warm and the bed was very comfortable. This hotel is located within 5 minutes walk of the...More

Thank Sanditrish
Response from CAKL, Front Office Manager at CityLife AucklandResponded 1 week ago

Thank you - The feedback you provide helps us to understand our guests’ needs and to better deliver exceptional service, so that everyone is Someone Special staying Somewhere Special. Feel free to email me directly on neilh@heritagehotels.co.nz to discuss the breakfast issue as this is...More

View more reviews
About
Description
Modern spacious high-rise - In the heart of Auckland. ...More Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (290)
Room & Suite (318)
Dining (38)
Pool & Beach (15)
Amenities (10)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
414myra
29 September 2017|
AnswerShow all 9 answers
Response from Rjbrownmalta | Reviewed this property |
I would allow a good 15 minutes. The walk is easy enough, though depending on time of day could be very busy with shoppers and workers.
0
Votes
Lyle W
11 September 2017|
AnswerShow all 6 answers
Response from Club_Street | Reviewed this property |
It's free up to a daily limit, after which you pay. We downloaded a few films and a TV series for our onward travel, that took us over the free limit. I'd say for day to day use you'll not pay anything.
0
Votes
jacqueline0079
31 August 2017|
Answer
Response from katkeil29 | Reviewed this property |
I think all the suites have kitchens, not the hotel rooms.
0
Votes
Room Tips
"Find a clearner room"
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"Apartment style room"
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"Executive Suite for 2-3 people who require a full kitchen, washer & dryer. Lower floors will have street..."
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"Higher floors=less street noise."
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