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SKYCITY Grand Hotel

Travellers' Choice award winner
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$181*
US$163*
Great Deal
US$167*
US$167*
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SKYCITY Grand Hotel
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2,427 Reviews from our TripAdvisor Community

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Showing 2,254: English reviews
Auckland, New Zealand
Reviewed 30 June 2015

Everything about our stay was perfect. The staff were professional, friendly and very efficient. The suite on the 17th floor was absolutely amazing with fantastic views. It was very well appointed and very quiet. In room dining was prompt and delicious. We did not want to leave.

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Helpful?
1Thank DStanney
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear DStanney Thank you for taking the time to comment on your recent stay at The Grand Hotel. Our team work hard to ensure our guests have a wonderful time and it will be my pleasure to pass your feedback onto the team. It's great to hear you did not want to leave so we hope to welcome you back...

Tuakau, New Zealand
Reviewed 30 June 2015

The room was clean and well appointed. Very comfortable, big bed. Good central location to explore Auckland CBD. Parked at SKYCITY and had our parking ticket validated when we checked out of the hotel which effectively gave us parking from 6:15 the previous day until we left the carpark late the next day for $20.

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Helpful?
1Thank David R
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear David R Thank you for your review of The Grand Hotel, it's great to read you had an enjoyable stay. In addition to valet parking we also have a $20 one exit option – great for anyone who is not using their car and with being so well positioned in the city this is often the case. The team...

Reviewed 29 June 2015

I actually won a night stay at the Grand so I am unsure of how much the room would cost (the total value of the prize was $400 for bubbles, brekky and a suite). The room and bathroom were very clean and tidy. Very comfortable beds and couches. There is even the option to request about 6 different types of...

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Helpful?
1Thank JessyMaca
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Hello JessyMaca Thank you for taking the time to post your your review of The Grand Hotel. I am so pleased you enjoyed your stay with us, what a wonderful prize to win! Following your comments, we have good news, we are in the process of reviewing our channel selection, so watch this space..... We do have great facilities on...

Stuttgart, Germany
Reviewed 28 June 2015

We stayed here one night during our 3 weeks trip through New Zealand and had a really enjoyable stay. Here is what we liked: + Great room: enough space for everything, everything really new and modern + Great location in Skycity - perfectly placed to explore Auckland + Very stylish and new bathroom + Reasonably priced parking in the Skycity...

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Helpful?
1Thank Schiffi
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Hello Schiffi Thank you for taking the time to post your comments on Tripadvisor. It's great to read that you enjoyed your stay; our rooms, our perfect location and our wonderful team. We also hope your next stay is longer and hope you are able to return to NZ and visit again soon. Kind Regards Alison Borland I Guest Relations...

Reviewed 24 June 2015 via mobile

We thought we would spoil ourselves on the last night of our trip to Aukland. We thought we were getting a harbor view room instead we are looking at the ugly building next door. When we asked about a free or paid upgrade we were told we were stuck with what we had. Room is nothing special. Do your homework...

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4Thank Mahalia S
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Mahalia S Many thanks for your review of The Grand Hotel. I am sorry to read that you were disappointed with your stay with us and I welcome you to contact me directly so that I can have a look at your booking details. Our Harbour View Rooms are extremely popular and I know that the team would have...

Malaysia
Reviewed 22 June 2015

Very friendly staff, good service, excellent location, great restaurants in the vicinity (Masu, Gusto, Gusto Grill, and Federal Delicatessen (awesome American style deli!), and most importantly, my baby had a great time during our stay (baby cot has been prepared prior to our arrival, and my 1.5 year old really enjoyed the little jacuzzi on the 7th floor). All in...

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Helpful?
Thank malaysian_girl
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear malaysian_girl Thank you for your review of The Grand Hotel. How lovely to read that you and your family enjoyed your stay with us. We are certainly spoiled for choice when dining with so many fabulous restaurants at The Grand, on Federal Street and at SKYCITY. We hope to welcome you back in the near future. Kind Regards Alison...

Auckland, New Zealand
Reviewed 21 June 2015

I was looking forward to staying at this hotel but was left disappointed. Receptionists at check-in and check-out were great but unfortunately that's where it ended. I had to wait till about 8pm to get my room serviced and even then only the bed was made-was extremely difficult to get someone on the phone with the call disconnecting itself as...

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Helpful?
1Thank MayaS-06
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

ear MayaS-06 Thank you for your review following your stay at The Grand Hotel earlier this year. I am so sorry to read of your experiences and have already shared your review with our Executive Housekeeper. This is certainly not the feedback we take pride in reading and I am sorry that we did not have the opportunity to address...

Sydney, Australia
Reviewed 21 June 2015

This is an excellent property in the middle of Auckland CBD. My review is very positive and here it's why. 1. Location: Not only it is in the middle of the CBD but it is also in a complex with great facilities and a great variety of fantastic restaurants. 2. Rooms: Truly 5 star standard. Bedding, design, toilette, furniture quality...

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Helpful?
3Thank EZT
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear EZT Thank you for your review following your recent stay at The Grand Hotel – our Tripadvisor readers will definitely find your feedback helpful. I am delighted you loved the location, rooms, facilities and wonderful restaurants we have here at The Grand Hotel and Skycity. I am though sorry that our parking options were not described more accurately for...

Surfers Paradise, Australia
Reviewed 21 June 2015 via mobile

From the greeting at the front door from Kevin with that inviting smile what a great way to start your short stay, he is always smiling and could not be nicer. The rooms are very comfortable, we have always been lucky enough to get a harbor view. The location is great you can walk everywhere and the choice of restaurants...

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Helpful?
Thank trendsetter750
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear trendsetter750 Thank you for reviewing your most recent stay at The Grand Hotel. I am so pleased that you enjoy each of your stays with us and the team will be delighted to read your review – they love to hear from happy guests. We hope your next stay isn't too far away... Kind Regards Alison Borland I Guest...

New Zealand
Reviewed 19 June 2015

Sky City Grand offers the ideal inner city retreat, the staff are charming and attentive, the venue and rooms are elegant, consistent and well accommodated. The location is just right with some of Auckland's best restaurants at the door, taxis readily available and excellent shopping just around the corner. Sumptuous robes, a good range of new release movies and a...

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Helpful?
Thank Mazlin-Hill
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Mazlin-Hill Thank you for your review of The Grand Hotel. What a delight to read your comments - it will be my pleasure to pass your feedback onto the team. We work hard to ensure our guests have a great experience and little things like our pillow menu do make the difference (and ensure a wonderful sleep) and we...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: £115 - £268 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Green Hotel in Auckland
#1 Business Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#3 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Grand Hotel staff and other travellers.
34 questions
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Hoffman Estates, Illinois
1 month ago
malaysia
4 days ago
Allen, Texas
Auckland, Auckland, New Zealand

See all questions (34)

Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else, plenty of Airbnbs around the area.”
IamPrincessSparkles, 13 May 2017 | Read review
“Choose upper floors if you prefer quiet”
KGiggles431, 8 May 2017 | Read review
“Rooms on upper floors have better views”
aucklandsam1, 4 May 2017 | Read review
“noisy from vehicle traffic below”
C9478SMchristinem, 3 May 2017 | Read review
“Ppreferable room at the front with a decent view”
deaneej, 26 Apr 2017 | Read review
5 of 5
Priceline
US$163* /night
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Orbitz.comUS$167
TravelocityUS$167
HotelQuicklyUS$181
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Prices are for 1 room, 2 adults
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