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Novotel Rotorua Lakeside

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Novotel Rotorua Lakeside
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2,365 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Rotorua Lakeside
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Showing 2,218: English reviews
London, United Kingdom
Reviewed 9 January 2013

We stayed here for new year 2012/13 and really enjoyed our stay. The hotel is in a great location for all the shops and restaurants and has views of the park and lake. The rooms are large, clean and comfy. The gym is well equipped and there is a laundry room for doing any required washing. The staff were friendly...

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Helpful?
Thank Gary C
FMcKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review

Happy New Year! Thank you for choosing to stay at the Novotel Rotorua Lakeside and for your recommendation. Your appreciation of our location, rooms, staff and amenities is very pleasing to read. Thanks for taking the time to provide feedback on your stay and we hope to welcome you back on your next trip to Rotorua.

Rockhampton, Australia
Reviewed 8 January 2013

We spent two nights in this hotel. The service is great and the location is spot on. I would have liked the beds to be a little larger, but that was okay. I would definitely stay here again. Also, the gym is excellent.

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Thank Ian606
FMcKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review

Thank you so much for your review. We try our best to accommodate all our guests’ needs and I’m so glad you enjoyed our hospitality! I am delighted that you would choose us again - we will continue to provide the best service. Thank you.

Auckland Region, New Zealand
Reviewed 8 January 2013

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Thank damo14
FMcKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review

Hamilton, New Zealand
Reviewed 8 January 2013

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Thank Rikihana
FMcKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review

singapore
Reviewed 8 January 2013 via mobile

The hotel has a good location. There are restaurants a short walk away and a Pizza Hut just next to the hotel. It is also a short drive to attractions such as Skyline luge & gondola, Rainbow springs wildlife park and Agrodome. If you get a room with the lake view, it's a beautiful view that greets you every morning!...

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Thank LJJ918
FMcKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review

Thank you for posting this review of your stay. As you have highlighted, our Hotel offers the most convenient of locations for both leisure and business guests as it is very handy to a number of popular local attractions and facilities Rotorua has to offer. Kind regards

Sydney, Australia
Reviewed 7 January 2013

Really enjoyed our stay. It's across the street from a park and the lake. We didn't pay for a "lake view" room but yet we did have a nice view of the lake so that was a nice surprise. Marie, the booking agent we spoke with at the hotel was very kind and accommodating in switching the date of our...

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Thank MarianKeyesFan123
FMcKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review

Thank you very much for taking the time to share your experience. I was very happy to read that you enjoyed your stay, especially our swimming pool and the breakfast buffet. We hope to see you again on your next travels to Rotorua.

Adelaide, Australia
Reviewed 7 January 2013

I stayed at this hotel in June last year while travelling around North Island and had a wonderful time. We were only going to stay for 2 nights but loved it so much extended our stay to 3. The staff were helpful, beds comfortable, breakfast nice and the price was fantastic. We were close to all the interesting things, walking...

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Thank Aprila070
FMcKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review

I really appreciate the time you have taken to write this positive review. It is always a pleasure to read reviews from our returning guests. I am so glad that you enjoyed your room and our facilities. Thank you so much for sharing this with all your fellow travellers. We look forward to welcoming you back.

New Plymouth, New Zealand
Reviewed 6 January 2013

We enjoyed a night in the Novotel in Rotorua. Rooms were comfortable and clean. The hotel has a small spa pool and sauna that we enjoyed. The locaton is perfect, walking distance to downtown where most restaurants and cafes are.

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Thank EBinNZ
FMcKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review

Thank you for your recent stay here at Novotel Rotorua Lakeside. So glad you were able to experience our spa and pool facilities. We look forward to seeing you again. Thank you.

Greymouth, New Zealand
Reviewed 6 January 2013

Stayed a night in late December 2012. Up on 1st floor with room that looked to lake area - a bonus when good weather. Big gripe was no information pack as usually found in most hotels, so no idea of places to go, places to eat etc - maybe we just never fould it! Noise came from the Maori hangi...

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Thank westagain
FMcKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review

Thank you so much for your kind review. We try our best to accommodate all our guests’ needs and requests and I’m so glad you enjoyed the buffet in our Atlas Restaurant. Your recommendation is much appreciated. Thank you.

Singapore, Singapore
Reviewed 6 January 2013

I booked Novotel for our stay in Rotorua because it just seemed like the perfect place for a holiday there. It sits in the heart of town but next to Lake Rotorua which provided a tranquil setting. So what you get is easy access to shops and restaurants and also to tourist attractions. There is always ample parking for those...

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1Thank Daniel P
FMcKenzie, General Manager at Novotel Rotorua Lakeside, responded to this review

I appreciate the time you have taken to write this detailed review. It was great to read all the positives about our hotel. I am pleased you had a pleasant experience. We look forward to welcoming you back. Thanks and kind regards

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Novotel Rotorua Lakeside is ideally situated near the shores of lake Rotorua and withing meters of the CBD and restaurant sector.. The hotel has 199 modern, spacious accommodation rooms, some with stunning lake views, including 11 suites and the prestigious Royal suite. All bedrooms have either a king or two double beds, en-suite with shower over bath, mini bars and safes. Guests also have access to our fully equipped gym, indoor heated pool and geothermal plunge pools. Atlas cafe and restaurant is open all year round, serving guests and visitors from the extensive buffet and ala-carte dining. Our Hotel bar Clarke's is the perfect place to relax and enjoy a drink fireside or catch up with friends over a shared platter on our outdoor courtyard. ... more   less 

Additional Information about Novotel Rotorua Lakeside

Address: Lake End Tutanekai Street, Rotorua 3215, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: £98 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Rotorua Lakeside 4.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Novotel Rotorua Lakeside Hotel Rotorua
Accor Rotorua Lakeside
Rotorua Novotel
Hotel Style:
#15 Business Hotel in Rotorua
#17 Luxury Hotel in Rotorua
#25 Family Hotel in Rotorua
#33 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Rotorua Lakeside staff and other travellers.
8 questions
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Adelaide, South Australia, Australia
Phoenix, Arizona
5 months ago
Auckland, Auckland, New Zealand
over a year ago
Tauranga, New Zealand
over a year ago

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Questions? Get answers from Novotel Rotorua Lakeside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a lake view rather than a city view if that is important to you.”
 of 5 bubbles evandbob, 18 Mar 2017 | Read review
“Ask for lake view rooms”
 of 5 bubbles gzbike, 11 Mar 2017 | Read review
“Upgrade to a lakeview room”
 of 5 bubbles madiennec, 6 Mar 2017 | Read review
“All rooms appeared to be away from street noise, so no real advice here.”
 of 5 bubbles Iain_Bailey68, 1 Mar 2017 | Read review
“While the rooms facing the lake do have a great view, the bar is directly below and the noise can keep you up.”
 of 5 bubbles 943camw, 24 Feb 2017 | Read review
5 of 5