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Heritage Auckland

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Traveller (389)
Room & Suite (327)
Pool & Beach (41)
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Overview
  • Excellent48%
  • Very good37%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“rooftop pool”(100 reviews)
“tower wing”(80 reviews)
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (1,901)
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1,798 results
Traveller rating
844
668
196
61
29
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Time of year
LanguageEnglish
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Travelers talk about these amenities: Restaurant, Bar/Lounge, Room Service, Concierge, Fitness centre
844
668
196
61
29
Show reviews that mention
All reviewsrooftop pooltower winghectors restaurantdepartment storeraw fooddeluxe suitevalet parkingsliding doorharbour bridgehobson streetnew zealandspacious roomlobby barcentral locationcooking facilitiesseparate bedroombuffet breakfast
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371 - 375 of 1,798 reviews
Reviewed 8 November 2016

As a couple we stayed in the hotel wing away from the hussle and bussle of the other wing and thank goodness. The booking was for over a week and the room and staff were wonderful. Very impressed with our stays in the Heritage hotels...More

Thank caruthers2016
Response from David L, Manager at Heritage AucklandResponded 9 November 2016

Dear caruthers2016, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. It was very pleasing to read of your experience and what you described is exactly how we feel about our product. Thank...More

Reviewed 7 November 2016 via mobile

I just love the heritage beds! I've decided that out of all of the things that contribute to a good review, in my mind - Comfort is King, and heritage nail it every time. Nothing can beat a good comfortable bed.More

Thank EscapingParents
Response from David L, Manager at Heritage AucklandResponded 9 November 2016

Dear EscapingParents, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and thank you for your comments regarding...More

Reviewed 3 November 2016 via mobile

We enjoyed our time at the Heritage. The location is great and you can't get lost with the tower only a block away. Only about a 5-10 minute walk from the harbour where we caught the ferry to the islands and ate! Also only 2...More

Thank Jeantash
Response from David L, Manager at Heritage AucklandResponded 9 November 2016

Dear Jeantash, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers, we certainly hope to host you again in the near future. Kind regards, David Latu Rooms Division Manager

Reviewed 2 November 2016

The hotel has a great feel being a renovated period property. We stayed in the Heritage Towers with a separate room, kitchenette and lounge. we had great views over the harbour. Real easy walk to Skycity, federal street and down to viaduct.More

Thank BJT1969
Response from David L, Manager at Heritage AucklandResponded 3 November 2016

Dear BJT1969, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland and that you enjoyed our Tower Wing...More

Reviewed 2 November 2016

I stayed in a Execute 1 bedroom suite for 3 days. Pros The room was very spacious. Small kitchenette available to use. Comfortable bed. Very friendly front of house staff. Convenient Location. Cons Free wife has almost no allowance - used it up in about...More

Thank Mostlynicky
Response from David L, Manager at Heritage AucklandResponded 3 November 2016

Dear Mostlynicky, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers and it was great to hear about your stay at the Heritage Auckland and appreciate your comments regarding our staff and comfortable...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$134 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Auckland Central
#9 Business Hotel in Auckland Central
#10 Romantic Hotel in Auckland Central
#15 Luxury Hotel in Auckland Central
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$134 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Auckland Central
#9 Business Hotel in Auckland Central
#10 Romantic Hotel in Auckland Central
#15 Luxury Hotel in Auckland Central
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (389)
Room & Suite (327)
Pool & Beach (41)
Dining (27)
Amenities (24)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
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Sameera G
4 December 2017|
AnswerShow all 8 answers
Response from Wigorn | Reviewed this property |
We didn’t have a harbour view, there are 2 parts of the hotel so not sure about the other side of the hotel, advise asking when booking.
1
Vote
CostaRicavisitor
18 March 2017|
AnswerShow all 2 answers
Response from 464JudyLea464 | Reviewed this property |
Our paperwork does not show a postcode, only a post box number 105-326. Their address is 35 Hobson street (towards the bay end) so very central for shops, restaurants as well as easy walking distance of the ferries and... More
1
Vote
Marty M
29 December 2016|
AnswerShow all 2 answers
Response from Marty M | Reviewed this property |
This hotel displays very poor customer service.
0
Votes
Room Tips
"Rooms overlooking the internal courtyard no natural light nor ventilation, best avoided."
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"Rooms in Tower wing are modern. High floor room has nice view of harbor."
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"Ask for rooms away from lifts for a perfect sleep"
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"Higher floors facing the bay (e.g 1209)"
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