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Tuscany Villas Rotorua - Heritage Collection

259 reviews
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Traveller (54)
Room & Suite (28)
Dining (2)
Overview
  • Excellent47%
  • Very good38%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“spa bath”(33 reviews)
“deluxe studio”(4 reviews)
“ceiling fan”(9 reviews)
Free Wifi
Free Parking
Breakfast Available
Hot Tub
Non-Smoking Hotel
Room Service
Suites
4.0 Star Hotel
All hotel details
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Reviews (259)Write a Review
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114
98
25
8
4
Show reviews that mention
All reviewsspa bathdeluxe studioceiling fanrooms are modernfenton streetgreat accommodationserviced dailydvd playerhousekeeping staffsmall kitchenettefree wififew minutes drivetea coffeeno air conditioningshort stayhandy locationwould stay here again
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51 - 55 of 249 reviews
Reviewed 30 December 2016 via mobile

Hai!~ My visit here was quite good, heres the Pros and Cons! Pros: -bed is comfortable :3 -Spa = 👍 -Provides cookies, milk, coffee n other stuff :D -Lovin the fantastic service! -Really Clean! -Would stay here again! :D Cons: -Hairdryer isn't really good D:...More

Thank Opti-kun
Response from TuscanyV, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 26 January 2017

Thank you

Reviewed 29 December 2016 via mobile

Easy walking distance to downtown, the water and restaurants. Huge jet tubs but we didn't use them because we came back late and did not want to use so much water. A shuttle picked us up from this hotel and returned us after the native...More

Thank hmk703
Response from TuscanyV, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 26 January 2017

Wonderful you had such a great time.

Reviewed 14 December 2016 via mobile

We stayed for 3 days in a suite with 3 children. The suite was a bit small for 5. Welcoming was good, but paying the laundry 8$ + 10$ for a broken standard glass is a bit harsh. I would avoid the Rotorua SPA (not...More

Thank Gilles B
Response from TuscanyV, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 26 January 2017

Thank you.

Reviewed 2 December 2016

bright, airy, modern motel with friendly proprietors and nice amenities. Lovely bathroom with giant jacuzzi bathtub. Coffee and tea in room. Located close to town center. Spotty wi-fi and the sofabed was not very comfortable.

Review collected in partnership with this hotel
Thank SallyK1207
Reviewed 2 December 2016

We really enjoyed our room with an in-room hot tub. But the best part of this was all of the assistance we received from Donna at the front desk. Hotel service in New Zealand is generally excellent, but Donna was a cut above the rest....More

Thank Elizabeth Z
Response from TuscanyV, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 26 January 2017

Thank you for your nice comments.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Spa
Room Service
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room Service
Meeting Rooms
Business Centre with Internet Access
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Things to do
Spa
Hot Tub
Details
Price range
US$128 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Romantic Hotel in Rotorua
#26 Luxury Hotel in Rotorua
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$128 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Romantic Hotel in Rotorua
#26 Luxury Hotel in Rotorua
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (54)
Room & Suite (28)
Dining (2)
Hotel & Grounds (36)
Bathroom (12)
Questions & Answers
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jojobro
3 October 2017|
Answer
Response from Teresa T | Reviewed this property |
I agree!
1
Vote
Aaron M
24 November 2016|
Answer
Response from TuscanyV | Property representative |
Yes we have 2 X 2 Bedroom units
0
Votes
Troy R
3 December 2015|
Answer
Response from TuscanyV | Property representative |
Hi Troy, we explained this in our management response. No-one has died in our motel. We think it may be a cooking odour, we have tried fixing the issue by having all the drapes, carpets, walls and fixtures cleaned. There... More
0
Votes
Room Tips
"Choose a ground floor room if you don't want to carry your bags up stairs."
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"Give to room time to breathe after a hot spa - our room stayed super warm for most of the night!"
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"Excellent"
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"If your paying over 120.00 a night check out the room first."
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