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Traveller (79)
Room & Suite (31)
Dining (3)
Overview
  • Excellent30%
  • Very good24%
  • Average21%
  • Poor15%
  • Terrible10%
Travellers talk about
“lava bar”(43 reviews)
“bar next door”(25 reviews)
“dorm room”(8 reviews)
AMENITIES
Paid Wifi
Free Parking
Pool
Non-Smoking Rooms
Bar/Lounge
Kitchenette
Laundry Service
2 Star Hotel
All hotel details
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Reviews (320)
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278 results
Traveller rating
88
65
56
40
29
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Time of year
LanguageEnglish
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88
65
56
40
29
Show reviews that mention
All reviewslava barbar next doordorm roomheated poollarge kitchengeothermal parkreception staffrecommend staying herewould stay here againfree wifigood nights sleepstayed here for one nightchecking outgreat facilitieshostelcampervankiwi
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1 - 5 of 278 reviews
Reviewed 5 days ago via mobile

Very happy with my stay! Rooms are clean and spacious, staff are nice! Kelly on the front desk was extremely welcoming which made me feel comfortable with my stay, she was also very informative and knew of all the best and exciting things to do...More

Thank alex
Reviewed 4 weeks ago

I've been staying at Base for the better part of 2 years now and have never failed to receive spectacular customer service from the crew there. Centrally located right opposite the free geothermal park, they also have a heated outdoor swimming pool!!! The staff are...More

1  Thank PatoneyNZ
Response from Kelly B, Receptionist at Base RotoruaResponded 4 weeks ago

Kia ora Patoney. Thank you so much for taking the time to leave us an amazing review! I am very happy to hear that you enjoy staying here at Base Rotorua!! You're right, the Lava Bar does have a great party atmosphere and cheap drinks...More

Reviewed 7 June 2018

Stayed the last 2 nights at Base Rotorua and had a great experience! The hostel is very clean, comfortable and super warm which is awesome in these Winter months. The staff was super friendly and helpful, and went out of their way to make me...More

Thank AnnaBanana1616
Response from Kelly B, Receptionist at Base RotoruaResponded 10 June 2018

Kia ora, thanks for taking the time to leave an amazing review! We really appreciate the feedback that you've given. The staff here at Base Rotorua are very happy to hear that you enjoyed your stay with us. We would love to have you stay...More

Reviewed 25 May 2018 via mobile

Stayed here for a night stopping off on the Stray bus and had an amazing time. Check in was super quick and all the staff were really friendly and happy to help with everything. The double room I had was clean and slept great! There’s...More

Thank Bestie18
Response from Kelly B, Receptionist at Base RotoruaResponded 26 May 2018

Kia ora, thanks for taking the time to leave a review. We are very happy to hear that you enjoyed your stay with us! The staff here at Base Rotorua love hearing the positive feedback we get from guests. We would love to have you...More

Reviewed 9 May 2018

We wanted something cheap but adequate/basic. 3 of us got a bedroom with private bathroom for one night. They had hand soap for us but no towels or extra blankets. The linen that they had was clean but there was dust and cobwebs under the...More

Thank joeyjoi5
Response from Kelly B, Receptionist at Base RotoruaResponded 13 May 2018

Kia ora, thanks for taking the time to leave a review. We're sorry to hear that you didn't enjoy your stay with us. We do provide free towels for those staying in private rooms. However, there is a small cost to hire towels for those...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Bar/Lounge
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Things to do
Pool
Bar/Lounge
Details
Price range
US$27 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$27 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (79)
Room & Suite (31)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"Ask the reception crew for up to date travel deals!"
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"Awesome shower pressure, clean rooms"
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"No lift so maybe have a lighter overnight bag packed"
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"No tips I only had what I was allocated"
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