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The Sebel Quay West Auckland

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The Sebel Quay West Auckland
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554 Reviews from our TripAdvisor Community

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Showing 521: English reviews
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New Zealand
Reviewed 2 days ago NEW

The Sebel Quay West is lovely, the room was divine and the view was great.situated in the heart of Auckland city and close to the harbour. I'm going back.the staff were very friendly too.the only gripe we had was ,we booked the fifty dollar breakfast package but it only cost $35 and we were told we still had to pay...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank MRP722
Greater London, United Kingdom
Reviewed 1 week ago

We flew (4 from London & 1 from Hawaii) to New Zealand over the Christmas period to visit family. After a VERY long flight, I was looking for comfort and a bit of room as we would wake a different times. My cousin recommended the Sebel Quay and we could not have been happier. We rented a two bedroom apartment...

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Helpful?
Thank Perfectly_Sorted
Canada
Reviewed 1 week ago

We stayed here 3 nights. This is a good location if you'd like to wander around viaduct harbour as its just down the block. There is construction ongoing - heard they're building some kind of transportation line. Anyway we were on left side of hotel right above construction and we like to sleep in and the noise NEVER woke us...

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Thank Giza-rose
Reviewed 2 weeks ago via mobile

Awesome hotel With a very clean and spacious room , great location and amazing pool however staff do need to be slightly more friendly to younger customers (20-25)and not assume all of us are going to ruin hotel rooms. Apart from that great hotel and would definitely use again :)

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Helpful?
Thank jacintarosew
Nelson, New Zealand
Reviewed 2 weeks ago

Beautiful view of Auckland City and the Harbour (depending on which side of the hotel you're on), large spacious rooms - we had a 3 bedroom apartment, with large lounge and well appointed kitchen... The staff were very helpful. There are major road works going on outside - we couldn't hear any of the work... Initially it was tricky finding...

Review collected in partnership with Accorhotels.com
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Thank Andrew S
Reviewed 2 weeks ago

The spacious 1-bedroom apartment met our needs well. It was great to have the balcony with table and chairs as well as the washer and dryer. The location is convenient to the waterfront as well as downtown. However, access was affected by the transit construction that was going on.

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Thank 65BRG
Wellington, Wellington, New Zealand
Reviewed 2 weeks ago via mobile

A Sebel staff rang to confirm my arrival on the 3rd and advised me about the road construction that was happening in front of the hotel, which was very helpful as it's good to know what to expect when you get there. The receptionist on our arrival, Kim, was very pleasant and helped us store our luggage while the room...

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Helpful?
Thank IreneandSoli
Victoria, Canada
Reviewed 3 weeks ago

This was our second stay at Sebel Quay West and we looked forward to returning. Our large one bedroom suite included a small kitchen, dining area and laundry room. It was very comfortable, with a view of the harbour, and generally well maintained, although some of the wooden furniture had scuff marks which really required attention or replacement. The staff...

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Helpful?
Thank OB-Traveller
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear OB-Traveller Thank you for your feedback regarding your recent stay with The Sebel Quay West Auckland. We are glad that you enjoyed your return stay. The City rail link project has affected traffic in the area. We do call our guests prior to arrival to advise of the traffic direction due to the construction as this changes from time...

Monmouth, Maine
Reviewed 4 weeks ago

Apt very spacious, beautiful view but furniture needs to be replaced badly! Sofa sagged in the middle (sofa bed) dining room chairs badly stained, TV cabinet door smashed in. Kitchen is equipped with what one needs except things like paper towels or napkins. No TV in second bedroom. Beds were comfy, thank goodness. House keeping was very good. Road is...

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Helpful?
Thank Pippi908
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear Pippi908 Thank you for your feedback regarding your recent stay. We are glad that you enjoyed our spacious apartment and the views from it. We have plans for a refurbishment. Thank you for recognising housekeeping for their great service. The City rail link project has affected traffic in the area. We do call our guests prior to arrival to...

Paris, France
Reviewed 4 weeks ago

The units are very big and well located near the sea, but the property need to be refurbished urgently (very old apartments, stains on the carpet, broken tiles..) our unit was not clean, the toilets were disgusting, this is not acceptable for this level of prices.( it's not a 4 or 5 stars...maybe 3 stars)

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Helpful?
Thank RICMAY

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Conference Facilities
  • Babysitting

Additional Information about The Sebel Quay West Auckland

Address: 8 Albert Street, Auckland 1010, New Zealand (Formerly Quay West Suites Auckland)
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: £138 - £308 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Quay West Auckland 4.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Quay West Suites Auckland Hotel Auckland Central
Quay West Hotel Auckland
Quay West Auckland
The Sebel Quay West Auckland New Zealand
Hotel Style:
#16 Romantic Hotel in Auckland
#17 Family Hotel in Auckland
#18 Luxury Hotel in Auckland
#19 Business Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from The Sebel Quay West Auckland staff and other travellers.
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Questions? Get answers from The Sebel Quay West Auckland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher floor”
 of 5 bubbles Perfectly_Sorted, 17 Feb 2017 | Read review
“Go higher for the best view.”
 of 5 bubbles OB-Traveller, 30 Jan 2017 | Read review
“Go higher there is a lot of wharf and construction happening in Auckland.”
 of 5 bubbles caasiBrisbane, 16 Jan 2017 | Read review
“Don't get the one-bedroom apartment for four people”
 of 5 bubbles JBinBelmontMA, 8 Jan 2017 | Read review
“High Floor away from possible construction noise”
 of 5 bubbles RossY415, 8 Jan 2017 | Read review
5 of 5