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The Crown Hotel Napier

1,235 reviews
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Traveller (144)
Room & Suite (88)
Pool & Beach (2)
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Overview
  • Excellent67%
  • Very good28%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“milk and honey”(143 reviews)
“heritage suite”(14 reviews)
“premium studio”(14 reviews)
Free Wifi
Free Parking
Air Conditioning
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,235)Write a Review
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All reviewsmilk and honeyheritage suitepremium studiopillow menuexcellent hotelspa bathseparate toiletmini barbedroom suiterestaurants and barsacross the roadsea viewlovely roomgreat spotgood sizehawkes baycar parking
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21 - 25 of 1,209 reviews
Reviewed 12 January 2018 via mobile

We stayed two nights at the Crown Hotel. We enjoyed our spacious, clean room which looked out over the water. The staff were all very friendly and helpful. We were very pleased the staff were accommodating when were asked if we were able to charge...More

Thank Christina W
Reviewed 10 January 2018

Great views and extreme comfort and plenty of space made our room with its balcony looking at the ocean just perfect. The décor and accoutrements were of high quality and much enjoyed. We will choose The Crown as our first preference next time we visit...More

Review collected in partnership with this hotel
Thank Gracie647
Reviewed 8 January 2018

Great location, convenient and handy to beach and shops. Super clean room with great facilities - hair dryer could be better quality. Excellent kitchenette, comfortable bed and friendly staff. Being on ground floor lacked privacy from passers by - would ask for higher up next...More

Review collected in partnership with this hotel
Thank H6988XGpaula
Response from MicheleCole, Owner at The Crown Hotel NapierResponded 10 January 2018

Dear H6988XGpaula Thank you for taking the time to post your review during your recent stay with us and we look forward to welcoming you back to Hawkes Bay in the future. Kind Regards Michele Cole

Reviewed 7 January 2018

Great location and beautiful room with everything you need. Staff were fantastic and helped us with everything we needed. Perfect place for a holiday. Luxury and everything at your doorstep, just awesome

Review collected in partnership with this hotel
Thank angielangeveldt
Response from MicheleCole, Owner at The Crown Hotel NapierResponded 10 January 2018

Dear angielangeveldt Glad you enjoyed your recent stay with us and you had a wonderful break away. Thanks for taking the time to post your feedback. Kind Regards Michele Cole

Reviewed 5 January 2018

Staff friendly and in convenient location though there was a smell from vents in the shower and the air conditioning was insufficient so you had to have patio doors open so therefore you got the street noise which was quite loud over New Year (...More

Review collected in partnership with this hotel
Thank 604kathc
Response from MicheleCole, Owner at The Crown Hotel NapierResponded 10 January 2018

Dear 604kathc Thank you for providing us with your feedback and apologies regarding the smell from the drain? i do hope you mentioned this immediately to housekeeping and it was rectified straight away. Kind regards Michele Cole

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134567242
About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Beachfront
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Business Centre with Internet Access
Banquet Room
Babysitting
Room amenities
Refrigerator in room
Minibar
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$137 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Napier
#4 Luxury Hotel in Napier
#6 Romantic Hotel in Napier
#9 Business Hotel in Napier
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$137 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Napier
#4 Luxury Hotel in Napier
#6 Romantic Hotel in Napier
#9 Business Hotel in Napier
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (144)
Room & Suite (88)
Pool & Beach (2)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
psychedgurl
1 January 2018|
Answer
Response from Alliec299 | Reviewed this property |
Yes, there is free parking underneath the building. Also street parking available
0
Votes
Kate287
16 November 2017|
AnswerShow all 5 answers
Response from Martin C | Reviewed this property |
Some shops, pharmacy etc nearby & best restaurant is 3 doors up. Napier is 45 mins walk around the bluff. Hotel is very good, in our experience.
1
Vote
climax46
9 March 2016|
Answer
Response from Scott J | Reviewed this property |
Yes
0
Votes
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12
Room Tips
"We booked a premium room which although expensive the value is in the location size and style of room. We..."
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"we had a third floor room and this was perfect. No noise from other rooms."
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"Rooms facing east got very hot during daylight but perfect at night."
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"Best afternoon sun on the side rooms, but we really enjoyed watching the world go by from our seaview balcony."
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