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Sudima Hotel Lake Rotorua

Hotwire.comUS$74*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$83*
US$74*
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US$83*
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Sudima Hotel Lake Rotorua
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1,455 Reviews from our TripAdvisor Community

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There are newer reviews for Sudima Hotel Lake Rotorua
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Showing 1,351: English reviews
Swansea
Reviewed 4 weeks ago

A conveniently situated hotel with excellent dining facilities and comfortable rooms. the staff are friendly. this is quite a large hotel spread over several seperate buildings but access to the facilities is possible under cover.

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Thank SwanseaCinders
Sydney
Reviewed 4 weeks ago via mobile

Sudima is a very large hotel complex. It was hosted lots of groups while we were there, however, this was not at all a problem. We never felt crowded. We were given an accessible room which was very large and had 2 beds (which was fine for 2 nights). The beds were very comfy. Rotorua does smell so we were...

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Thank wren25
Bristol, United Kingdom
Reviewed 4 weeks ago via mobile

I stayed here as part of the Contiki Big Tiki tour, and I shared a twin room. The beds were super comfortable and the rooms felt better than 3 star accommodation! The free wifi connection is the best out of everywhere we've stayed in New Zealand - it was the only place I could stream TV! The hotel is located...

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Helpful?
Thank jpd1232015
AtaloDeLaRocha, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thanks for your kind comments and great star rating, I am so pleased to read that you enjoyed our service and facilities and that the Maori cultural experience was your favorite experience. I hope we van welcome you back at some stage in the near future. Kind regards Atalo de la Rocha / Hotel Manager

Wollongong, Australia
Reviewed 5 weeks ago via mobile

This was a return visit after a previous stay 5 yrs ago. This time it was disappointing to say the least. Our room did not have aircon and it was stifling hot. It only had a slow fan to cool us down. Our room was not serviced despite opportunity and even a request to do so. I feel that the...

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Helpful?
Thank Emjmeakin
AtaloDeLaRocha, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thanks for posting your review and feedback, I am really sorry if the room allocated to you in this occasion didn't have an air conditioning unit, all of our Superior rooms have this service which I really recommend to book specially during summer, I hope you can give us another opportunity in the future. Kind regards Atalo de...

Northwich, United Kingdom
Reviewed 20 March 2017

We stayed as part of a tour to new Zealand. Probably the worst of the hotels we stayed in. The location is good but the rooms are compact. Breakfast buffet was okay but not as good as other hotels we stayed at. The smell of sulphur was quite strong during the night but that because of the area we stayed...

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Helpful?
Thank john r
AtaloDeLaRocha, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear John Thanks for taking the time top write your review and comments, I am happy to read that you enjoyed our Maori performance and dinner which is probably one of the best in town. Kind regards Atalo de la Rocha / Hotel Manager

Broxbourne, United Kingdom
Reviewed 19 March 2017

stayed 2 nights, if i had been aware of the how bad the smell is in rotorua i never would have stayed - not that this is anything hotel can sort! reception nice bright and airy, rooms are a let down, looked like they were stuck in the 70's, really in need of a revamp, rooms look very tired/dated and...

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Thank Emily A
AtaloDeLaRocha, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Emily I really appreciate your comments, though we have refurbished some of our rooms some are still in the process, its a shame that the smell typical of Rotorua wasn't a good experience. Kind regards Atalo de la Rocha / Hotel Manager

Chelmsford Essex
Reviewed 18 March 2017

On arrival the reception, bar and restaurant areas are bright and welcoming. The downside is when you have to hump your cases up steps and then into a cranky old lift. The corridors are in need of decoration and are festooned with grotty net type curtains which due to the colour seem grubby. The room was also tired, it was...

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Thank theoldone
AtaloDeLaRocha, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thanks for taking the time to write your review, I am sorry to read that you felt our rooms gloomy and wasn't up to your expectations. Kind regards Atalo de la Rocha / Hotel Manager

London
Reviewed 17 March 2017 via mobile

We arrived at the Sudima Hotel Lake Rotorua in the rain and was checked in quickly. We booked a superior room, which we thought would be better than the standard rooms. The room was quite dull and drab and the bathroom felt dirty. They have a notice up advising that the fixtures may look dirty due to the water in...

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Helpful?
Thank Issack
AtaloDeLaRocha, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest I am sorry to read that your experience during your stay with us wasn't up to your expectations, unfortunately most of the comments you mention are related to the environment (Sulfur, not water related) and there is not much we can do to remedy it, thanks for your kind comment in regards to Sue. Kind regards Atalo de...

Reviewed 14 March 2017

Sitting in our stuffy, hot, dated room right now on our first day here.. looking at moving to another hotel, for what we paid there are MUCH better options around. Our room feels like a bloody jail cell with a bed and TV in it, after 2 weeks traveling around NZ, this is the worst yet sadly. There is a...

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Thank brad w
AtaloDeLaRocha, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thanks for taking the time to write your review, I am really sorry that the room allocated to you in this occasion wasn't up to your expectations. I hope you had a nice trip back home. Kind regards Atalo de la Rocha / Hotel Manager

Jakarta, Indonesia
Reviewed 14 March 2017

Lake front, great facilities, helpful staff, easy access.. At that time, me and my companion were so packed with activities outside that we literally just used the hotel to sleep at night. I should have added 1 more day to enjoy the hotel facilities and the lake on a daytime :( our room did not have a view (or rather:...

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Helpful?
Thank TravelinDewi
AtaloDeLaRocha, General Manager at Sudima Hotel Lake Rotorua, responded to this review

Dear Guest Thanks for your kind comments and great star rating, I am so pleased to read that you enjoyed our service and facilities. I hope we van welcome you back at some stage in the near future. Kind regards Atalo de la Rocha / Hotel Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Rotorua is one of New Zealand’s most exciting destinations - with fascinating history, rich Maori culture, and an enormous selection of attractions to experience. While visiting Rotorua, your premier accommodation choice is Sudima Lake Rotorua. Sudima Lake Rotorua is the largest hotel in Rotorua, and is set right on the shores of beautiful Lake Rotorua. The hotel is also adjacent to the world famous Polynesian Spa complex, Rotorua Museum and Government Garden, and just a short stroll from the Rotorua Convention Centre, the Energy Event Centre and Rotorua’s vibrant city centre. Sudima Hotel Lake Rotorua offers 250 guest rooms in a range of accommodation options, many with superb views across Lake Rotorua. ... more   less 

Additional Information about Sudima Hotel Lake Rotorua

Address: 1000 Eruera Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: £57 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sudima Hotel Lake Rotorua 4*
Number of rooms: 250
Reservation Options:
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Hotel Style:
#13 Spa Hotel in Rotorua
#28 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Sudima Hotel Lake Rotorua staff and other travellers.
6 questions
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Clearwater, Florida
Mont Tremblant, Canada
7 months ago
Gold Coast Australia
over a year ago

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Questions? Get answers from Sudima Hotel Lake Rotorua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for the newly renovated rooms”
suaneywaney, 25 Apr 2017 | Read review
“Request a room not on the ground floor!”
nachty, 24 Apr 2017 | Read review
“Rooms closest to Main Hotel are best”
junor2017, 24 Apr 2017 | Read review
“If you want a view of the lake, ask for a room in block 1. Everything else overlooks the car park or the blocks opposite.”
Windyindy007, 24 Apr 2017 | Read review
“Try to get one with very little stink of the Sulphur”
  • Plenty of walking area
  • Nice bathroom area
  • Plenty of to sleep in
  • All supplies needed
  • Relaxation area
4x4wheelers, 7 Apr 2017 | Read review
5 of 5
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US$74* /night
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Prices are for 1 room, 2 adults
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