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Albatross Motel

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#10 of 48 Hotels in Napier
Certificate of Excellence
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1 room 2 adults 0 children
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Albatross Motel
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533 Reviews from our TripAdvisor Community

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Showing 524: English reviews
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Palmerston North, New Zealand
Reviewed 2 weeks ago

My wife and I booking a DELUXE UNIT at the Albatross Motel, we paid more for the Deluxe Unit. So you would expect a unit better than the standard unit, right? At the time of pre-booking the deluxe unit we were asked for our visa credit card details, that’s normal. However, when we checked in at reception we were asked...

Thank icad2000
AlbatrossNapier, Owner at Albatross Motel, responded to this review

We , the owners have just arrived back to the motel after having it under management for 3 months . Firstly we apologise for any problems that had not been fixed that were fixable. We are disappointed to hear that our managers were not available at reception. That is a big 'no no' in our book and it certainly won't...

Reviewed 5 weeks ago

After returning from dinner my partner and I had to kill at least 10 cockroaches that were in our room. I called reception asking for bug spray, unfortunately the bug spray did very little as we found two earwigs and at least 20 smaller crawling bugs in our room throughout our stay. The whole bathroom was very cheap looking, totally...

2Thank Svetllama
AlbatrossNapier, Owner at Albatross Motel, responded to this review

We do apologise if your stay was not satisfactory. When you bought the cockroach problem to our attention, we immediately , the next day, went into every room to lay some more bait. We generally see very few of them, but the units are close to a fence with neighbours dense vegetation the other side, which cockroaches love to hide...

Reviewed 19 January 2017 via mobile

Close to town and good fish and chips just down the road, splash planet in Hastings is good for a hot day with food and ice cream for the kids Bluff Hill Lookout is a small drive to a great view of the port and ocean.

Thank paul c
AlbatrossNapier, Owner at Albatross Motel, responded to this review

Thank you very much for your positive review. We are glad you enjoyed your stay in our great city. Kind Regards Helen and Nigel Pedersen

Auckland, New Zealand
Reviewed 16 January 2017 via mobile

My partner and I came to Napier for a birthday celebration in Ahuriri so Albatross motel was a perfect location. We were greeted with a warm smile upon arrival and check in was super easy, she (sorry I didn't get names!) even came out to show us our room and where to park. Our room was good size with everything...

Thank BekaP96
AlbatrossNapier, Owner at Albatross Motel, responded to this review

Thank you very much for posting your review, we really do appreciate the feedback. Glad to hear you enjoyed your stay with us. Kind Regards Helen and Nigel

Palmerston North, New Zealand
Reviewed 16 January 2017

Had an comfortable stay at the Albatross Motel, owners were very friendly and helpful. Rooms are well kept and tidy, Good service, Great location, highly recommend the place. Thank you for the great stay.

Thank StacySmallman
AlbatrossNapier, Owner at Albatross Motel, responded to this review

Thank you very much for taking the time to post your review, it is much appreciated. We are pleased to hear that you enjoyed your stay. kind Regards Helen and Nigel

Reviewed 9 January 2017 via mobile

Stayed at the Albatross Motel in Napier overnight en route for the East Cape. Good basic, clean units with no bells or whistles but a stones throw from the beach and a short drive or walk to the West Quay bars and restaurants (best part of Napier!). An excellent accommodation option for dog-nuts (like us) who like to take their...

Thank Dineamic
AlbatrossNapier, Owner at Albatross Motel, responded to this review

Thank you very much for your review , glad to hear that you and your pet enjoyed our motel and location. Kind Regards Helen and Nigel

Greater Wellington, New Zealand
Reviewed 5 January 2017 via mobile

Had a wonderful time at the Albatross Motel in Napier. Relaxing and refreshing. Great location with beach and estary near by. Good service. Will be back again. Close enough to CBD and most resturants and bars.

Thank LouiseandPhilip
AlbatrossNapier, Owner at Albatross Motel, responded to this review

Thank you for taking the time to review us. A happy guest makes us happy too. We hope to see you again next time you visit our lovely city. Kind regards Helen and Nigel

Perth, Australia
Reviewed 4 January 2017

On arrival at the Albatross Motel we were welcomed by the friendly proprietor who showed us to our first floor unit that provided us with very clean and comfortable accommodation during our 3 day stay in Napier. Apart from all of the comforts of home we had complimentary Wi-Fi internet access, off-street parking and a wonderful view over the ever...

Thank Kevin M
AlbatrossNapier, Owner at Albatross Motel, responded to this review

Thank you very much for your positive review. Glad to hear that you loved Napier. Hope you come back again and enjoy it some more. Kind Regards Helen and Nigel

Reviewed 24 December 2016

Stayed at this motel three times now and have always found it to be clean and tidy,the owners are very friendly and helpful. I found the one bed until very comfortable and tidy,the last stay we had a one room until with small kitchen.very well presented and clean. Not too much road noise.plenty of off street parking.

Thank Andrew G
AlbatrossNapier, Owner at Albatross Motel, responded to this review

Thank you very much for taking the time to post a review and for coming back to stay again. We must be doing something right to get so many returning guests. We look forward to seeing you again sometime. Regards Helen and Nigel

Beijing, China
Reviewed 22 December 2016 via mobile

Room with dark carpet, bed so and so, clean room, weird fixes like shower room facing toilet and only curtain in between, wash sink in corner and mirror not facing user, staff friendly but asked us not to write bad reviews in here but straight to their e-mail.

Thank Meppu
AlbatrossNapier, Owner at Albatross Motel, responded to this review

We are sorry to hear that you did not enjoy your stay as much as most of our other reviewers. Yes we do send a' thank you for your stay email ' out to guests when they leave. But maybe it was misread. We do encourage any review and do ask for guest to contact us if they have any...

48 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (38)
Room/Suite (9)
Dining (1)
View from Room (4)
Hotel & Grounds (2)
Bathroom (1)
Pool/Beach Area (2)
Other (19)

Management photos: Courtesy of the property manager

All Management Photos (10)
Room/Suite (5)
Pool/Beach Area (1)
View from Room (1)
Other (3)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Clean, comfortable and affordable accommodation proud to have scored 9.5/10 on Target TV, Unlimited Free Wifi, Guest Select 50+ TV Channels to choose from, 200m to the beach and overlooking the estuary. Range of room types to suit a variety of requirements and budgets. Refurbished rooms, Swimming pool and spa.You are guaranteed a warm welcome and friendly service at The Albatross. ... more   less 

Additional Information about Albatross Motel

Address: 56 Meeanee Quay | Westshore, Napier 4110, New Zealand
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range: £61 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Albatross Motel 4*
Number of rooms: 35
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Also Known As:
Albatross Hotel Napier
Albatross Motel Napier
Hotel Style:
#2 Best Value Hotel in Napier
#4 Business Hotel in Napier
#6 Family Hotel in Napier
#7 On the Beach Hotel in Napier
#10 Luxury Hotel in Napier
#15 Romantic Hotel in Napier
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Questions & Answers

Questions? Get answers from Albatross Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe Unit(s) are near the main road. Ask questions about the Deluxe Unit BEFORE you pay extra for it.”
  • Oven/Stove Control Knob settings (especially black knobs) faded, worn, hard to read.
  • Kitchen Stone left top ring would not work.
  • Wall Switch For the Stove & Oven (Button Switch looks faulty)
  • Kitchen Oven Door Handle
  • SOME of the Kitchen Area Ants
 of 5 bubbles icad2000, 12 Feb 2017 | Read review
“Ask for an upper floor room for easy use of the decking.”
 of 5 bubbles AndyIsobel, 18 Dec 2016 | Read review
“We needed ground floor, mum not able to climb stairs, however upstairs had a nice view.”
 of 5 bubbles hinukoa, 15 Dec 2016 | Read review
“Try the ground floor studios.”
 of 5 bubbles BountyMgr, 3 Dec 2016 | Read review
“head for upstairs”
 of 5 bubbles KCiscasey, 29 Nov 2016 | Read review
5 of 5