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Novotel Rotorua Lakeside

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Traveller (518)
Room & Suite (227)
Dining (21)
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Overview
  • Excellent31%
  • Very good45%
  • Average18%
  • Poor5%
  • Terrible1%
Travellers talk about
“eat street”(179 reviews)
“great location”(264 reviews)
“atlas restaurant”(36 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,689)
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2,511 results
Traveller rating
803
1,072
465
125
46
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LanguageEnglish
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803
1,072
465
125
46
Show reviews that mention
All reviewseat streetgreat locationatlas restaurantlake viewjunior suitebuffet dinnerrestaurants and barsthermal poolsfree internetnew zealandcomfortable staypolynesian spaaccorlakesidegymlakeviewcomputers
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1 - 5 of 2,511 reviews
Reviewed 6 days ago via mobile

We booked a 2 storey suite. The single best bathroom I have ever seen in a hotel room. The pools have thermal spas; and s couple of nice normal pools. Great location opposite Eat Street, but venture a bit further to Artesian Cafe. Really helpful,...More

Thank Michael M
Reviewed 1 week ago

Natural steam heated swimming pools, exercise room, adjacent to Eat Street; what more could anyone want! A wonderful place to stay; excellent service; spacious and comfortable room. Free on-site parking. Great amenities in spacious bathroom. Definitely the place to stay in Rotorua.

Thank SLNeuman
Response from Edward J, General Manager at Novotel Rotorua LakesideResponded 1 week ago

Dear SLNeuman, Thank you for the wonderful 5 star review! I am so happy to see that you enjoyed your stay with us, especially our great location with the beautiful lake views. We hope to see you back again soon!

Reviewed 1 week ago via mobile

What a great reunion spot for old school friends a fab dinner at the all you can eat and super bar for before and after drinks.The food was delish and refreshed as required.The desert bar as awesome with so many choices.Drink price were great but...More

Thank Carol C
Response from Edward J, General Manager at Novotel Rotorua LakesideResponded 1 week ago

Dear Carol C, Thank you for your lovely review. Great to see you enjoyed your time in the restaurant and bar with your old school friends! We appreciate the feedback about the price and also the tables in the restaurant, we will most certainly review...More

Reviewed 2 weeks ago

We stay at this hotel everytime we visit Rotorua due to both the location next to the lake and also the easy walk to eat street. After our last stay before this i left some feedback regarding a request i made which wasn't available (a...More

Thank petexf
Response from Edward J, General Manager at Novotel Rotorua LakesideResponded 1 week ago

Dear petexf, Thank you for your amazing review. It was a pleasure to welcome you to our hotel. Great to see that you got your preferred corner room and also the late checkout! We look forward to having you stay with us again.

Reviewed 2 weeks ago

As an Accor Plus member I book Accor where I can and Novotel is usually a safe bet but this one didn't meet expectations. Foyer and facilities were great along with check in staff but in the room I was disappointed. Power points didn't work,...More

Review collected in partnership with Accorhotels.com
Thank 2016guest
Response from Edward J, General Manager at Novotel Rotorua LakesideResponded 1 week ago

Dear 2016guest, Thank you for taking the time to share your feedback. Glad to see you liked our foyer and also the service from our reception staff. However, I do apologies for the room not meeting your expectations. We do have an extensive internal branding...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$125 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Rotorua
#22 Family Hotel in Rotorua
#23 Luxury Hotel in Rotorua
#32 Romantic Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$125 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Rotorua
#22 Family Hotel in Rotorua
#23 Luxury Hotel in Rotorua
#32 Romantic Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (518)
Room & Suite (227)
Dining (21)
Pool & Beach (21)
Business Centre & Event Rooms (4)
Questions & Answers
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adit1975
21 March 2018|
AnswerShow all 3 answers
Response from Mo c | Reviewed this property |
Hi there! We were a couple but I do know that we were in a room with an adjoining room so I would imagine a good set up for your family of 5.. Enjoy this hotel. The kids will love the pool and hot springs!
1
Vote
melaniecG9716QY
7 April 2017|
AnswerShow all 6 answers
Response from madeit2010 | Reviewed this property |
Hi 302, just ask for lakeside 😊
1
Vote
Room Tips
"Seemed like all rooms were excellent."
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"Lake view rooms are preferable ."
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"Lake View is nice for the sun set (not directly in front of the hotel but the light on the lake is marvellous)"
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"Pay for the Junior Suite with lake view. Its well worth it!"
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